TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from 2022 Tax Return Was Thorough Johann was thorough and knowledgeable. He got me the maximum return and left no stone unturned to answer my questions and file my tax return.
Date published: 2022-05-03
Rated 2 out of 5 by from Went Great Until Filing Filling out the forms went smoothly. Good utilization of incorporating past information. However, I am now peeved that my returns did not get filed on time because TurboTax failed to ask me for my PPIN to file. Consequently, my taxes are now late. You should know to ask me since I have had to do this for several years in a row. Would have given you a 5 star rating...now you are down to 2. Huge error, should not have been missed.
Date published: 2022-05-03
Rated 5 out of 5 by from Turbox tax is awesome Mike was very responsive and helped with all my questions. I’ve used TTax for years and will continue to do so.
Date published: 2022-05-03
Rated 4 out of 5 by from they were there when i needed them everything happened very quickly, process was smooth
Date published: 2022-05-03
Rated 5 out of 5 by from THIS WAS THE BEST WAY TO DO IT IM AWFUL WITH MY TAXES AND IT STRESSES ME OUT BUT LYNDA HELPED ME SO MUCH.
Date published: 2022-05-03
Rated 5 out of 5 by from thankful I made a mistake and Turbo Tax found it and helped me fix it!!
Date published: 2022-05-03
Rated 5 out of 5 by from Turbo Tax is Great I needed to file an amended Federal and State tax returns for the current year due to receiving one Form 1098 after i had filed my original returns. Since I had used Turbo Tax to prepare and file my original returns Turbo Tax walked me through the steps I needed to do and was done within 30 minutes. Very fast and very easy.
Date published: 2022-05-03
Rated 5 out of 5 by from TurboTax awesome I had a very great experience they kept me on track with everything
Date published: 2022-05-03
Rated 4 out of 5 by from Ruff start, happy ending I started off with a tax advisor, midway through something happened and that advisor and his messages disappeared. This was troubling, My second advisor was good and did just fine
Date published: 2022-05-03
Rated 1 out of 5 by from Just getting worse Had to refile several times, without the ability to add any documents or edit the return to actually fix the problem. Call the 'Live' help, absolutely no help at all, just a complete joke. Feel like they hire anyone off the street to help to be honest. Just an overall terrible experience.
Date published: 2022-05-03
All TurboTax® Offerings Reviews - Page 7417
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2022 Tax Return Was Thorough Johann was thorough and knowledgeable. He got me the maximum return and left no stone unturned to answer my questions and file my tax return.
Date published: 2022-05-03
Rated 2 out of 5 by from Went Great Until Filing Filling out the forms went smoothly. Good utilization of incorporating past information. However, I am now peeved that my returns did not get filed on time because TurboTax failed to ask me for my PPIN to file. Consequently, my taxes are now late. You should know to ask me since I have had to do this for several years in a row. Would have given you a 5 star rating...now you are down to 2. Huge error, should not have been missed.
Date published: 2022-05-03
Rated 5 out of 5 by from Turbox tax is awesome Mike was very responsive and helped with all my questions. I’ve used TTax for years and will continue to do so.
Date published: 2022-05-03
Rated 4 out of 5 by from they were there when i needed them everything happened very quickly, process was smooth
Date published: 2022-05-03
Rated 5 out of 5 by from THIS WAS THE BEST WAY TO DO IT IM AWFUL WITH MY TAXES AND IT STRESSES ME OUT BUT LYNDA HELPED ME SO MUCH.
Date published: 2022-05-03
Rated 5 out of 5 by from thankful I made a mistake and Turbo Tax found it and helped me fix it!!
Date published: 2022-05-03
Rated 5 out of 5 by from Turbo Tax is Great I needed to file an amended Federal and State tax returns for the current year due to receiving one Form 1098 after i had filed my original returns. Since I had used Turbo Tax to prepare and file my original returns Turbo Tax walked me through the steps I needed to do and was done within 30 minutes. Very fast and very easy.
Date published: 2022-05-03
Rated 5 out of 5 by from TurboTax awesome I had a very great experience they kept me on track with everything
Date published: 2022-05-03
Rated 4 out of 5 by from Ruff start, happy ending I started off with a tax advisor, midway through something happened and that advisor and his messages disappeared. This was troubling, My second advisor was good and did just fine
Date published: 2022-05-03
Rated 1 out of 5 by from Just getting worse Had to refile several times, without the ability to add any documents or edit the return to actually fix the problem. Call the 'Live' help, absolutely no help at all, just a complete joke. Feel like they hire anyone off the street to help to be honest. Just an overall terrible experience.
Date published: 2022-05-03
All TurboTax® Offerings Reviews - Page 7417