TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from not user friendly We needed to borrow a friend's an old computer to run windows 10, didn't know that prior to purchasing. It was a nightmare, not user friendly. If you really want to help small businesses, you should have online video calls with someone who can do it for you.
Date published: 2023-03-10
Rated 2 out of 5 by from Good tool for Federal but State tax is quirky My MO state tax refund kept coming up with amount greater than my wages even though my usual state refund is less than $100. I had to start over so many times and decided to just file my federal tax and probably mail my state tax form instead of using this app.
Date published: 2023-03-10
Rated 5 out of 5 by from Easy Peasy Super easy to navigate. Straight forward and no complex verbiage.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo Tax excellent very easy, recommend it every year! very easy to use, answers any question and there to help with any issues!
Date published: 2023-03-10
Rated 3 out of 5 by from Didn't get military free discount as advertised. The ease of processing was good and it was easy to use. The product was advertised as free filing for military and I didn't select any additional services though was still charged for the filing. The full fee.
Date published: 2023-03-10
Rated 1 out of 5 by from Why on earth did I have to pay twice? I bought turbotax premiere at a store. Then I had to pay again when I file? That was a hidden fee that I did not know. I basically paid twice the sticker price. Getting worse every year.
Date published: 2023-03-10
Rated 3 out of 5 by from Not so great. I have used Turbo Tax for as long as I can remember. This new version was OK, but the changes made things more difficult. I had to seek an answer to "Where do you account for Cost of Goods Sold?" for business inventory and I could not exam an of the "forms" until I was at the point of filing the return. It seems to have worked OK, but why change it?
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo tax live was exactly what I was looking for. I was asking people hey I got alot going on with taxes this year do you got a guy. They also like yea I know a guy but they do sketchy stuff. I got fustrated and said let me try turbo tax live. I'm glad I did. Great return and the peace of mine my taxes are done right so worth it.
Date published: 2023-03-10
Rated 5 out of 5 by from TURBOTAX WAS GREAT AND EASY SUPER EASY TO ENTER ALL NECESSARY INFO! WILL BE USING FROM NOW ON
Date published: 2023-03-10
Rated 5 out of 5 by from Tawana Tawana was very Helpful! Thanks a lot. Appreciate her patience and all the help.
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 7394
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from not user friendly We needed to borrow a friend's an old computer to run windows 10, didn't know that prior to purchasing. It was a nightmare, not user friendly. If you really want to help small businesses, you should have online video calls with someone who can do it for you.
Date published: 2023-03-10
Rated 2 out of 5 by from Good tool for Federal but State tax is quirky My MO state tax refund kept coming up with amount greater than my wages even though my usual state refund is less than $100. I had to start over so many times and decided to just file my federal tax and probably mail my state tax form instead of using this app.
Date published: 2023-03-10
Rated 5 out of 5 by from Easy Peasy Super easy to navigate. Straight forward and no complex verbiage.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo Tax excellent very easy, recommend it every year! very easy to use, answers any question and there to help with any issues!
Date published: 2023-03-10
Rated 3 out of 5 by from Didn't get military free discount as advertised. The ease of processing was good and it was easy to use. The product was advertised as free filing for military and I didn't select any additional services though was still charged for the filing. The full fee.
Date published: 2023-03-10
Rated 1 out of 5 by from Why on earth did I have to pay twice? I bought turbotax premiere at a store. Then I had to pay again when I file? That was a hidden fee that I did not know. I basically paid twice the sticker price. Getting worse every year.
Date published: 2023-03-10
Rated 3 out of 5 by from Not so great. I have used Turbo Tax for as long as I can remember. This new version was OK, but the changes made things more difficult. I had to seek an answer to "Where do you account for Cost of Goods Sold?" for business inventory and I could not exam an of the "forms" until I was at the point of filing the return. It seems to have worked OK, but why change it?
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo tax live was exactly what I was looking for. I was asking people hey I got alot going on with taxes this year do you got a guy. They also like yea I know a guy but they do sketchy stuff. I got fustrated and said let me try turbo tax live. I'm glad I did. Great return and the peace of mine my taxes are done right so worth it.
Date published: 2023-03-10
Rated 5 out of 5 by from TURBOTAX WAS GREAT AND EASY SUPER EASY TO ENTER ALL NECESSARY INFO! WILL BE USING FROM NOW ON
Date published: 2023-03-10
Rated 5 out of 5 by from Tawana Tawana was very Helpful! Thanks a lot. Appreciate her patience and all the help.
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 7394