TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Louies mom from
Tax prep person, Debra was amazing!
Debra was amazing from start to finish with the process and took the headache out of it
Date published: 2022-10-16
Rated 5 out of 5 by
Ltere805 from
User friendly
Great to prepare your own taxes and be absolutely sure that they are as accurate as possible. One fix - please make payment screen easier to navigate. The blue button to continue to next payment screen is not visible on screen. That is what took the longest.
Date published: 2022-10-16
Rated 4 out of 5 by
DeluxP from
Turbo Tax is good with few hitches
Processing was smoth but was getting stuck few times for not enough explanation given in help
Date published: 2022-10-16
Rated 1 out of 5 by
Danpi from
Horrible, Awful Experience
After hours preparing the returns, this horrible product would not effectuate the electronic filing. Over over and over again through various combinations and permutations, retyping, reentering, trying on different machines to no avail, the SUBMIT button churing and after long pregant waiting yet again returning same error code, with the TT representative on the line and equally frustrated. Finally, after 1.5hrs. the submit button actually submitted..
Date published: 2022-10-16
Rated 5 out of 5 by
DICK STRAUCH from
EXTREMELY EASY AND ACCURATE
Step by step, you took me through the process painlessly. One exception - I had imported from QB; later, I needed to make a QB correction and re-import the data. I couldn't figure out how to do it, and had to edit the affected amounts in turbo-tax. It seems you should be able to go back and re-import if/when you need to.
Date published: 2022-10-16
Rated 5 out of 5 by
Dr Danks from
Yes, it is outstanding.
It was outstanding!!! I will continue to keep using it.
Date published: 2022-10-16
Rated 4 out of 5 by
Linds_Churchyard from
Great LIVE support, but trouble w/ discount : (
I am always grateful for the help of TurboTax LIVE professionals. They are patient and good-natured, even during stressful seasons. I was disappointed that my affiliate link with USAA didn't work this year...I followed the instructions - accessed TT via USAA's website, cleared browsing history, and still no discount. Hoping TT and USAA can get this fixed and apply my discount retroactively...here's hoping : )
Date published: 2022-10-16
Rated 5 out of 5 by
Daphneyl from
Turbo tax was great
I had no issues everyone helped me understand everything I filled out
Date published: 2022-10-16
Rated 5 out of 5 by
tangokat from
Live help was quick, friendly and useful
I used live help for an income question and was guided through the information I needed. The woman who helped me was knowledgeable, professional and friendly.
Date published: 2022-10-16
Rated 5 out of 5 by
Skinner00 from
Turbo Tax is great
Turbo Tax is user friendly for such an important process
All TurboTax® Offerings Reviews - Page 7409
Date published: 2022-10-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Louies mom from
Tax prep person, Debra was amazing!
Debra was amazing from start to finish with the process and took the headache out of it
Date published: 2022-10-16
Rated 5 out of 5 by
Ltere805 from
User friendly
Great to prepare your own taxes and be absolutely sure that they are as accurate as possible. One fix - please make payment screen easier to navigate. The blue button to continue to next payment screen is not visible on screen. That is what took the longest.
Date published: 2022-10-16
Rated 4 out of 5 by
DeluxP from
Turbo Tax is good with few hitches
Processing was smoth but was getting stuck few times for not enough explanation given in help
Date published: 2022-10-16
Rated 1 out of 5 by
Danpi from
Horrible, Awful Experience
After hours preparing the returns, this horrible product would not effectuate the electronic filing. Over over and over again through various combinations and permutations, retyping, reentering, trying on different machines to no avail, the SUBMIT button churing and after long pregant waiting yet again returning same error code, with the TT representative on the line and equally frustrated. Finally, after 1.5hrs. the submit button actually submitted..
Date published: 2022-10-16
Rated 5 out of 5 by
DICK STRAUCH from
EXTREMELY EASY AND ACCURATE
Step by step, you took me through the process painlessly. One exception - I had imported from QB; later, I needed to make a QB correction and re-import the data. I couldn't figure out how to do it, and had to edit the affected amounts in turbo-tax. It seems you should be able to go back and re-import if/when you need to.
Date published: 2022-10-16
Rated 5 out of 5 by
Dr Danks from
Yes, it is outstanding.
It was outstanding!!! I will continue to keep using it.
Date published: 2022-10-16
Rated 4 out of 5 by
Linds_Churchyard from
Great LIVE support, but trouble w/ discount : (
I am always grateful for the help of TurboTax LIVE professionals. They are patient and good-natured, even during stressful seasons. I was disappointed that my affiliate link with USAA didn't work this year...I followed the instructions - accessed TT via USAA's website, cleared browsing history, and still no discount. Hoping TT and USAA can get this fixed and apply my discount retroactively...here's hoping : )
Date published: 2022-10-16
Rated 5 out of 5 by
Daphneyl from
Turbo tax was great
I had no issues everyone helped me understand everything I filled out
Date published: 2022-10-16
Rated 5 out of 5 by
tangokat from
Live help was quick, friendly and useful
I used live help for an income question and was guided through the information I needed. The woman who helped me was knowledgeable, professional and friendly.
Date published: 2022-10-16
Rated 5 out of 5 by
Skinner00 from
Turbo Tax is great
Turbo Tax is user friendly for such an important process
All TurboTax® Offerings Reviews - Page 7409
Date published: 2022-10-16