TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
2022 Tax Return from
2022 Tax Return Was Thorough
Johann was thorough and knowledgeable. He got me the maximum return and left no stone unturned to answer my questions and file my tax return.
Date published: 2022-05-03
Rated 2 out of 5 by
LACharlie from
Went Great Until Filing
Filling out the forms went smoothly. Good utilization of incorporating past information. However, I am now peeved that my returns did not get filed on time because TurboTax failed to ask me for my PPIN to file. Consequently, my taxes are now late. You should know to ask me since I have had to do this for several years in a row. Would have given you a 5 star rating...now you are down to 2. Huge error, should not have been missed.
Date published: 2022-05-03
Rated 5 out of 5 by
TX2022 from
Turbox tax is awesome
Mike was very responsive and helped with all my questions. I’ve used TTax for years and will continue to do so.
Date published: 2022-05-03
Rated 4 out of 5 by
wot question mark from
they were there when i needed them
everything happened very quickly, process was smooth
Date published: 2022-05-03
Rated 5 out of 5 by
HALEYREEN from
THIS WAS THE BEST WAY TO DO IT
IM AWFUL WITH MY TAXES AND IT STRESSES ME OUT BUT LYNDA HELPED ME SO MUCH.
Date published: 2022-05-03
Rated 5 out of 5 by
Sam1398 from
thankful
I made a mistake and Turbo Tax found it and helped me fix it!!
Date published: 2022-05-03
Rated 5 out of 5 by
KSW 62 from
Turbo Tax is Great
I needed to file an amended Federal and State tax returns for the current year due to receiving one Form 1098 after i had filed my original returns. Since I had used Turbo Tax to prepare and file my original returns Turbo Tax walked me through the steps I needed to do and was done within 30 minutes. Very fast and very easy.
Date published: 2022-05-03
Rated 5 out of 5 by
College40 from
TurboTax awesome
I had a very great experience they kept me on track with everything
Date published: 2022-05-03
Rated 4 out of 5 by
CaptnSVO23T from
Ruff start, happy ending
I started off with a tax advisor, midway through something happened and that advisor and his messages disappeared. This was troubling, My second advisor was good and did just fine
Date published: 2022-05-03
Rated 1 out of 5 by
BenFranklin122 from
Just getting worse
Had to refile several times, without the ability to add any documents or edit the return to actually fix the problem. Call the 'Live' help, absolutely no help at all, just a complete joke. Feel like they hire anyone off the street to help to be honest. Just an overall terrible experience.
All TurboTax® Offerings Reviews - Page 7417
Date published: 2022-05-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
2022 Tax Return from
2022 Tax Return Was Thorough
Johann was thorough and knowledgeable. He got me the maximum return and left no stone unturned to answer my questions and file my tax return.
Date published: 2022-05-03
Rated 2 out of 5 by
LACharlie from
Went Great Until Filing
Filling out the forms went smoothly. Good utilization of incorporating past information. However, I am now peeved that my returns did not get filed on time because TurboTax failed to ask me for my PPIN to file. Consequently, my taxes are now late. You should know to ask me since I have had to do this for several years in a row. Would have given you a 5 star rating...now you are down to 2. Huge error, should not have been missed.
Date published: 2022-05-03
Rated 5 out of 5 by
TX2022 from
Turbox tax is awesome
Mike was very responsive and helped with all my questions. I’ve used TTax for years and will continue to do so.
Date published: 2022-05-03
Rated 4 out of 5 by
wot question mark from
they were there when i needed them
everything happened very quickly, process was smooth
Date published: 2022-05-03
Rated 5 out of 5 by
HALEYREEN from
THIS WAS THE BEST WAY TO DO IT
IM AWFUL WITH MY TAXES AND IT STRESSES ME OUT BUT LYNDA HELPED ME SO MUCH.
Date published: 2022-05-03
Rated 5 out of 5 by
Sam1398 from
thankful
I made a mistake and Turbo Tax found it and helped me fix it!!
Date published: 2022-05-03
Rated 5 out of 5 by
KSW 62 from
Turbo Tax is Great
I needed to file an amended Federal and State tax returns for the current year due to receiving one Form 1098 after i had filed my original returns. Since I had used Turbo Tax to prepare and file my original returns Turbo Tax walked me through the steps I needed to do and was done within 30 minutes. Very fast and very easy.
Date published: 2022-05-03
Rated 5 out of 5 by
College40 from
TurboTax awesome
I had a very great experience they kept me on track with everything
Date published: 2022-05-03
Rated 4 out of 5 by
CaptnSVO23T from
Ruff start, happy ending
I started off with a tax advisor, midway through something happened and that advisor and his messages disappeared. This was troubling, My second advisor was good and did just fine
Date published: 2022-05-03
Rated 1 out of 5 by
BenFranklin122 from
Just getting worse
Had to refile several times, without the ability to add any documents or edit the return to actually fix the problem. Call the 'Live' help, absolutely no help at all, just a complete joke. Feel like they hire anyone off the street to help to be honest. Just an overall terrible experience.
All TurboTax® Offerings Reviews - Page 7417
Date published: 2022-05-03