TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from I am very pleased with the ease of using Turbotax Using TurboTax I have discovered that for the prior several years I have been filing incorrectly. Each year I always had to pay but with TurboTax and its precise questions I ended up getting a large refund this year. Now, I need to figure out how to go back and correct prior year's filings!
Date published: 2021-05-17
Rated 3 out of 5 by from Difficult to make changes this year. Have used TurboTax for many years but this year's (2020 Home and Business) was difficult to use for some reason. Finding out how to delete a form erroneously added was very difficult and it kept duplicating 1099-NEC forms that would have been a problem had it not been caught.
Date published: 2021-05-17
Rated 5 out of 5 by from Been using TurboTax for years, couldn't be happier Not much to say, I've used this program for ~10 years and has always worked really well and the deduction and credit descriptions have always answered 99% of my questions.
Date published: 2021-05-17
Rated 2 out of 5 by from Too hard to read with black background too hard to read with black background. please make different color next year
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is great and easy to use TurboTax is great and easy to use. I totally recommend it
Date published: 2021-05-17
Rated 5 out of 5 by from We love it.. If you can read and answer questions correctly you too can do can do your own taxes..just follow their handy list of what forms you’ll need (& where to get them), gather them up and do it!
Date published: 2021-05-17
Rated 5 out of 5 by from very easy to use quick and easy way to do my taxes. no issues, was done in less than an hour.
Date published: 2021-05-17
Rated 3 out of 5 by from Turbo Tax - installation problem I have used Turbo Tax for many years. This is the first time I have had mutiple technology problems getting the product uploaded to my computer. I installed and uninstalled at least 5 times and it would NOT load - very frustrating! I finally found an online suggestion to change the resolution in "settings" on my computer - and it finally finished the install. This was a pretty bad "bug" to deal with at a stressful time!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to Use, very helpful in every way. Buy it every year for this reason.
Date published: 2021-05-17
Rated 5 out of 5 by from turbotax is wonderful I was amazed by the questions going line item by line item. The detail on each question and the depth to get to the right answer. It was a great review and better under standing of the complexity of the tax laws, even though my returns were basically simple I talked with Mike on Friday,5/14, about the depreciation section on the rental property. He made a guess to get start and was $1 off from what the depreciation was the last time. I is very good. Monday, 5/17, I talked with Scott and solved the problem problem concerning NY amendment which I did not request within 3-4 minutes. Both men were friendly and had great bedside manner after a long day.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 744
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I am very pleased with the ease of using Turbotax Using TurboTax I have discovered that for the prior several years I have been filing incorrectly. Each year I always had to pay but with TurboTax and its precise questions I ended up getting a large refund this year. Now, I need to figure out how to go back and correct prior year's filings!
Date published: 2021-05-17
Rated 3 out of 5 by from Difficult to make changes this year. Have used TurboTax for many years but this year's (2020 Home and Business) was difficult to use for some reason. Finding out how to delete a form erroneously added was very difficult and it kept duplicating 1099-NEC forms that would have been a problem had it not been caught.
Date published: 2021-05-17
Rated 5 out of 5 by from Been using TurboTax for years, couldn't be happier Not much to say, I've used this program for ~10 years and has always worked really well and the deduction and credit descriptions have always answered 99% of my questions.
Date published: 2021-05-17
Rated 2 out of 5 by from Too hard to read with black background too hard to read with black background. please make different color next year
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is great and easy to use TurboTax is great and easy to use. I totally recommend it
Date published: 2021-05-17
Rated 5 out of 5 by from We love it.. If you can read and answer questions correctly you too can do can do your own taxes..just follow their handy list of what forms you’ll need (& where to get them), gather them up and do it!
Date published: 2021-05-17
Rated 5 out of 5 by from very easy to use quick and easy way to do my taxes. no issues, was done in less than an hour.
Date published: 2021-05-17
Rated 3 out of 5 by from Turbo Tax - installation problem I have used Turbo Tax for many years. This is the first time I have had mutiple technology problems getting the product uploaded to my computer. I installed and uninstalled at least 5 times and it would NOT load - very frustrating! I finally found an online suggestion to change the resolution in "settings" on my computer - and it finally finished the install. This was a pretty bad "bug" to deal with at a stressful time!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to Use, very helpful in every way. Buy it every year for this reason.
Date published: 2021-05-17
Rated 5 out of 5 by from turbotax is wonderful I was amazed by the questions going line item by line item. The detail on each question and the depth to get to the right answer. It was a great review and better under standing of the complexity of the tax laws, even though my returns were basically simple I talked with Mike on Friday,5/14, about the depreciation section on the rental property. He made a guess to get start and was $1 off from what the depreciation was the last time. I is very good. Monday, 5/17, I talked with Scott and solved the problem problem concerning NY amendment which I did not request within 3-4 minutes. Both men were friendly and had great bedside manner after a long day.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 744