TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very easy to use Common language is used to help navigate the correct options.
Date published: 2022-10-17
Rated 4 out of 5 by from Almost perfect I have used Turbo Tax for over 10 years. Love it. However, this year I noticed a problem because of form 7203 the US just added. Had to look for it and then Turbo only printed one of the two that I had.
Date published: 2022-10-17
Rated 5 out of 5 by from How were taxes done before Turbo Tax Taxes are the most nerve racking thing every. Thank goodness for the jTurbo Tax Team. Your people are the best!
Date published: 2022-10-17
Rated 4 out of 5 by from TurboTax is great! I have used TurboTax for a long time. I filed an extension and my completed return for 2021 this year. TurboTax does a great job of guiding my through the various questions that need to be answered. If I don't understand, or I need an explanation, it will give me more information. The program is very thorough.
Date published: 2022-10-17
Rated 5 out of 5 by from Great Experience! Great experience. Very knowledgeable staff - also very pleasant to speak with.
Date published: 2022-10-17
Rated 1 out of 5 by from Turbo Tax charging for State e-Filing I have already paid an arm and a leg for Turbo Tax CD, which says free e-Filing for Federal and one state. At the end it charged me $25 for the state eFile. My 1040 is very simple. What a rifp-off for not being up front about the state eFile charges.
Date published: 2022-10-17
Rated 4 out of 5 by from Very good service. Intuitive product. I suppose I should have purchased the Self Employment version, as I did have some questions in that area of interest. Still, I expected that while the Self Employment version would simplify the process -I thought I could manually get through the process by asking specific Self-Employment questions. No so. Confirmed by online feedback. That said, I still love the product.
Date published: 2022-10-17
Rated 5 out of 5 by from TurboTax gave me peace of mind! My download version of TurboTax was so much easier to use than the online version I started 1st. It seemed more straight forward and detailed in the questions and examples.
Date published: 2022-10-17
Rated 5 out of 5 by from TurboTax is a great product! Wonderful product, will use again in the future...
Date published: 2022-10-17
Rated 5 out of 5 by from Pleasantly Surprised and Stress Relieved I've used Turbo Tax for years and always dread the revisions - I'm a creature of habit and like to know what I'm facing. This year - or maybe it is just me - it seems we have great instruction and ease of use compared to some years in the past, although Turbo Tax is always my preferred tax software.
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 75
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy to use Common language is used to help navigate the correct options.
Date published: 2022-10-17
Rated 4 out of 5 by from Almost perfect I have used Turbo Tax for over 10 years. Love it. However, this year I noticed a problem because of form 7203 the US just added. Had to look for it and then Turbo only printed one of the two that I had.
Date published: 2022-10-17
Rated 5 out of 5 by from How were taxes done before Turbo Tax Taxes are the most nerve racking thing every. Thank goodness for the jTurbo Tax Team. Your people are the best!
Date published: 2022-10-17
Rated 4 out of 5 by from TurboTax is great! I have used TurboTax for a long time. I filed an extension and my completed return for 2021 this year. TurboTax does a great job of guiding my through the various questions that need to be answered. If I don't understand, or I need an explanation, it will give me more information. The program is very thorough.
Date published: 2022-10-17
Rated 5 out of 5 by from Great Experience! Great experience. Very knowledgeable staff - also very pleasant to speak with.
Date published: 2022-10-17
Rated 1 out of 5 by from Turbo Tax charging for State e-Filing I have already paid an arm and a leg for Turbo Tax CD, which says free e-Filing for Federal and one state. At the end it charged me $25 for the state eFile. My 1040 is very simple. What a rifp-off for not being up front about the state eFile charges.
Date published: 2022-10-17
Rated 4 out of 5 by from Very good service. Intuitive product. I suppose I should have purchased the Self Employment version, as I did have some questions in that area of interest. Still, I expected that while the Self Employment version would simplify the process -I thought I could manually get through the process by asking specific Self-Employment questions. No so. Confirmed by online feedback. That said, I still love the product.
Date published: 2022-10-17
Rated 5 out of 5 by from TurboTax gave me peace of mind! My download version of TurboTax was so much easier to use than the online version I started 1st. It seemed more straight forward and detailed in the questions and examples.
Date published: 2022-10-17
Rated 5 out of 5 by from TurboTax is a great product! Wonderful product, will use again in the future...
Date published: 2022-10-17
Rated 5 out of 5 by from Pleasantly Surprised and Stress Relieved I've used Turbo Tax for years and always dread the revisions - I'm a creature of habit and like to know what I'm facing. This year - or maybe it is just me - it seems we have great instruction and ease of use compared to some years in the past, although Turbo Tax is always my preferred tax software.
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 75