TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Turbo Tax has made more difficult to understand. I use to like to use Turbo tax now they nickel and dime you. Filing federal and state tax via e-file used to be included in the program and now you're charged for it. It's annoying.
Date published: 2021-04-08
Rated 2 out of 5 by from It's fine, but I feel kind of robbed Took way too much effort to find specific information regarding unemployment. I also don't like having to pay $40 to use my federal return money to pay my fees....
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo tax is Great Very helpful people and fast service online. They helped me with various errors and even got me to e-file instead of snail mailing my taxes. turbo tax onlin eis the way to go.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is Excellent Turbo Tax answered all my questions and provided complete details
Date published: 2021-04-08
Rated 4 out of 5 by from 2020 Turbotax Review App crashed several times. Some instructions were difficult to follow, but I finally got them OK. I have used TurboTax for over 15 years. Too bad I have to update my MAC OS for next year!
Date published: 2021-04-08
Rated 5 out of 5 by from So easy! This took me about an hour total and I am an amateur.
Date published: 2021-04-08
Rated 5 out of 5 by from Would recommend TurboTax Very easy workflow, very intuitive, easy for the average person to fill out their taxes themselves. Their tiers of support are also very helpful and you can consult a tax expert in realtime if you have any questions.
Date published: 2021-04-08
Rated 2 out of 5 by from downhill lately, very confusing and extremely hard login requirements. over complicated.
Date published: 2021-04-08
Rated 5 out of 5 by from Another Year with Turbo Tax I always find using Turbo Tax pretty easy and straight forward, and in previous year have used the online support for any questions I might have. This year I needed to live chat with one of my questions, and had one of Turbo Taxes experts tidy up my preparations remotely, which made things easy and straightforward, with help and assistance being immediate and professional.
Date published: 2021-04-08
Rated 5 out of 5 by from Very easy process. Using Turbo Tax is easy and when there are questions the sidebars are very helpful. Also live help can be requested if needed. I feel confident my taxes have been completed correctly using this product.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 739
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo Tax has made more difficult to understand. I use to like to use Turbo tax now they nickel and dime you. Filing federal and state tax via e-file used to be included in the program and now you're charged for it. It's annoying.
Date published: 2021-04-08
Rated 2 out of 5 by from It's fine, but I feel kind of robbed Took way too much effort to find specific information regarding unemployment. I also don't like having to pay $40 to use my federal return money to pay my fees....
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo tax is Great Very helpful people and fast service online. They helped me with various errors and even got me to e-file instead of snail mailing my taxes. turbo tax onlin eis the way to go.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is Excellent Turbo Tax answered all my questions and provided complete details
Date published: 2021-04-08
Rated 4 out of 5 by from 2020 Turbotax Review App crashed several times. Some instructions were difficult to follow, but I finally got them OK. I have used TurboTax for over 15 years. Too bad I have to update my MAC OS for next year!
Date published: 2021-04-08
Rated 5 out of 5 by from So easy! This took me about an hour total and I am an amateur.
Date published: 2021-04-08
Rated 5 out of 5 by from Would recommend TurboTax Very easy workflow, very intuitive, easy for the average person to fill out their taxes themselves. Their tiers of support are also very helpful and you can consult a tax expert in realtime if you have any questions.
Date published: 2021-04-08
Rated 2 out of 5 by from downhill lately, very confusing and extremely hard login requirements. over complicated.
Date published: 2021-04-08
Rated 5 out of 5 by from Another Year with Turbo Tax I always find using Turbo Tax pretty easy and straight forward, and in previous year have used the online support for any questions I might have. This year I needed to live chat with one of my questions, and had one of Turbo Taxes experts tidy up my preparations remotely, which made things easy and straightforward, with help and assistance being immediate and professional.
Date published: 2021-04-08
Rated 5 out of 5 by from Very easy process. Using Turbo Tax is easy and when there are questions the sidebars are very helpful. Also live help can be requested if needed. I feel confident my taxes have been completed correctly using this product.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 739