TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Moelissa88 from
Turbo tax is so easy and helpful!
Turbo tax is the best online filing system. It really easily walks you through each step so effortlessly! Last year I filled using computer software and it was so confusing not to mention I then did not have easy records to transfer for this year.
Date published: 2022-04-13
Rated 2 out of 5 by
broke9999 from
Too many xtra fees
tired of always being asked to upgrade. the expenses too file are annoying
Date published: 2022-04-13
Rated 5 out of 5 by
JeffKelly from
Accurate And Easy To Understand
My wife and I have used Turbo Tax for many many years. Very accurate and makes the complex tax situations easier to understand. Highly recommended.
Date published: 2022-04-13
Rated 5 out of 5 by
TedHHI from
Great Tax Software
Been using Turbo Tax for years. It is great and easy to use!
Date published: 2022-04-13
Rated 5 out of 5 by
Ezra2 from
Turbo Tax assisted me greatly
First time user, experienced problems with the forms. It wasn't until we requested a live phone call that we found out we were utilizing the wrong forms for our retirement tax returns.The Representative was very helpful and cleared up the issues in a professional and courteous manner. This on-line assistance was very helpful. Thank you.
Date published: 2022-04-13
Rated 4 out of 5 by
wedontneedthisposted from
turbotax 2021
One thing I would add to the 2008 homebuyer credit questions is did you buy your home in 2008?
Date published: 2022-04-13
Rated 5 out of 5 by
Juan Chong from
Turbo is great!
Less issue this year than last year. Finish the tax preparation with ease.
Date published: 2022-04-13
Rated 1 out of 5 by
none1234567 from
Takes too long to use
Asked many questions for information not necessary; for example, figures that it could have deduced did not need to be input as they had no relevance on the calculation. After paying all of the fees to e-file, it told me there were additional forms that I had to mail anyway. The software is slow and clunky, despite the fact that these calculations are not complicated for a computer to perform. Tips in the software did not adequately explain fields; one example that comes to mind is that I was asked to input an "Address", but it turned out it wanted a street address (number and street name only), as it asked for the city on the next page. It wasn't possible to fix this later and it did not detect that I input the data in an unexpected format (the entire address instead of the street address). I would rather filled all of the fields for address entry on one page than having to click through a wizard to enter each part of the address separately. I had to calculate a few things manually; for example, a stock FMV (fair market value), even though it should have been possible to automate this given the date and ticker symbol that was input.
Date published: 2022-04-13
Rated 5 out of 5 by
taxes doneeasy from
Really Appreciate it
It was quick and easy seeing as I am a High School student!
Date published: 2022-04-13
Rated 3 out of 5 by
tdt2022 from
It works
I like the ease with which it guides you through your return. It's been updated, but the guide is a bit clunky- returning you to the top of the income and deductions sections each time you complete a section requires you to scroll to the bottom to click the "Continue". As well, at the end, despite having used it for the past umpteen years, it still wants to know my Drivers license number and expiration/issue dates, and my bank account and routing numbers. Why again?!
All TurboTax® Offerings Reviews - Page 7427
Date published: 2022-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Moelissa88 from
Turbo tax is so easy and helpful!
Turbo tax is the best online filing system. It really easily walks you through each step so effortlessly! Last year I filled using computer software and it was so confusing not to mention I then did not have easy records to transfer for this year.
Date published: 2022-04-13
Rated 2 out of 5 by
broke9999 from
Too many xtra fees
tired of always being asked to upgrade. the expenses too file are annoying
Date published: 2022-04-13
Rated 5 out of 5 by
JeffKelly from
Accurate And Easy To Understand
My wife and I have used Turbo Tax for many many years. Very accurate and makes the complex tax situations easier to understand. Highly recommended.
Date published: 2022-04-13
Rated 5 out of 5 by
TedHHI from
Great Tax Software
Been using Turbo Tax for years. It is great and easy to use!
Date published: 2022-04-13
Rated 5 out of 5 by
Ezra2 from
Turbo Tax assisted me greatly
First time user, experienced problems with the forms. It wasn't until we requested a live phone call that we found out we were utilizing the wrong forms for our retirement tax returns.The Representative was very helpful and cleared up the issues in a professional and courteous manner. This on-line assistance was very helpful. Thank you.
Date published: 2022-04-13
Rated 4 out of 5 by
wedontneedthisposted from
turbotax 2021
One thing I would add to the 2008 homebuyer credit questions is did you buy your home in 2008?
Date published: 2022-04-13
Rated 5 out of 5 by
Juan Chong from
Turbo is great!
Less issue this year than last year. Finish the tax preparation with ease.
Date published: 2022-04-13
Rated 1 out of 5 by
none1234567 from
Takes too long to use
Asked many questions for information not necessary; for example, figures that it could have deduced did not need to be input as they had no relevance on the calculation. After paying all of the fees to e-file, it told me there were additional forms that I had to mail anyway. The software is slow and clunky, despite the fact that these calculations are not complicated for a computer to perform. Tips in the software did not adequately explain fields; one example that comes to mind is that I was asked to input an "Address", but it turned out it wanted a street address (number and street name only), as it asked for the city on the next page. It wasn't possible to fix this later and it did not detect that I input the data in an unexpected format (the entire address instead of the street address). I would rather filled all of the fields for address entry on one page than having to click through a wizard to enter each part of the address separately. I had to calculate a few things manually; for example, a stock FMV (fair market value), even though it should have been possible to automate this given the date and ticker symbol that was input.
Date published: 2022-04-13
Rated 5 out of 5 by
taxes doneeasy from
Really Appreciate it
It was quick and easy seeing as I am a High School student!
Date published: 2022-04-13
Rated 3 out of 5 by
tdt2022 from
It works
I like the ease with which it guides you through your return. It's been updated, but the guide is a bit clunky- returning you to the top of the income and deductions sections each time you complete a section requires you to scroll to the bottom to click the "Continue". As well, at the end, despite having used it for the past umpteen years, it still wants to know my Drivers license number and expiration/issue dates, and my bank account and routing numbers. Why again?!
All TurboTax® Offerings Reviews - Page 7427
Date published: 2022-04-13