TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo is great!! I keep coming back year after year. People are friendly and supportive. Always positive in respond and resolving issues. See you next year.
Date published: 2023-03-06
Rated 5 out of 5 by from Turbo Tax is super super nice friendly customer support! Very patiently
Date published: 2023-03-06
Rated 5 out of 5 by from Full Service is awesome. Super Fast I was thinking to have this completed in a week or so. After calling on a sunday; I was connected immediately to an agent who spent about 3 hours with me right ther and today is monday and we just filed it. It was a complex case and am glad that everything was taken care of.
Date published: 2023-03-06
Rated 5 out of 5 by from turbotax is okay my live expert was excellent and very patient and helpful.
Date published: 2023-03-06
Rated 5 out of 5 by from Turbotax is remarkably easy to follow Turbotax is remarkably easy to follow. But it helps to have all your data ready and right in front of you.
Date published: 2023-03-06
Rated 5 out of 5 by from greet way to get it done It was so easy and fast. Just go through the prompts and keep going
Date published: 2023-03-06
Rated 5 out of 5 by from Turbo Tax is the only way to go!! Did myself manually myself, easy peasy. I have used Turbo Tax on line since the very beginning. Improves every year and find is always user friendly.
Date published: 2023-03-06
Rated 4 out of 5 by from Easy to file The program assisted me in doing my return. Can do it on my own
Date published: 2023-03-06
Rated 1 out of 5 by from Paid up-front, forced additional charges to file Very unhappy with Turbo Tax this year, nothing but problems after years of flawless simple service. Once problems were resolved, I was charged and additional $105 on top of the $117 I had already paid to file my taxes. Sorry but a 30% discount on additional charges doesn't cut it. Very unhappy and intend to voice my frustration/experience. I have screen shots of all chats fully documenting the issue(s).
Date published: 2023-03-06
Rated 3 out of 5 by from It's good. the free e-file for state never works . i did the down load but at the end it still asked me for my credit card information and wanted me to pay $40 .Years past I just paid out of confusion and frustration ,you really need to fix this problem. People are get ripped off pay twice as I did for many years.
Date published: 2023-03-06
All TurboTax® Offerings Reviews - Page 7371
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo is great!! I keep coming back year after year. People are friendly and supportive. Always positive in respond and resolving issues. See you next year.
Date published: 2023-03-06
Rated 5 out of 5 by from Turbo Tax is super super nice friendly customer support! Very patiently
Date published: 2023-03-06
Rated 5 out of 5 by from Full Service is awesome. Super Fast I was thinking to have this completed in a week or so. After calling on a sunday; I was connected immediately to an agent who spent about 3 hours with me right ther and today is monday and we just filed it. It was a complex case and am glad that everything was taken care of.
Date published: 2023-03-06
Rated 5 out of 5 by from turbotax is okay my live expert was excellent and very patient and helpful.
Date published: 2023-03-06
Rated 5 out of 5 by from Turbotax is remarkably easy to follow Turbotax is remarkably easy to follow. But it helps to have all your data ready and right in front of you.
Date published: 2023-03-06
Rated 5 out of 5 by from greet way to get it done It was so easy and fast. Just go through the prompts and keep going
Date published: 2023-03-06
Rated 5 out of 5 by from Turbo Tax is the only way to go!! Did myself manually myself, easy peasy. I have used Turbo Tax on line since the very beginning. Improves every year and find is always user friendly.
Date published: 2023-03-06
Rated 4 out of 5 by from Easy to file The program assisted me in doing my return. Can do it on my own
Date published: 2023-03-06
Rated 1 out of 5 by from Paid up-front, forced additional charges to file Very unhappy with Turbo Tax this year, nothing but problems after years of flawless simple service. Once problems were resolved, I was charged and additional $105 on top of the $117 I had already paid to file my taxes. Sorry but a 30% discount on additional charges doesn't cut it. Very unhappy and intend to voice my frustration/experience. I have screen shots of all chats fully documenting the issue(s).
Date published: 2023-03-06
Rated 3 out of 5 by from It's good. the free e-file for state never works . i did the down load but at the end it still asked me for my credit card information and wanted me to pay $40 .Years past I just paid out of confusion and frustration ,you really need to fix this problem. People are get ripped off pay twice as I did for many years.
Date published: 2023-03-06
All TurboTax® Offerings Reviews - Page 7371