TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from very easy to use; love the various useful features Experience was pretty good and easy to use. My tax expert was very responsive and quick to respond to a question.
Date published: 2022-10-13
Rated 5 out of 5 by from Kendall, is a great expert He was great, very knowledgeable and helped me complete my taxes with limited time.
Date published: 2022-10-13
Rated 5 out of 5 by from Turbo tax is easy to work with Always easy to work with. Best so far. Even with all the twists and turns from the government
Date published: 2022-10-13
Rated 5 out of 5 by from User Friendly and reliable Have been using Turbotax for years. Reliable and accurate.
Date published: 2022-10-13
Rated 4 out of 5 by from Excellent and convenient. Very helpful staff! I definitely enjoyed working with TurboTax, and I found the Tax Expert James to be very helpful and knowledgeable on a challenging return. I am generally experienced with taxes, so I know what to look out for during the year. However, for the Full Service, I noticed there is no questionnaire or survey to make sure that you are providing all the necessary information to your Tax Expert so that you get all the deductions you need. Things could be missed if there isn't a thorough survey up front.
Date published: 2022-10-13
Rated 3 out of 5 by from TurboTax does your taxes in exchange for money You pay TurboTax, they do your taxes. That's all there is to it. The tax preparers are super cool. But I'm sure they would be whether they worked for TurboTax or not.
Date published: 2022-10-13
Rated 5 out of 5 by from GREAT SERVICE It was wonderful working with Tom. He was great and very helpful.
Date published: 2022-10-13
Rated 5 out of 5 by from Turbo Tax is easy to use. Was able to do return by myself with all the help from Turbo Tax.
Date published: 2022-10-13
Rated 5 out of 5 by from TURBO TAX TERRIFIC I always feel safe using TurboTax. I know my return is being done correctly.
Date published: 2022-10-13
Rated 5 out of 5 by from Really like TurboTax year after year TurboTax makes it easy to file taxes by importing information from previous year as starting point for current tax return. The project is logical and the flows and formats make sense. I will definitely use the product again next year!
Date published: 2022-10-13
All TurboTax® Offerings Reviews - Page 7416
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from very easy to use; love the various useful features Experience was pretty good and easy to use. My tax expert was very responsive and quick to respond to a question.
Date published: 2022-10-13
Rated 5 out of 5 by from Kendall, is a great expert He was great, very knowledgeable and helped me complete my taxes with limited time.
Date published: 2022-10-13
Rated 5 out of 5 by from Turbo tax is easy to work with Always easy to work with. Best so far. Even with all the twists and turns from the government
Date published: 2022-10-13
Rated 5 out of 5 by from User Friendly and reliable Have been using Turbotax for years. Reliable and accurate.
Date published: 2022-10-13
Rated 4 out of 5 by from Excellent and convenient. Very helpful staff! I definitely enjoyed working with TurboTax, and I found the Tax Expert James to be very helpful and knowledgeable on a challenging return. I am generally experienced with taxes, so I know what to look out for during the year. However, for the Full Service, I noticed there is no questionnaire or survey to make sure that you are providing all the necessary information to your Tax Expert so that you get all the deductions you need. Things could be missed if there isn't a thorough survey up front.
Date published: 2022-10-13
Rated 3 out of 5 by from TurboTax does your taxes in exchange for money You pay TurboTax, they do your taxes. That's all there is to it. The tax preparers are super cool. But I'm sure they would be whether they worked for TurboTax or not.
Date published: 2022-10-13
Rated 5 out of 5 by from GREAT SERVICE It was wonderful working with Tom. He was great and very helpful.
Date published: 2022-10-13
Rated 5 out of 5 by from Turbo Tax is easy to use. Was able to do return by myself with all the help from Turbo Tax.
Date published: 2022-10-13
Rated 5 out of 5 by from TURBO TAX TERRIFIC I always feel safe using TurboTax. I know my return is being done correctly.
Date published: 2022-10-13
Rated 5 out of 5 by from Really like TurboTax year after year TurboTax makes it easy to file taxes by importing information from previous year as starting point for current tax return. The project is logical and the flows and formats make sense. I will definitely use the product again next year!
Date published: 2022-10-13
All TurboTax® Offerings Reviews - Page 7416