TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy Application to use. Thanks! Did not engage with any this year but have had good success in prior years when I needed to speak to someone live.
Date published: 2023-03-06
Rated 4 out of 5 by from The program is OK, the pricing model SUCKS! I've been using Turbo tax for years and years. It works and is accurate. It allows for amendments, which is good. My major complaint is the prices they charge directly are always higher than I can get it at a retail store. It's crazy. I learned my lesson a couple years ago and will never buy direct from them again.
Date published: 2023-03-06
Rated 4 out of 5 by from TurboTax Home and Business 2022 TurboTax is an excellent tax tool with all of the support provided by Intuit. Where Intuit has an issue is with e-File. I have been unable to e-File without being forced to contact a representative of Intuit for help for the last 4 or 5 years. For example, I was on the phone with a desktop representative for an hour just trying to e-File. That is unacceptable. I have used TurboTax since 1998.
Date published: 2023-03-06
Rated 5 out of 5 by from Turbo Tax is great! Loved the whole experience. Bernard did a great job.
Date published: 2023-03-06
Rated 5 out of 5 by from Making a daunting task look easy Cleveland and Miriam were awesome. Professional and capable when faced with a daunting return. They made my day, and YEAR.
Date published: 2023-03-06
Rated 5 out of 5 by from excellent I'm back to try it, easier than before, and very helpful.
Date published: 2023-03-06
Rated 1 out of 5 by from Rip off They charged me for premium because I get subsidized insurance. Makes so much sense, lets charge extra to the people who are already financially struggling.
Date published: 2023-03-06
Rated 5 out of 5 by from Quick! I finished my state and federal taxes in less than 90 minutes.
Date published: 2023-03-06
Rated 1 out of 5 by from costs too much Your program is too expensive to use. I will not be using it again in the future, Shame on you
Date published: 2023-03-06
Rated 1 out of 5 by from Filing should be free All filing for government taxes should be free. Turbo tax makes me pay for things that I should never have to pay for.
Date published: 2023-03-06
All TurboTax® Offerings Reviews - Page 7404
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Application to use. Thanks! Did not engage with any this year but have had good success in prior years when I needed to speak to someone live.
Date published: 2023-03-06
Rated 4 out of 5 by from The program is OK, the pricing model SUCKS! I've been using Turbo tax for years and years. It works and is accurate. It allows for amendments, which is good. My major complaint is the prices they charge directly are always higher than I can get it at a retail store. It's crazy. I learned my lesson a couple years ago and will never buy direct from them again.
Date published: 2023-03-06
Rated 4 out of 5 by from TurboTax Home and Business 2022 TurboTax is an excellent tax tool with all of the support provided by Intuit. Where Intuit has an issue is with e-File. I have been unable to e-File without being forced to contact a representative of Intuit for help for the last 4 or 5 years. For example, I was on the phone with a desktop representative for an hour just trying to e-File. That is unacceptable. I have used TurboTax since 1998.
Date published: 2023-03-06
Rated 5 out of 5 by from Turbo Tax is great! Loved the whole experience. Bernard did a great job.
Date published: 2023-03-06
Rated 5 out of 5 by from Making a daunting task look easy Cleveland and Miriam were awesome. Professional and capable when faced with a daunting return. They made my day, and YEAR.
Date published: 2023-03-06
Rated 5 out of 5 by from excellent I'm back to try it, easier than before, and very helpful.
Date published: 2023-03-06
Rated 1 out of 5 by from Rip off They charged me for premium because I get subsidized insurance. Makes so much sense, lets charge extra to the people who are already financially struggling.
Date published: 2023-03-06
Rated 5 out of 5 by from Quick! I finished my state and federal taxes in less than 90 minutes.
Date published: 2023-03-06
Rated 1 out of 5 by from costs too much Your program is too expensive to use. I will not be using it again in the future, Shame on you
Date published: 2023-03-06
Rated 1 out of 5 by from Filing should be free All filing for government taxes should be free. Turbo tax makes me pay for things that I should never have to pay for.
Date published: 2023-03-06
All TurboTax® Offerings Reviews - Page 7404