TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Took longer than expected Took longer than expected - was hoping for a quick turn around but ended up being 20 days.
Date published: 2022-03-23
Rated 5 out of 5 by from awesome and easy! awesome and easy!awesome and easy!awesome and easy!
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax Easy to Use! I love how it walks you through each step and you can click on the blue word hyperlinks to get more information. So easy to go step by step with.
Date published: 2022-03-23
Rated 5 out of 5 by from Nice and Easy! Very easy step by step process, by far the best and easiest tax prep service I have ever used
Date published: 2022-03-23
Rated 5 out of 5 by from I Always Use TurboTax Another successful year with TurboTax. I was able to get my maximum refund and it even helped with my crypto transactions. I'll be back next year.
Date published: 2022-03-23
Rated 5 out of 5 by from worked fine No real issues this year. IRS has not posted my last year's return which I mailed in.
Date published: 2022-03-23
Rated 5 out of 5 by from Fantastic It was awesome. The information provided was accurate and clear. There is always a chance to go over information and correct mistakes. This is an amazing service.
Date published: 2022-03-23
Rated 4 out of 5 by from Very satisfied Easy to use. Would use again and recommend to other.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax is really great! I have used Turbo Tax for 20 years and it keeps getting better! Easy as heck to use. Always accurate and thorough. Plus, you can get in touch with a human being!
Date published: 2022-03-23
Rated 4 out of 5 by from Great product, but a bit heavy on the marketing I really enjoy using TurboTax, and it's been extremely helpful for a number of years now. The only issue I have is that it breezes past which product you pick very early on, and then doesn't bring it up again until it's time to file. At which point, if you realized you picked the wrong product (such as, an expensive package you don't need), the only way to change your product is to literally start over. It also is a little pushy about adding upgraded features. At the end of the day, it's a solid product, and I understand it's a business, it's just kind of annoying, and can cost an extra fee or a lot of time if you aren't paying attention.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 7421
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Took longer than expected Took longer than expected - was hoping for a quick turn around but ended up being 20 days.
Date published: 2022-03-23
Rated 5 out of 5 by from awesome and easy! awesome and easy!awesome and easy!awesome and easy!
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax Easy to Use! I love how it walks you through each step and you can click on the blue word hyperlinks to get more information. So easy to go step by step with.
Date published: 2022-03-23
Rated 5 out of 5 by from Nice and Easy! Very easy step by step process, by far the best and easiest tax prep service I have ever used
Date published: 2022-03-23
Rated 5 out of 5 by from I Always Use TurboTax Another successful year with TurboTax. I was able to get my maximum refund and it even helped with my crypto transactions. I'll be back next year.
Date published: 2022-03-23
Rated 5 out of 5 by from worked fine No real issues this year. IRS has not posted my last year's return which I mailed in.
Date published: 2022-03-23
Rated 5 out of 5 by from Fantastic It was awesome. The information provided was accurate and clear. There is always a chance to go over information and correct mistakes. This is an amazing service.
Date published: 2022-03-23
Rated 4 out of 5 by from Very satisfied Easy to use. Would use again and recommend to other.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax is really great! I have used Turbo Tax for 20 years and it keeps getting better! Easy as heck to use. Always accurate and thorough. Plus, you can get in touch with a human being!
Date published: 2022-03-23
Rated 4 out of 5 by from Great product, but a bit heavy on the marketing I really enjoy using TurboTax, and it's been extremely helpful for a number of years now. The only issue I have is that it breezes past which product you pick very early on, and then doesn't bring it up again until it's time to file. At which point, if you realized you picked the wrong product (such as, an expensive package you don't need), the only way to change your product is to literally start over. It also is a little pushy about adding upgraded features. At the end of the day, it's a solid product, and I understand it's a business, it's just kind of annoying, and can cost an extra fee or a lot of time if you aren't paying attention.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 7421