TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from AS ADVERTISED QUICK AND EASY TO USE, IT TOOK NO TIME TO FINISH!!
Date published: 2023-03-05
Rated 5 out of 5 by from Turbotax is awesome Product is very simple and easy to use. Made it easier introducing the Ful Service option
Date published: 2023-03-05
Rated 4 out of 5 by from Turbo tax is Good We are using Turbo tax for many years, this time we used e filing and a issue, it gave a error cannot submit e file and solution is go online that did not help, finally I try updating software and re open and it went through. My suggestion you need to notify if there is an update don't wait we finish with tax then give error message I was not sure if it remembers but it did I was able to file electronically.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is Intuitive Turbo Tax is really helpful and intuitive. Each tab helps guide you to the correct answer and offers an explanation on what it is that you are filing and why. Even if you are opting to file on your own, the system and interface make it so that you aren't drowning in information without help.
Date published: 2023-03-05
Rated 4 out of 5 by from Turbo Tax A Great Way to do Taxes! The product was easy to use and the ability to get help on demand is great!
Date published: 2023-03-05
Rated 5 out of 5 by from Awesome Experience Stressed about the Task, but completed everything smoothly!
Date published: 2023-03-05
Rated 5 out of 5 by from Great tax help Very easy to use. Asks & answers all the questions necessary.
Date published: 2023-03-05
Rated 5 out of 5 by from Makes boring work easy! TurboTax makes filing taxes easy, 4th year in a row using them!
Date published: 2023-03-05
Rated 4 out of 5 by from Review Turbo Tax Deluxe Turbotax had difficulties downloading my financial institution information. It took me several phone calls until I got to the proper representative to help me with my financial institute data. The only reason I'm giving a four star is that the gentleman was extremely cooperative and very helpful. We step through the online version of Turbotax and provide it with an alternate way of uploading my financial institute data. He said I could continue using the online version to fill out my federal and state income tax. However, I did both using the online version and the desktop. I was more comfortable using the desktop than the online version because the desktop provides better guidance than the online version. And comparing the results I find the online version had different return values than the desktop. I have been using the desktop version for many years and I think it's a better product than the online version.
Date published: 2023-03-05
Rated 3 out of 5 by from TURBO TAX IS OK Turbo Tax is easy to use but we have trouble with the state filings and we always end up having to pay for them doing the state taxes and then they cannot E-file them for one reason or another and so we pay a big amount for nothing and we do not get the option to not have them do the state taxes
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7424
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from AS ADVERTISED QUICK AND EASY TO USE, IT TOOK NO TIME TO FINISH!!
Date published: 2023-03-05
Rated 5 out of 5 by from Turbotax is awesome Product is very simple and easy to use. Made it easier introducing the Ful Service option
Date published: 2023-03-05
Rated 4 out of 5 by from Turbo tax is Good We are using Turbo tax for many years, this time we used e filing and a issue, it gave a error cannot submit e file and solution is go online that did not help, finally I try updating software and re open and it went through. My suggestion you need to notify if there is an update don't wait we finish with tax then give error message I was not sure if it remembers but it did I was able to file electronically.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is Intuitive Turbo Tax is really helpful and intuitive. Each tab helps guide you to the correct answer and offers an explanation on what it is that you are filing and why. Even if you are opting to file on your own, the system and interface make it so that you aren't drowning in information without help.
Date published: 2023-03-05
Rated 4 out of 5 by from Turbo Tax A Great Way to do Taxes! The product was easy to use and the ability to get help on demand is great!
Date published: 2023-03-05
Rated 5 out of 5 by from Awesome Experience Stressed about the Task, but completed everything smoothly!
Date published: 2023-03-05
Rated 5 out of 5 by from Great tax help Very easy to use. Asks & answers all the questions necessary.
Date published: 2023-03-05
Rated 5 out of 5 by from Makes boring work easy! TurboTax makes filing taxes easy, 4th year in a row using them!
Date published: 2023-03-05
Rated 4 out of 5 by from Review Turbo Tax Deluxe Turbotax had difficulties downloading my financial institution information. It took me several phone calls until I got to the proper representative to help me with my financial institute data. The only reason I'm giving a four star is that the gentleman was extremely cooperative and very helpful. We step through the online version of Turbotax and provide it with an alternate way of uploading my financial institute data. He said I could continue using the online version to fill out my federal and state income tax. However, I did both using the online version and the desktop. I was more comfortable using the desktop than the online version because the desktop provides better guidance than the online version. And comparing the results I find the online version had different return values than the desktop. I have been using the desktop version for many years and I think it's a better product than the online version.
Date published: 2023-03-05
Rated 3 out of 5 by from TURBO TAX IS OK Turbo Tax is easy to use but we have trouble with the state filings and we always end up having to pay for them doing the state taxes and then they cannot E-file them for one reason or another and so we pay a big amount for nothing and we do not get the option to not have them do the state taxes
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7424