TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Lisa2002 from
Chi was great!
I had a great experience with my accountant Chi with Turbo Tax. I highly recommend Turbo Tax especially if you have the opportunity to work with Chi!!
Date published: 2022-10-10
Rated 4 out of 5 by
Detail screen activation1 from
TurboTax has problems for touchscreens
There is a continuing problem with activating a detail spreadsheet for itemized deductions with a touchscreen. (Note that I have an essential tremor that complicates the situation.) It is difficult to get the spreadsheet to appear. I have to use the manual cursor and position it in just the right place in order to activate the detail screen.
Date published: 2022-10-10
Rated 5 out of 5 by
AmberRoc from
Janey was amazing
Easy to understand what i needed and was so friendly
Date published: 2022-10-10
Rated 5 out of 5 by
Sensei 2 from
Turbo tax representatives were awesome!
Everything I needed to know ten years ago was explained in laymen's terms.
Date published: 2022-10-10
Rated 3 out of 5 by
Chrisdudethatguy1 from
Turbo tax was quick but
Was kind of reparative might be a bug in the app but I submitted my DL 3-4 times
Date published: 2022-10-10
Rated 4 out of 5 by
Turbo555Tax555 from
Overall easy to use
Overall the UX was easy to use, however, some parts were confusing in that the information requested to input did not match the language in the documents (e.g. K-1 or K-3).
Date published: 2022-10-10
Rated 5 out of 5 by
AmyL78 from
Turbo Tax Live Full Service
Great option to have when you get stuck with your taxes! Amber was very helpful and made the process extremely comfortable and easy!
Date published: 2022-10-10
Rated 5 out of 5 by
BSaripella from
Bhaskar's Review of Turbo Tax service for 2022
Great Service. Brian was very knowledgeable and helpful.
Date published: 2022-10-10
Rated 5 out of 5 by
Fmslegeski from
Superior
Superior in every way. Great product and service and
Date published: 2022-10-10
Rated 1 out of 5 by
ProductStinks from
Turbo Tax Stinks
Very hard to complete tax forms, and ESPECIALLY EXTREMELY DIFFICULT to file tax returns.
All TurboTax® Offerings Reviews - Page 7379
Date published: 2022-10-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Lisa2002 from
Chi was great!
I had a great experience with my accountant Chi with Turbo Tax. I highly recommend Turbo Tax especially if you have the opportunity to work with Chi!!
Date published: 2022-10-10
Rated 4 out of 5 by
Detail screen activation1 from
TurboTax has problems for touchscreens
There is a continuing problem with activating a detail spreadsheet for itemized deductions with a touchscreen. (Note that I have an essential tremor that complicates the situation.) It is difficult to get the spreadsheet to appear. I have to use the manual cursor and position it in just the right place in order to activate the detail screen.
Date published: 2022-10-10
Rated 5 out of 5 by
AmberRoc from
Janey was amazing
Easy to understand what i needed and was so friendly
Date published: 2022-10-10
Rated 5 out of 5 by
Sensei 2 from
Turbo tax representatives were awesome!
Everything I needed to know ten years ago was explained in laymen's terms.
Date published: 2022-10-10
Rated 3 out of 5 by
Chrisdudethatguy1 from
Turbo tax was quick but
Was kind of reparative might be a bug in the app but I submitted my DL 3-4 times
Date published: 2022-10-10
Rated 4 out of 5 by
Turbo555Tax555 from
Overall easy to use
Overall the UX was easy to use, however, some parts were confusing in that the information requested to input did not match the language in the documents (e.g. K-1 or K-3).
Date published: 2022-10-10
Rated 5 out of 5 by
AmyL78 from
Turbo Tax Live Full Service
Great option to have when you get stuck with your taxes! Amber was very helpful and made the process extremely comfortable and easy!
Date published: 2022-10-10
Rated 5 out of 5 by
BSaripella from
Bhaskar's Review of Turbo Tax service for 2022
Great Service. Brian was very knowledgeable and helpful.
Date published: 2022-10-10
Rated 5 out of 5 by
Fmslegeski from
Superior
Superior in every way. Great product and service and
Date published: 2022-10-10
Rated 1 out of 5 by
ProductStinks from
Turbo Tax Stinks
Very hard to complete tax forms, and ESPECIALLY EXTREMELY DIFFICULT to file tax returns.
All TurboTax® Offerings Reviews - Page 7379
Date published: 2022-10-10