TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281565 reviews)
Star ratings are from 2020
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Rated 5 out of 5 by from EXCELLANT SERVICE QUICK AND COMPLETE!!! EXCELLANT SERVICE QUICK AND COMPLETE!! EXCELLANT SERVICE QUICK AND COMPLETE!!!!
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is so easy to use!!! TurboTax is so easy to use, I will be using TurboTax for now on when I file my taxes!!!
Date published: 2021-03-09
Rated 4 out of 5 by from Love TurboTax Very quick and easy experience! Made finding deductions very easy
Date published: 2021-03-09
Rated 5 out of 5 by from Wow, TurboTax is like doing taxes with a friend! I've used my best friend, an accountant, for years and even she suggested I try TurboTax Free since I now have a simple file. It was so easy. Loved it and will have others in my family use them, also.
Date published: 2021-03-09
Rated 5 out of 5 by from EXELLENT AND WONDERFUL ALWAYS ON POINT IN ASSISTING ON HOW TO FILE.I WOULD RECOMMEND TO ANYONE.
Date published: 2021-03-09
Rated 5 out of 5 by from Great! It was very quick and easy. This website walked me through everything to successfully complete my taxes.
Date published: 2021-03-09
Rated 4 out of 5 by from Easy to complete I had a problem with an unusual situation. I was able to speak with a very helpful gentleman who figured out the problem and I was able to wrap up my return.
Date published: 2021-03-09
Rated 5 out of 5 by from 2020 Tax Return I made so many errors that Turb tax advisor found & corrected fast & got me out the mess. Thank you
Date published: 2021-03-09
Rated 3 out of 5 by from Adequate Was it necessary to print every stock transaction I ended up with 97 pages, never had to print each transaction before
Date published: 2021-03-09
Rated 2 out of 5 by from Same Old Problems TT/Intuit never fixes the same persistent issues. 1099-Bs, entering transactions, same limited small space. You cannot see in total what you are entering. You must select next entry to see what you entered and if a mistake then edit to fix. Why cannot this space be 50-60 Characters in length? TT support - has become steadily worse over the years. Can't get by the Artificial Assistant to talk to a real person - this is extremely difficult - then if you get by the AA, you get a person with children yelling and playing in the background - who cannot understand what you are saying, who then goes away for many minutes - and you never get an answer. TT Premium 2020 - keeps asking to activate! This should have been fixed immediately. There are numerous comments on this in the forum. No excuse for this to be lingering. A download fix should have been available by March.
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7413
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EXCELLANT SERVICE QUICK AND COMPLETE!!! EXCELLANT SERVICE QUICK AND COMPLETE!! EXCELLANT SERVICE QUICK AND COMPLETE!!!!
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is so easy to use!!! TurboTax is so easy to use, I will be using TurboTax for now on when I file my taxes!!!
Date published: 2021-03-09
Rated 4 out of 5 by from Love TurboTax Very quick and easy experience! Made finding deductions very easy
Date published: 2021-03-09
Rated 5 out of 5 by from Wow, TurboTax is like doing taxes with a friend! I've used my best friend, an accountant, for years and even she suggested I try TurboTax Free since I now have a simple file. It was so easy. Loved it and will have others in my family use them, also.
Date published: 2021-03-09
Rated 5 out of 5 by from EXELLENT AND WONDERFUL ALWAYS ON POINT IN ASSISTING ON HOW TO FILE.I WOULD RECOMMEND TO ANYONE.
Date published: 2021-03-09
Rated 5 out of 5 by from Great! It was very quick and easy. This website walked me through everything to successfully complete my taxes.
Date published: 2021-03-09
Rated 4 out of 5 by from Easy to complete I had a problem with an unusual situation. I was able to speak with a very helpful gentleman who figured out the problem and I was able to wrap up my return.
Date published: 2021-03-09
Rated 5 out of 5 by from 2020 Tax Return I made so many errors that Turb tax advisor found & corrected fast & got me out the mess. Thank you
Date published: 2021-03-09
Rated 3 out of 5 by from Adequate Was it necessary to print every stock transaction I ended up with 97 pages, never had to print each transaction before
Date published: 2021-03-09
Rated 2 out of 5 by from Same Old Problems TT/Intuit never fixes the same persistent issues. 1099-Bs, entering transactions, same limited small space. You cannot see in total what you are entering. You must select next entry to see what you entered and if a mistake then edit to fix. Why cannot this space be 50-60 Characters in length? TT support - has become steadily worse over the years. Can't get by the Artificial Assistant to talk to a real person - this is extremely difficult - then if you get by the AA, you get a person with children yelling and playing in the background - who cannot understand what you are saying, who then goes away for many minutes - and you never get an answer. TT Premium 2020 - keeps asking to activate! This should have been fixed immediately. There are numerous comments on this in the forum. No excuse for this to be lingering. A download fix should have been available by March.
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7413