TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from I Learned A Lot Doing my taxes for the first time myself I learned a lot. I wish I never hired a tax accountant in the past.
Date published: 2023-03-06
Rated 4 out of 5 by from Good but didn't get reduced rte It is fairly easy to use and take a couple of hours to do. The biggest complaint I have is that I was sent an email and it said I could get 20% off and didn't give me a service code so went through prompts and didn't get the 20% off. Had to call to try and get the 20% off. Should be clearer.
Date published: 2023-03-06
Rated 3 out of 5 by from Turbo Tax was okay It was okay. Understanding the wording can be a little tricky.
Date published: 2023-03-06
Rated 2 out of 5 by from INCORRECT INSTRUCTION System told me to find prior year AGI by using line 1 instead of line 11 from my prior year 1040. This causes my tax return got rejected, this is very bad.
Date published: 2023-03-06
Rated 1 out of 5 by from Turbo tax over charges for someone filing taxes Live Tax person was awful. And turbo is way to expensive. Prices seem to go up higher every year for NO REASON when I'm the one entering all the information. Turbo tax shoud offer discounts on customers that's been filing for a while.
Date published: 2023-03-06
Rated 5 out of 5 by from Easy Easyyyyyyyyyyyyyyyyyyyyyyyyyyyytytytytytytytytytytyty
Date published: 2023-03-06
Rated 4 out of 5 by from Good, but pricey Walks you through step by step with easy to follow instructions. Has expensive pay walls
Date published: 2023-03-06
Rated 5 out of 5 by from Easy to use and very thorough Uses an extremely easy multiple choice layout and gives constructive information and tooltips in many areas to educate you on what you are doing.
Date published: 2023-03-06
Rated 3 out of 5 by from Less for more money Every year more of the useful features like Audit protection get pushed into more expensive tiers with extra features I couldn't care less about, like Identity Theft and live representation. I just want to file taxes and pay a little extra to not have to hire my own lawyer should an IRS audit occurs. I don't want all of the other bells and whistles that add to the price of the return.
Date published: 2023-03-06
Rated 5 out of 5 by from Love Turbo Ta Have used for many years and always got the best results
Date published: 2023-03-06
All TurboTax® Offerings Reviews - Page 7407
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Learned A Lot Doing my taxes for the first time myself I learned a lot. I wish I never hired a tax accountant in the past.
Date published: 2023-03-06
Rated 4 out of 5 by from Good but didn't get reduced rte It is fairly easy to use and take a couple of hours to do. The biggest complaint I have is that I was sent an email and it said I could get 20% off and didn't give me a service code so went through prompts and didn't get the 20% off. Had to call to try and get the 20% off. Should be clearer.
Date published: 2023-03-06
Rated 3 out of 5 by from Turbo Tax was okay It was okay. Understanding the wording can be a little tricky.
Date published: 2023-03-06
Rated 2 out of 5 by from INCORRECT INSTRUCTION System told me to find prior year AGI by using line 1 instead of line 11 from my prior year 1040. This causes my tax return got rejected, this is very bad.
Date published: 2023-03-06
Rated 1 out of 5 by from Turbo tax over charges for someone filing taxes Live Tax person was awful. And turbo is way to expensive. Prices seem to go up higher every year for NO REASON when I'm the one entering all the information. Turbo tax shoud offer discounts on customers that's been filing for a while.
Date published: 2023-03-06
Rated 5 out of 5 by from Easy Easyyyyyyyyyyyyyyyyyyyyyyyyyyyytytytytytytytytytytyty
Date published: 2023-03-06
Rated 4 out of 5 by from Good, but pricey Walks you through step by step with easy to follow instructions. Has expensive pay walls
Date published: 2023-03-06
Rated 5 out of 5 by from Easy to use and very thorough Uses an extremely easy multiple choice layout and gives constructive information and tooltips in many areas to educate you on what you are doing.
Date published: 2023-03-06
Rated 3 out of 5 by from Less for more money Every year more of the useful features like Audit protection get pushed into more expensive tiers with extra features I couldn't care less about, like Identity Theft and live representation. I just want to file taxes and pay a little extra to not have to hire my own lawyer should an IRS audit occurs. I don't want all of the other bells and whistles that add to the price of the return.
Date published: 2023-03-06
Rated 5 out of 5 by from Love Turbo Ta Have used for many years and always got the best results
Date published: 2023-03-06
All TurboTax® Offerings Reviews - Page 7407