TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from This was so easy The questions were easy to answer and the explanations made it easy to understand.
Date published: 2021-02-28
Rated 4 out of 5 by from I was charged twice I needed to look at the paper tax files in the middle of the process. The only way I was able to view them was if I paid for the basic 40.00 package. But then when I finished and chose the max package, it charged me the basic 40.00 again and the 50.00 for the max package. I have two charges on my credit card, on for 40.00 and one for 90.00 both on the same day. I want a refund of 40.00 so i'm not being double charged for the same thing.
Date published: 2021-02-28
Rated 5 out of 5 by from EASY TO USE simple fast and easy to use i will definitely be filing this way from now on
Date published: 2021-02-28
Rated 5 out of 5 by from Easy !! If you're a full time student and work one job, TurboTax is so easy and helpful. I've been using it for three years now and it saves all my old information. I love it!
Date published: 2021-02-28
Rated 5 out of 5 by from learning curve but worth it There is complexity to using the system if you have multiple income forms but the staff does their best to help you through the process. Best of all you do it all from the comfort of your home or from the palm of your hand.
Date published: 2021-02-28
Rated 5 out of 5 by from Fast and easy Great experience filing with all the questions I had about furlough pay and unemployment pay.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Great!! Turbo Tax guarantee's the maximum refund and walks you through each step!
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax Deluxe is my favorite one every year I have been using the Turbo Tax for more than 10 years. Every year when I try tax return, the Turbo Tax Deluxe has kept optimized for user friendly.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Never a time consuming event, in the past before Turbo Tax it would take me alomost two days to file. Checking the new tax laws, looking for all the exemptions and credits, calculating, filling out the forms, rechecking my calculations, just too time consuming. Now, it its a breeze and I haven't had any problems with IRS or my State tax office.
Date published: 2021-02-28
Rated 1 out of 5 by from Denies any card with the same billing address Would not accept my cards that have the same billing address as me. Googled the issue and all the "experts" had no help, just said to make sure the billing address in my info and the card used are the same. That was a huge lie. Used a cousins card with a completely different address and it went through. Out of 4 different payment methods only the one with a different billing address worked.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 7382
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from This was so easy The questions were easy to answer and the explanations made it easy to understand.
Date published: 2021-02-28
Rated 4 out of 5 by from I was charged twice I needed to look at the paper tax files in the middle of the process. The only way I was able to view them was if I paid for the basic 40.00 package. But then when I finished and chose the max package, it charged me the basic 40.00 again and the 50.00 for the max package. I have two charges on my credit card, on for 40.00 and one for 90.00 both on the same day. I want a refund of 40.00 so i'm not being double charged for the same thing.
Date published: 2021-02-28
Rated 5 out of 5 by from EASY TO USE simple fast and easy to use i will definitely be filing this way from now on
Date published: 2021-02-28
Rated 5 out of 5 by from Easy !! If you're a full time student and work one job, TurboTax is so easy and helpful. I've been using it for three years now and it saves all my old information. I love it!
Date published: 2021-02-28
Rated 5 out of 5 by from learning curve but worth it There is complexity to using the system if you have multiple income forms but the staff does their best to help you through the process. Best of all you do it all from the comfort of your home or from the palm of your hand.
Date published: 2021-02-28
Rated 5 out of 5 by from Fast and easy Great experience filing with all the questions I had about furlough pay and unemployment pay.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Great!! Turbo Tax guarantee's the maximum refund and walks you through each step!
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax Deluxe is my favorite one every year I have been using the Turbo Tax for more than 10 years. Every year when I try tax return, the Turbo Tax Deluxe has kept optimized for user friendly.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Never a time consuming event, in the past before Turbo Tax it would take me alomost two days to file. Checking the new tax laws, looking for all the exemptions and credits, calculating, filling out the forms, rechecking my calculations, just too time consuming. Now, it its a breeze and I haven't had any problems with IRS or my State tax office.
Date published: 2021-02-28
Rated 1 out of 5 by from Denies any card with the same billing address Would not accept my cards that have the same billing address as me. Googled the issue and all the "experts" had no help, just said to make sure the billing address in my info and the card used are the same. That was a huge lie. Used a cousins card with a completely different address and it went through. Out of 4 different payment methods only the one with a different billing address worked.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 7382