TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by
Nonya2022 from
Too annoying and small letter fees....
$39 to deduct your other SUPER high fees from my return... come on now... If I wasn't so busy I'd switch vendors and start all over
Date published: 2022-03-29
Rated 5 out of 5 by
ivana123x3 from
Amazing
I've been using TurboTax for years and they are absolutely amazing. 10/10. Simple.
Date published: 2022-03-29
Rated 5 out of 5 by
jakebeast1992 from
Awesome
Easy simple and doing again next year, and the people are helpful.
Date published: 2022-03-29
Rated 4 out of 5 by
Clover11345 from
Reliable company
Turbo tax has been my tax preparation company for 8 years. They make it easy and convenient to file
Date published: 2022-03-29
Rated 5 out of 5 by
Preston K from
This was a life saver
My wife and I had a very complicated year in 2021 (sold a house, bought a house, had a kid, changed jobs, collected state disability) which was a little too much for us to process on our own. So we turned to the live experts and had them do the return for us. With a new infant and the lack of sleep we already get, this saved us a lot of time and headache!
Date published: 2022-03-29
Rated 5 out of 5 by
RICauthor from
Great help available
I chose Turbo Tax because I could get help with some new income and deductions that were unfamiliar to me. The live help was gracious and competent.
Date published: 2022-03-29
Rated 4 out of 5 by
DashawnJ from
Turbo Tax you could get it done
It is pretty easy. However, double checking everything and why it needs to be done is suggested. They tell you to do things that are not needed sometimes.
Date published: 2022-03-29
Rated 5 out of 5 by
Furious1213 from
TurboTax is GREAT!!!
Great experience, assistance where needed, GREAT STAFF!!!
Date published: 2022-03-29
Rated 5 out of 5 by
Ana 2002 from
Turbo tax is awesome!
Very quick and easy. Much better than I expected. Thanks Turbotax.
Date published: 2022-03-29
Rated 1 out of 5 by
Irate123 from
Not happy
I am not happy with Turbo Tax. There is no warning on what is needed to do taxes, no discount for using the instore purchase of Turbo Tax. I found this service extremely onerous to use and money time value wise. I will look into other tax service next time I file my taxes.
All TurboTax® Offerings Reviews - Page 7426
Date published: 2022-03-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Nonya2022 from
Too annoying and small letter fees....
$39 to deduct your other SUPER high fees from my return... come on now... If I wasn't so busy I'd switch vendors and start all over
Date published: 2022-03-29
Rated 5 out of 5 by
ivana123x3 from
Amazing
I've been using TurboTax for years and they are absolutely amazing. 10/10. Simple.
Date published: 2022-03-29
Rated 5 out of 5 by
jakebeast1992 from
Awesome
Easy simple and doing again next year, and the people are helpful.
Date published: 2022-03-29
Rated 4 out of 5 by
Clover11345 from
Reliable company
Turbo tax has been my tax preparation company for 8 years. They make it easy and convenient to file
Date published: 2022-03-29
Rated 5 out of 5 by
Preston K from
This was a life saver
My wife and I had a very complicated year in 2021 (sold a house, bought a house, had a kid, changed jobs, collected state disability) which was a little too much for us to process on our own. So we turned to the live experts and had them do the return for us. With a new infant and the lack of sleep we already get, this saved us a lot of time and headache!
Date published: 2022-03-29
Rated 5 out of 5 by
RICauthor from
Great help available
I chose Turbo Tax because I could get help with some new income and deductions that were unfamiliar to me. The live help was gracious and competent.
Date published: 2022-03-29
Rated 4 out of 5 by
DashawnJ from
Turbo Tax you could get it done
It is pretty easy. However, double checking everything and why it needs to be done is suggested. They tell you to do things that are not needed sometimes.
Date published: 2022-03-29
Rated 5 out of 5 by
Furious1213 from
TurboTax is GREAT!!!
Great experience, assistance where needed, GREAT STAFF!!!
Date published: 2022-03-29
Rated 5 out of 5 by
Ana 2002 from
Turbo tax is awesome!
Very quick and easy. Much better than I expected. Thanks Turbotax.
Date published: 2022-03-29
Rated 1 out of 5 by
Irate123 from
Not happy
I am not happy with Turbo Tax. There is no warning on what is needed to do taxes, no discount for using the instore purchase of Turbo Tax. I found this service extremely onerous to use and money time value wise. I will look into other tax service next time I file my taxes.
All TurboTax® Offerings Reviews - Page 7426
Date published: 2022-03-29