TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from always amazing! Turbo Tax always amazing! And i always get the best return!
Date published: 2022-10-18
Rated 1 out of 5 by from No support for 1031 exchange - multi property No guided step-by-step for 1031 exchange and multi-property exchange
Date published: 2022-10-18
Rated 5 out of 5 by from awesome! Great product. Makes tax preparation very easy. Thank you.
Date published: 2022-10-18
Rated 4 out of 5 by from Turbo Tax was frustrating All of the federal filing information was transferred to the CA state filing. An error message showed where there was an item that had not been filled on the state filing. TurboTax would not let me type in the information in the field. I tried to find where the information was contained in the federal filing that should have transferred, but there wasn't any indication of where to find the amount. Without further information and with TurboTax would not let me manually enter an amount, I was FORCED to leave it blank. It also meant that I would have to mail the state return instead of being able to file electronically, even though I had paid to file electronically. I tried to find an answer in the "Help" section, but there wasn't anything similar available. Very frustrating
Date published: 2022-10-18
Rated 2 out of 5 by from Too Expensive! Not only do you have to pay for the state, but you also have to pay a separate state filing fee.
Date published: 2022-10-18
Rated 5 out of 5 by from Turbo Tax is awesome! It's a bit pricey though!! My experience with Turbo Tax over the years has been really great. When I needed to engage with an expert, they have always friendly knowledgeable and ready to assist.
Date published: 2022-10-18
Rated 5 out of 5 by from I trust TurboTax to make this process smooth TurboTax provides a guide to all potential entries which is great for a first pass so I do not miss anything. Then I appreciate being able to return to specific areas where I have more details. I also appreciate the "Learn More" pop-ups that provide explanations for items I am not quite sure of.
Date published: 2022-10-18
Rated 4 out of 5 by from Little help with crypto currency the product purchased at bestbuy offered little to no help with crypto currrency filing. The amount of time spent trying to figure things out is seriously making me question buying the product in the future
Date published: 2022-10-18
Rated 4 out of 5 by from Turbo Tax is Great Complete as well as easy to use. Good product and well supported.
Date published: 2022-10-18
Rated 5 out of 5 by from Amazed by the web-version. Hats off! Overall, great online version of the product. Easy to use, accurate, makes a complicated tax filing relatively tolerable. It did throw a glitch (who doesn't) with Form 1116, but a simple google search gave me clues from fellow-sufferers, who literally walked me to delete the cross-linked form, and reenter a new 1116. I almost gave up claiming a large credit, but thanks to Turbotax, it worked!
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 7415
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from always amazing! Turbo Tax always amazing! And i always get the best return!
Date published: 2022-10-18
Rated 1 out of 5 by from No support for 1031 exchange - multi property No guided step-by-step for 1031 exchange and multi-property exchange
Date published: 2022-10-18
Rated 5 out of 5 by from awesome! Great product. Makes tax preparation very easy. Thank you.
Date published: 2022-10-18
Rated 4 out of 5 by from Turbo Tax was frustrating All of the federal filing information was transferred to the CA state filing. An error message showed where there was an item that had not been filled on the state filing. TurboTax would not let me type in the information in the field. I tried to find where the information was contained in the federal filing that should have transferred, but there wasn't any indication of where to find the amount. Without further information and with TurboTax would not let me manually enter an amount, I was FORCED to leave it blank. It also meant that I would have to mail the state return instead of being able to file electronically, even though I had paid to file electronically. I tried to find an answer in the "Help" section, but there wasn't anything similar available. Very frustrating
Date published: 2022-10-18
Rated 2 out of 5 by from Too Expensive! Not only do you have to pay for the state, but you also have to pay a separate state filing fee.
Date published: 2022-10-18
Rated 5 out of 5 by from Turbo Tax is awesome! It's a bit pricey though!! My experience with Turbo Tax over the years has been really great. When I needed to engage with an expert, they have always friendly knowledgeable and ready to assist.
Date published: 2022-10-18
Rated 5 out of 5 by from I trust TurboTax to make this process smooth TurboTax provides a guide to all potential entries which is great for a first pass so I do not miss anything. Then I appreciate being able to return to specific areas where I have more details. I also appreciate the "Learn More" pop-ups that provide explanations for items I am not quite sure of.
Date published: 2022-10-18
Rated 4 out of 5 by from Little help with crypto currency the product purchased at bestbuy offered little to no help with crypto currrency filing. The amount of time spent trying to figure things out is seriously making me question buying the product in the future
Date published: 2022-10-18
Rated 4 out of 5 by from Turbo Tax is Great Complete as well as easy to use. Good product and well supported.
Date published: 2022-10-18
Rated 5 out of 5 by from Amazed by the web-version. Hats off! Overall, great online version of the product. Easy to use, accurate, makes a complicated tax filing relatively tolerable. It did throw a glitch (who doesn't) with Form 1116, but a simple google search gave me clues from fellow-sufferers, who literally walked me to delete the cross-linked form, and reenter a new 1116. I almost gave up claiming a large credit, but thanks to Turbotax, it worked!
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 7415