TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbotax is great. Their software works like magic I forgot one thing and Turbotax reminded me of my mistake and advised exactly how to fix it. Works great!
Date published: 2022-04-18
Rated 1 out of 5 by from It’s ok I kept getting emails saying I could file for free but it was $59
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is easy to use! Turbo Tax is very thorough while still being practical and easy to use.
Date published: 2022-04-18
Rated 5 out of 5 by from Used it for many years Data entry took more time but in the end it worked out fine.
Date published: 2022-04-18
Rated 4 out of 5 by from Getting better and easier It’s getting simpler and easier to navigate through. I like that it has it in a easy to follow step by step process. But one thing that needs to be worked on is still the step by step process. After I thought i was al done and sent in all the information and waitied for the confirmation to see if the irs accept it yet. Well, they didn’t because my AGI from last year was put in. I was never shown this section anywhere in the step by step process. So if they got this taken care of it would save a lot of time for the irs processing part.
Date published: 2022-04-18
Rated 1 out of 5 by from This years software was poor. I have been using Turbotax for at least ten years and this years version was poor. This years software would not load easily from the DVD, the software could not locate last years returns that were on the desktop and the software loading for each session ran extremely slowly. I had to reenter last years form information by hand the software could not locate the previous years software on the desktop. The helpful tips were a mishmash and only partly useful - the acronyms were in many cases incorrect for this year or a particular document (i.e. taxpayer ID was listed that way - not say TIN that was on the form). A video for locating last years AGI? - why not just write 'form 1040 line 11'. Helpful tips is like a dustbin that never gets emptied.
Date published: 2022-04-18
Rated 5 out of 5 by from Takes the stress out of filing your taxes I am a huge fan of the way that Turbo Tax guides me through the process. Makes getting through the tax season a breeze!
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is the best I have used a different site for years, but thought I would give Turbotax a try and will never use the other site again. TurboTax is the site we will use from this day forward
Date published: 2022-04-18
Rated 5 out of 5 by from Paperwork through out the year I really like the ease of using TurboTax. I would find it helpful if I could enter paperwork throughout the year. This would keep me from having to look through all my saved paperwork when it comes to file.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is great I likes how u helped with every step of my taxes and my refund
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7433
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is great. Their software works like magic I forgot one thing and Turbotax reminded me of my mistake and advised exactly how to fix it. Works great!
Date published: 2022-04-18
Rated 1 out of 5 by from It’s ok I kept getting emails saying I could file for free but it was $59
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is easy to use! Turbo Tax is very thorough while still being practical and easy to use.
Date published: 2022-04-18
Rated 5 out of 5 by from Used it for many years Data entry took more time but in the end it worked out fine.
Date published: 2022-04-18
Rated 4 out of 5 by from Getting better and easier It’s getting simpler and easier to navigate through. I like that it has it in a easy to follow step by step process. But one thing that needs to be worked on is still the step by step process. After I thought i was al done and sent in all the information and waitied for the confirmation to see if the irs accept it yet. Well, they didn’t because my AGI from last year was put in. I was never shown this section anywhere in the step by step process. So if they got this taken care of it would save a lot of time for the irs processing part.
Date published: 2022-04-18
Rated 1 out of 5 by from This years software was poor. I have been using Turbotax for at least ten years and this years version was poor. This years software would not load easily from the DVD, the software could not locate last years returns that were on the desktop and the software loading for each session ran extremely slowly. I had to reenter last years form information by hand the software could not locate the previous years software on the desktop. The helpful tips were a mishmash and only partly useful - the acronyms were in many cases incorrect for this year or a particular document (i.e. taxpayer ID was listed that way - not say TIN that was on the form). A video for locating last years AGI? - why not just write 'form 1040 line 11'. Helpful tips is like a dustbin that never gets emptied.
Date published: 2022-04-18
Rated 5 out of 5 by from Takes the stress out of filing your taxes I am a huge fan of the way that Turbo Tax guides me through the process. Makes getting through the tax season a breeze!
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is the best I have used a different site for years, but thought I would give Turbotax a try and will never use the other site again. TurboTax is the site we will use from this day forward
Date published: 2022-04-18
Rated 5 out of 5 by from Paperwork through out the year I really like the ease of using TurboTax. I would find it helpful if I could enter paperwork throughout the year. This would keep me from having to look through all my saved paperwork when it comes to file.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is great I likes how u helped with every step of my taxes and my refund
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7433