TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is awesome Nice service, convenient and fast. I have used it last year and used again. Excellent! Thank you.
Date published: 2023-03-06
Rated 5 out of 5 by from Excellent Product!!!! Easy to Complete Tax Return The product is fantastic and easy to use, especially when up against a quick turnaround time line. Thank you!!!
Date published: 2023-03-06
Rated 4 out of 5 by from Turbotax is a good product TurboTax Deluxe is easy to use. 5 Federal e-files are good. However, the product should offer the State e-file for free at least for the first e-file and then a $10.00 fee for the other four e-files just like other approved on-line programs.
Date published: 2023-03-06
Rated 1 out of 5 by from TurboTax is really quirky this year Had problems importing from Its Deductable (owned by TurboTax???) Some questions don't make a lot of sense this year. Don't feel like we got our money's worth. Long time user of TurboTax (20+ years). I think this is the last year we'll use it.
Date published: 2023-03-06
Rated 2 out of 5 by from the option intuit is expensive I didn't understand that by having the intuit option I will have to pay. It's very expensive for something that you can filled by yourself. For sure you waste time but you don't waste your money
Date published: 2023-03-06
Rated 4 out of 5 by from A bit pricey but user friendly. TurboTax is easy to use with step by step guidance. Just a bit pricey with all the service fees for e-filing.
Date published: 2023-03-06
Rated 5 out of 5 by from TurboTax is great! I've been using TurboTax for decades. It always provides clear guidance for filling out the information.
Date published: 2023-03-06
Rated 5 out of 5 by from Evelyn and Yohannes were great! Evelyn was very helping in setting up my initial phone call with the tax expert. She was very kind listened to me carefully. Yohannes is the best tax expert I've used. He was very prompt in preparing my taxes, listened to my questions on the phone call, and quickly responded to my requests. He's knowledgeable on all things taxes, and I would recommend him to a friend.
Date published: 2023-03-06
Rated 4 out of 5 by from instructions don't correspond with verbage on 1065 It would be helpful for wording to be more precise when entering information... such as "take the amount from line 25 on your 2021 return and enter it here". When entering data for the first time, having this specificity would be extremely helpful and time saving.
Date published: 2023-03-06
Rated 3 out of 5 by from Impressive user friendly application It was very self-explanatory and without any confusion. The only dissatisfaction I had was the fees as my income was not so high. I was very disappointed with the high fees.
Date published: 2023-03-06
All TurboTax® Offerings Reviews - Page 7408
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome Nice service, convenient and fast. I have used it last year and used again. Excellent! Thank you.
Date published: 2023-03-06
Rated 5 out of 5 by from Excellent Product!!!! Easy to Complete Tax Return The product is fantastic and easy to use, especially when up against a quick turnaround time line. Thank you!!!
Date published: 2023-03-06
Rated 4 out of 5 by from Turbotax is a good product TurboTax Deluxe is easy to use. 5 Federal e-files are good. However, the product should offer the State e-file for free at least for the first e-file and then a $10.00 fee for the other four e-files just like other approved on-line programs.
Date published: 2023-03-06
Rated 1 out of 5 by from TurboTax is really quirky this year Had problems importing from Its Deductable (owned by TurboTax???) Some questions don't make a lot of sense this year. Don't feel like we got our money's worth. Long time user of TurboTax (20+ years). I think this is the last year we'll use it.
Date published: 2023-03-06
Rated 2 out of 5 by from the option intuit is expensive I didn't understand that by having the intuit option I will have to pay. It's very expensive for something that you can filled by yourself. For sure you waste time but you don't waste your money
Date published: 2023-03-06
Rated 4 out of 5 by from A bit pricey but user friendly. TurboTax is easy to use with step by step guidance. Just a bit pricey with all the service fees for e-filing.
Date published: 2023-03-06
Rated 5 out of 5 by from TurboTax is great! I've been using TurboTax for decades. It always provides clear guidance for filling out the information.
Date published: 2023-03-06
Rated 5 out of 5 by from Evelyn and Yohannes were great! Evelyn was very helping in setting up my initial phone call with the tax expert. She was very kind listened to me carefully. Yohannes is the best tax expert I've used. He was very prompt in preparing my taxes, listened to my questions on the phone call, and quickly responded to my requests. He's knowledgeable on all things taxes, and I would recommend him to a friend.
Date published: 2023-03-06
Rated 4 out of 5 by from instructions don't correspond with verbage on 1065 It would be helpful for wording to be more precise when entering information... such as "take the amount from line 25 on your 2021 return and enter it here". When entering data for the first time, having this specificity would be extremely helpful and time saving.
Date published: 2023-03-06
Rated 3 out of 5 by from Impressive user friendly application It was very self-explanatory and without any confusion. The only dissatisfaction I had was the fees as my income was not so high. I was very disappointed with the high fees.
Date published: 2023-03-06
All TurboTax® Offerings Reviews - Page 7408