TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is excellent. God job. A little expensive for seniors otherwise good program.
Date published: 2022-04-09
Rated 5 out of 5 by from Love it Easy too use, and would recommend this tax service.
Date published: 2022-04-09
Rated 3 out of 5 by from Used to be a great product!! I have used Turbotax for almost a decade and now they are pricing themselves out of customers. I will probably be looking elsewhere next time.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is awesome! Ginger did an amazing job! Always feel confident my tax return filling is 100% accurate.
Date published: 2022-04-09
Rated 2 out of 5 by from Turbo Tax review Each year I cannot e-file due to the AGI or pin does not match, I went to the IRS web page and looked at last year's AGI, typed the amount in and still rejected. Been using the same PIN and the return is still rejected. So, I have to print it out and send it in. I see no way of correcting this.
Date published: 2022-04-09
Rated 1 out of 5 by from TurboTax or Carmax? Couldn't tell the difference. I was unimpressed by TurboTax Live. I was threatened that my tax prepper would delete my return if I didn't file early. I was told Management and upper management were forcing my tax preparer to close my return if it wasn't filed today 4/8/2022. No reason was given as to why it needed to be filed before the 15th, or was there any alternative option. I guess somethings, including taxes are best handled by people who don't have to deal with upper management.
Date published: 2022-04-09
Rated 5 out of 5 by from Great service Easy, accurate, helpful. I have been using with no issues for 15 years.
Date published: 2022-04-09
Rated 3 out of 5 by from TurboTax via Internet I suspect I prefer TurboTax to be arranged more like the actual tax form because I was not overly pleased with the 2021 internet version I was offered. I does not have the flexibility that I remember It is sometimes difficult to follow, some items hard to find, search time is extended. In past years I have be more satisfied.(prior to 2017-18). Nevertheless I and the two experts i spoke with got it done.
Date published: 2022-04-09
Rated 4 out of 5 by from TaXeS aRe FuN This was my second time filing through turbo tax and it was a pretty smooth experience, the convenience is appreciated as I didn't have to take time out of my work day to have an appointment with someone in person. Fingers crossed I did everything correct! XD
Date published: 2022-04-09
Rated 5 out of 5 by from Great Program The Experience with Turbo Tax made the preparation fairly easy.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 7413
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is excellent. God job. A little expensive for seniors otherwise good program.
Date published: 2022-04-09
Rated 5 out of 5 by from Love it Easy too use, and would recommend this tax service.
Date published: 2022-04-09
Rated 3 out of 5 by from Used to be a great product!! I have used Turbotax for almost a decade and now they are pricing themselves out of customers. I will probably be looking elsewhere next time.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is awesome! Ginger did an amazing job! Always feel confident my tax return filling is 100% accurate.
Date published: 2022-04-09
Rated 2 out of 5 by from Turbo Tax review Each year I cannot e-file due to the AGI or pin does not match, I went to the IRS web page and looked at last year's AGI, typed the amount in and still rejected. Been using the same PIN and the return is still rejected. So, I have to print it out and send it in. I see no way of correcting this.
Date published: 2022-04-09
Rated 1 out of 5 by from TurboTax or Carmax? Couldn't tell the difference. I was unimpressed by TurboTax Live. I was threatened that my tax prepper would delete my return if I didn't file early. I was told Management and upper management were forcing my tax preparer to close my return if it wasn't filed today 4/8/2022. No reason was given as to why it needed to be filed before the 15th, or was there any alternative option. I guess somethings, including taxes are best handled by people who don't have to deal with upper management.
Date published: 2022-04-09
Rated 5 out of 5 by from Great service Easy, accurate, helpful. I have been using with no issues for 15 years.
Date published: 2022-04-09
Rated 3 out of 5 by from TurboTax via Internet I suspect I prefer TurboTax to be arranged more like the actual tax form because I was not overly pleased with the 2021 internet version I was offered. I does not have the flexibility that I remember It is sometimes difficult to follow, some items hard to find, search time is extended. In past years I have be more satisfied.(prior to 2017-18). Nevertheless I and the two experts i spoke with got it done.
Date published: 2022-04-09
Rated 4 out of 5 by from TaXeS aRe FuN This was my second time filing through turbo tax and it was a pretty smooth experience, the convenience is appreciated as I didn't have to take time out of my work day to have an appointment with someone in person. Fingers crossed I did everything correct! XD
Date published: 2022-04-09
Rated 5 out of 5 by from Great Program The Experience with Turbo Tax made the preparation fairly easy.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 7413