TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from TT user interface great, but always efiling issues I have been using TT for over 15 years. It is smooth and intuitive for inputting tax info. But in the past few years TT has shown many crucial efiling issues that requires undue stress and hours of online and customer service support. So far have resolved and able to efile, yet TT needs to avoid these efiling issues or I will need to use a different software.
Date published: 2022-10-16
Rated 4 out of 5 by from Very easy platform Very easy, especially going back to review forms and correct initial data when error was indentified
Date published: 2022-10-16
Rated 5 out of 5 by from Easy to use I was done in about 2 hours and it guided me properly through the landmines.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax saves a lot of time great product that assist with capturing all information needed to file returns
Date published: 2022-10-16
Rated 5 out of 5 by from So easy I appreciate the user friendly program and how the program brings in information from prior years.
Date published: 2022-10-16
Rated 1 out of 5 by from Turbo tax is now the worst Have to refill information over and over and over and over Just a terrible experience
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax is awesome Super easy and stress free! My assistant Deb and expert Elizabeth were both wonderful to work with. It nice to work with real people.
Date published: 2022-10-16
Rated 4 out of 5 by from Great program Easy to use, step by step. Little tedious to tell how I fell about the process.
Date published: 2022-10-16
Rated 3 out of 5 by from looking for alternative Need a less expensive edition to use when all you need is a Trust return and not all the business related return info.
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax is a god send! Can't thank TT enough! I have a bumpy return (self-employed, have rental property, etc) and any question I had a live person (knowledgeable, friendly) call within 5 minutes to help me out. Can't praise them enough!
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 7398
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TT user interface great, but always efiling issues I have been using TT for over 15 years. It is smooth and intuitive for inputting tax info. But in the past few years TT has shown many crucial efiling issues that requires undue stress and hours of online and customer service support. So far have resolved and able to efile, yet TT needs to avoid these efiling issues or I will need to use a different software.
Date published: 2022-10-16
Rated 4 out of 5 by from Very easy platform Very easy, especially going back to review forms and correct initial data when error was indentified
Date published: 2022-10-16
Rated 5 out of 5 by from Easy to use I was done in about 2 hours and it guided me properly through the landmines.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax saves a lot of time great product that assist with capturing all information needed to file returns
Date published: 2022-10-16
Rated 5 out of 5 by from So easy I appreciate the user friendly program and how the program brings in information from prior years.
Date published: 2022-10-16
Rated 1 out of 5 by from Turbo tax is now the worst Have to refill information over and over and over and over Just a terrible experience
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax is awesome Super easy and stress free! My assistant Deb and expert Elizabeth were both wonderful to work with. It nice to work with real people.
Date published: 2022-10-16
Rated 4 out of 5 by from Great program Easy to use, step by step. Little tedious to tell how I fell about the process.
Date published: 2022-10-16
Rated 3 out of 5 by from looking for alternative Need a less expensive edition to use when all you need is a Trust return and not all the business related return info.
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax is a god send! Can't thank TT enough! I have a bumpy return (self-employed, have rental property, etc) and any question I had a live person (knowledgeable, friendly) call within 5 minutes to help me out. Can't praise them enough!
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 7398