TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Fenny27 from
Great experience
I had some frustration but I always do when filing any kind of paperwork. Overall easy to use and quick.
Date published: 2022-02-24
Rated 5 out of 5 by
SamC14 from
Super Easy every year!
So simple to use as long as you have your W-2. Definitely recommend.
Date published: 2022-02-24
Rated 4 out of 5 by
DUTIGIRL68 from
TURBO TAX 2021
It was ok. I had to start over once and then it worked out much better than the first time cause it was asking me questions that didn't apply to me or my husband
Date published: 2022-02-24
Rated 5 out of 5 by
GeoIII from
2021 Tax Filing
Overall. it was again an excellent experience using Turbo Tax. In one case, we had to phone Turbo Tax to resolve the issue. We had a great response and issue was resolved.
Date published: 2022-02-24
Rated 4 out of 5 by
OLat from
helpful
best app for tax filing,smooth,clear and straghtforward
Date published: 2022-02-24
Rated 5 out of 5 by
JayB44 from
I have been using it most of my adult life
Great service. Easy to follow and understand. Help if I need it. Great tool for taxes.
Date published: 2022-02-24
Rated 5 out of 5 by
Rancher Lady from
Great instructions and sooo easy to use
Turbo Tax thinks of everything....any question I might have is answered . Instructions are simple and easy to follow.
Date published: 2022-02-24
Rated 5 out of 5 by
blundererer from
so good
very good experience with helpful staff would recommend to friends
Date published: 2022-02-24
Rated 2 out of 5 by
2characterswastooshort from
Poor customer service
Filing had a couple frustrating sections, and attempting to use the live service led to getting put on hold, being immediately disconnected, and then there was no attempt to reconnect. When I tried to use turbo tax last year to file my return, it took customer support days to fix my issue. In the end it worked, but very much so not worth the money.
Date published: 2022-02-24
Rated 5 out of 5 by
JordieAnne from
Super Easy and Quick
This was the first official year for me to file my taxes and I was super nervous, but this program is so simple and easy to use. LOVED IT!
All TurboTax® Offerings Reviews - Page 7395
Date published: 2022-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Fenny27 from
Great experience
I had some frustration but I always do when filing any kind of paperwork. Overall easy to use and quick.
Date published: 2022-02-24
Rated 5 out of 5 by
SamC14 from
Super Easy every year!
So simple to use as long as you have your W-2. Definitely recommend.
Date published: 2022-02-24
Rated 4 out of 5 by
DUTIGIRL68 from
TURBO TAX 2021
It was ok. I had to start over once and then it worked out much better than the first time cause it was asking me questions that didn't apply to me or my husband
Date published: 2022-02-24
Rated 5 out of 5 by
GeoIII from
2021 Tax Filing
Overall. it was again an excellent experience using Turbo Tax. In one case, we had to phone Turbo Tax to resolve the issue. We had a great response and issue was resolved.
Date published: 2022-02-24
Rated 4 out of 5 by
OLat from
helpful
best app for tax filing,smooth,clear and straghtforward
Date published: 2022-02-24
Rated 5 out of 5 by
JayB44 from
I have been using it most of my adult life
Great service. Easy to follow and understand. Help if I need it. Great tool for taxes.
Date published: 2022-02-24
Rated 5 out of 5 by
Rancher Lady from
Great instructions and sooo easy to use
Turbo Tax thinks of everything....any question I might have is answered . Instructions are simple and easy to follow.
Date published: 2022-02-24
Rated 5 out of 5 by
blundererer from
so good
very good experience with helpful staff would recommend to friends
Date published: 2022-02-24
Rated 2 out of 5 by
2characterswastooshort from
Poor customer service
Filing had a couple frustrating sections, and attempting to use the live service led to getting put on hold, being immediately disconnected, and then there was no attempt to reconnect. When I tried to use turbo tax last year to file my return, it took customer support days to fix my issue. In the end it worked, but very much so not worth the money.
Date published: 2022-02-24
Rated 5 out of 5 by
JordieAnne from
Super Easy and Quick
This was the first official year for me to file my taxes and I was super nervous, but this program is so simple and easy to use. LOVED IT!
All TurboTax® Offerings Reviews - Page 7395
Date published: 2022-02-24