TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Chi was great! I had a great experience with my accountant Chi with Turbo Tax. I highly recommend Turbo Tax especially if you have the opportunity to work with Chi!!
Date published: 2022-10-10
Rated 4 out of 5 by from TurboTax has problems for touchscreens There is a continuing problem with activating a detail spreadsheet for itemized deductions with a touchscreen. (Note that I have an essential tremor that complicates the situation.) It is difficult to get the spreadsheet to appear. I have to use the manual cursor and position it in just the right place in order to activate the detail screen.
Date published: 2022-10-10
Rated 5 out of 5 by from Janey was amazing Easy to understand what i needed and was so friendly
Date published: 2022-10-10
Rated 5 out of 5 by from Turbo tax representatives were awesome! Everything I needed to know ten years ago was explained in laymen's terms.
Date published: 2022-10-10
Rated 3 out of 5 by from Turbo tax was quick but Was kind of reparative might be a bug in the app but I submitted my DL 3-4 times
Date published: 2022-10-10
Rated 4 out of 5 by from Overall easy to use Overall the UX was easy to use, however, some parts were confusing in that the information requested to input did not match the language in the documents (e.g. K-1 or K-3).
Date published: 2022-10-10
Rated 5 out of 5 by from Turbo Tax Live Full Service Great option to have when you get stuck with your taxes! Amber was very helpful and made the process extremely comfortable and easy!
Date published: 2022-10-10
Rated 5 out of 5 by from Bhaskar's Review of Turbo Tax service for 2022 Great Service. Brian was very knowledgeable and helpful.
Date published: 2022-10-10
Rated 5 out of 5 by from Superior Superior in every way. Great product and service and
Date published: 2022-10-10
Rated 1 out of 5 by from Turbo Tax Stinks Very hard to complete tax forms, and ESPECIALLY EXTREMELY DIFFICULT to file tax returns.
Date published: 2022-10-10
All TurboTax® Offerings Reviews - Page 7379
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Chi was great! I had a great experience with my accountant Chi with Turbo Tax. I highly recommend Turbo Tax especially if you have the opportunity to work with Chi!!
Date published: 2022-10-10
Rated 4 out of 5 by from TurboTax has problems for touchscreens There is a continuing problem with activating a detail spreadsheet for itemized deductions with a touchscreen. (Note that I have an essential tremor that complicates the situation.) It is difficult to get the spreadsheet to appear. I have to use the manual cursor and position it in just the right place in order to activate the detail screen.
Date published: 2022-10-10
Rated 5 out of 5 by from Janey was amazing Easy to understand what i needed and was so friendly
Date published: 2022-10-10
Rated 5 out of 5 by from Turbo tax representatives were awesome! Everything I needed to know ten years ago was explained in laymen's terms.
Date published: 2022-10-10
Rated 3 out of 5 by from Turbo tax was quick but Was kind of reparative might be a bug in the app but I submitted my DL 3-4 times
Date published: 2022-10-10
Rated 4 out of 5 by from Overall easy to use Overall the UX was easy to use, however, some parts were confusing in that the information requested to input did not match the language in the documents (e.g. K-1 or K-3).
Date published: 2022-10-10
Rated 5 out of 5 by from Turbo Tax Live Full Service Great option to have when you get stuck with your taxes! Amber was very helpful and made the process extremely comfortable and easy!
Date published: 2022-10-10
Rated 5 out of 5 by from Bhaskar's Review of Turbo Tax service for 2022 Great Service. Brian was very knowledgeable and helpful.
Date published: 2022-10-10
Rated 5 out of 5 by from Superior Superior in every way. Great product and service and
Date published: 2022-10-10
Rated 1 out of 5 by from Turbo Tax Stinks Very hard to complete tax forms, and ESPECIALLY EXTREMELY DIFFICULT to file tax returns.
Date published: 2022-10-10
All TurboTax® Offerings Reviews - Page 7379