TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Txgent456 from
Turbo is great!!
I keep coming back year after year. People are friendly and supportive. Always positive in respond and resolving issues. See you next year.
Date published: 2023-03-06
Rated 5 out of 5 by
Janni B from
Turbo Tax is super
super nice friendly customer support! Very patiently
Date published: 2023-03-06
Rated 5 out of 5 by
AshishThapa from
Full Service is awesome. Super Fast
I was thinking to have this completed in a week or so. After calling on a sunday; I was connected immediately to an agent who spent about 3 hours with me right ther and today is monday and we just filed it. It was a complex case and am glad that everything was taken care of.
Date published: 2023-03-06
Rated 5 out of 5 by
Frustrated Raymond Ruthie from
turbotax is okay
my live expert was excellent and very patient and helpful.
Date published: 2023-03-06
Rated 5 out of 5 by
Barbitree from
Turbotax is remarkably easy to follow
Turbotax is remarkably easy to follow. But it helps to have all your data ready and right in front of you.
Date published: 2023-03-06
Rated 5 out of 5 by
Rcline from
greet way to get it done
It was so easy and fast. Just go through the prompts and keep going
Date published: 2023-03-06
Rated 5 out of 5 by
321RubyTues from
Turbo Tax is the only way to go!!
Did myself manually myself, easy peasy. I have used Turbo Tax on line since the very beginning. Improves every year and find is always user friendly.
Date published: 2023-03-06
Rated 4 out of 5 by
MDJack from
Easy to file
The program assisted me in doing my return. Can do it on my own
Date published: 2023-03-06
Rated 1 out of 5 by
Greg 067 from
Paid up-front, forced additional charges to file
Very unhappy with Turbo Tax this year, nothing but problems after years of flawless simple service. Once problems were resolved, I was charged and additional $105 on top of the $117 I had already paid to file my taxes. Sorry but a 30% discount on additional charges doesn't cut it. Very unhappy and intend to voice my frustration/experience. I have screen shots of all chats fully documenting the issue(s).
Date published: 2023-03-06
Rated 3 out of 5 by
kimico44 from
It's good.
the free e-file for state never works . i did the down load but at the end it still asked me for my credit card information and wanted me to pay $40 .Years past I just paid out of confusion and frustration ,you really need to fix this problem. People are get ripped off pay twice as I did for many years.
All TurboTax® Offerings Reviews - Page 7371
Date published: 2023-03-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Txgent456 from
Turbo is great!!
I keep coming back year after year. People are friendly and supportive. Always positive in respond and resolving issues. See you next year.
Date published: 2023-03-06
Rated 5 out of 5 by
Janni B from
Turbo Tax is super
super nice friendly customer support! Very patiently
Date published: 2023-03-06
Rated 5 out of 5 by
AshishThapa from
Full Service is awesome. Super Fast
I was thinking to have this completed in a week or so. After calling on a sunday; I was connected immediately to an agent who spent about 3 hours with me right ther and today is monday and we just filed it. It was a complex case and am glad that everything was taken care of.
Date published: 2023-03-06
Rated 5 out of 5 by
Frustrated Raymond Ruthie from
turbotax is okay
my live expert was excellent and very patient and helpful.
Date published: 2023-03-06
Rated 5 out of 5 by
Barbitree from
Turbotax is remarkably easy to follow
Turbotax is remarkably easy to follow. But it helps to have all your data ready and right in front of you.
Date published: 2023-03-06
Rated 5 out of 5 by
Rcline from
greet way to get it done
It was so easy and fast. Just go through the prompts and keep going
Date published: 2023-03-06
Rated 5 out of 5 by
321RubyTues from
Turbo Tax is the only way to go!!
Did myself manually myself, easy peasy. I have used Turbo Tax on line since the very beginning. Improves every year and find is always user friendly.
Date published: 2023-03-06
Rated 4 out of 5 by
MDJack from
Easy to file
The program assisted me in doing my return. Can do it on my own
Date published: 2023-03-06
Rated 1 out of 5 by
Greg 067 from
Paid up-front, forced additional charges to file
Very unhappy with Turbo Tax this year, nothing but problems after years of flawless simple service. Once problems were resolved, I was charged and additional $105 on top of the $117 I had already paid to file my taxes. Sorry but a 30% discount on additional charges doesn't cut it. Very unhappy and intend to voice my frustration/experience. I have screen shots of all chats fully documenting the issue(s).
Date published: 2023-03-06
Rated 3 out of 5 by
kimico44 from
It's good.
the free e-file for state never works . i did the down load but at the end it still asked me for my credit card information and wanted me to pay $40 .Years past I just paid out of confusion and frustration ,you really need to fix this problem. People are get ripped off pay twice as I did for many years.
All TurboTax® Offerings Reviews - Page 7371
Date published: 2023-03-06