TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service for Easy Filer I've used TT for several years and it never disappoints.
Date published: 2023-03-09
Rated 3 out of 5 by from I wish Turbo Tax understood option writing. I am currently trying to download my info to no avail, also you need help to cover writing calls. Every year you system does not know how to handle covered call writing. I probally will go to another service next year if this problem is fixed.
Date published: 2023-03-09
Rated 2 out of 5 by from offered 20 percent off and NO Disappointed that I received 4 emails offering me 20 percent off if I filed now and I ended up paying full price..Just dont offer then.
Date published: 2023-03-09
Rated 4 out of 5 by from TurboTax is a reliable way to do my taxes. I have been using TurboTax for many years. I find the software reliable and mostly easy to use, though there are some sections which are not always clear and self-evident for those of us not savvy about the U.S. tax code. However, I have been able to find the information I need if I hunt around a bit.
Date published: 2023-03-09
Rated 5 out of 5 by from Alan With TurboTax Is AMAZING!!!!! Alan really took the stress of filing away and explained everything in a way I could understand. He was kind and patient, and I will definitely be back next year when tax time is upon us. The process was easy and simple and the process finished much quicker than last year. All in all, a stellar experience, AMAZING representatives, and easy process. Thank you, TurboTax!!!
Date published: 2023-03-09
Rated 5 out of 5 by from TurboTax is Amazing!!! TurboTax is Alaskans so incredibly helpful of the breakdown process
Date published: 2023-03-09
Rated 5 out of 5 by from Have always loved TT I had always used Turbo Tax but In 2021 I had a complicated return and used Turbo Tax but got cold feet and went to a CPA instead. The numbers came out the same. I will always trust Turbo Tax from now on.
Date published: 2023-03-09
Rated 2 out of 5 by from Not Happy This Year I was not happy after completing my return to find out that I needed to upgrade from Turbo Tax Deluxe to Premium. Reason given - sold stock, bonds or mutual funds. There were 2 partial shares of a stock that made $1. For that I was charged $185.88 versus around $60.
Date published: 2023-03-09
Rated 5 out of 5 by from easy to use Great program to use needed no assistance. Makes filing easy
Date published: 2023-03-09
Rated 5 out of 5 by from Got my questions answered promptly Definitely easy to use and live assistance is a plus.
Date published: 2023-03-09
All TurboTax® Offerings Reviews - Page 7395
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service for Easy Filer I've used TT for several years and it never disappoints.
Date published: 2023-03-09
Rated 3 out of 5 by from I wish Turbo Tax understood option writing. I am currently trying to download my info to no avail, also you need help to cover writing calls. Every year you system does not know how to handle covered call writing. I probally will go to another service next year if this problem is fixed.
Date published: 2023-03-09
Rated 2 out of 5 by from offered 20 percent off and NO Disappointed that I received 4 emails offering me 20 percent off if I filed now and I ended up paying full price..Just dont offer then.
Date published: 2023-03-09
Rated 4 out of 5 by from TurboTax is a reliable way to do my taxes. I have been using TurboTax for many years. I find the software reliable and mostly easy to use, though there are some sections which are not always clear and self-evident for those of us not savvy about the U.S. tax code. However, I have been able to find the information I need if I hunt around a bit.
Date published: 2023-03-09
Rated 5 out of 5 by from Alan With TurboTax Is AMAZING!!!!! Alan really took the stress of filing away and explained everything in a way I could understand. He was kind and patient, and I will definitely be back next year when tax time is upon us. The process was easy and simple and the process finished much quicker than last year. All in all, a stellar experience, AMAZING representatives, and easy process. Thank you, TurboTax!!!
Date published: 2023-03-09
Rated 5 out of 5 by from TurboTax is Amazing!!! TurboTax is Alaskans so incredibly helpful of the breakdown process
Date published: 2023-03-09
Rated 5 out of 5 by from Have always loved TT I had always used Turbo Tax but In 2021 I had a complicated return and used Turbo Tax but got cold feet and went to a CPA instead. The numbers came out the same. I will always trust Turbo Tax from now on.
Date published: 2023-03-09
Rated 2 out of 5 by from Not Happy This Year I was not happy after completing my return to find out that I needed to upgrade from Turbo Tax Deluxe to Premium. Reason given - sold stock, bonds or mutual funds. There were 2 partial shares of a stock that made $1. For that I was charged $185.88 versus around $60.
Date published: 2023-03-09
Rated 5 out of 5 by from easy to use Great program to use needed no assistance. Makes filing easy
Date published: 2023-03-09
Rated 5 out of 5 by from Got my questions answered promptly Definitely easy to use and live assistance is a plus.
Date published: 2023-03-09
All TurboTax® Offerings Reviews - Page 7395