TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo tax is great The overall experience is great. It's a bit pricey to file.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is easy and efficient. I have used Turbo Tax for over a decade now. Can't see any reason to change.
Date published: 2022-04-13
Rated 3 out of 5 by from good job, will use again next year easy to use, will use again next year. recommend to all
Date published: 2022-04-13
Rated 5 out of 5 by from Successful complex return I was skeptical at first because my tax return is quite complicated and TurboTax full service had previously rejected me last year. This year, however, I was assigned a CPA named Linda who was very competent. Since I was worried about the complexity, I prepared a file summarizing all of my income sources and uploaded it ahead of time. This proved to be very helpful, as I was able to walk through all the details with Linda. She, in turn, felt confident she understood my tax situation and we were able to build on this relationship as we went through the process. Overall, I am very happy with the service, and I think TurboTax saved me at least $1.5k in tax prep costs vs. using an outside CPA. I recommend this service to anyone who needs expert help and doesn't want to spend countless hours working on their return.
Date published: 2022-04-13
Rated 5 out of 5 by from Automating Return Reviews are Great! I enjoyed the automatic review of information at each step and at the completion of the return to assure me that my numbers were correct and that there were not issues with my return. I also love the sliding scale that calculates your odds of an audit.
Date published: 2022-04-13
Rated 3 out of 5 by from Some issues with State Had an issue with Minnesota form M1MR. If you check on it, TurboTax will not let you e-file your state taxes. It will also not let you uncheck the box to remove the form. I had to completely delete the state and start it over without then checking the form and I was able to file electronically. Never had this issue in prior years.
Date published: 2022-04-13
Rated 5 out of 5 by from Great Easy to follow instructions with options for online help
Date published: 2022-04-13
Rated 4 out of 5 by from Pretty good tax took Overall I had an easy time filling out all the information. I think sometimes titles and descriptions of sections could contradict or not be clear enough. I do think that the turbotax specialists though are not a good resource if you have questions. They might be good tech support, but for anything remotely related to a tax question, talk to a CPA or EA.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax is awsome turbo tax is an amazing tool and makes taxes quick and easy and is greatly appreciated
Date published: 2022-04-13
Rated 2 out of 5 by from Turbo Tax is Great Turbo Tax experts are very personable and knowledgeable. They made it easy to navigate and understand.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 7369
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is great The overall experience is great. It's a bit pricey to file.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is easy and efficient. I have used Turbo Tax for over a decade now. Can't see any reason to change.
Date published: 2022-04-13
Rated 3 out of 5 by from good job, will use again next year easy to use, will use again next year. recommend to all
Date published: 2022-04-13
Rated 5 out of 5 by from Successful complex return I was skeptical at first because my tax return is quite complicated and TurboTax full service had previously rejected me last year. This year, however, I was assigned a CPA named Linda who was very competent. Since I was worried about the complexity, I prepared a file summarizing all of my income sources and uploaded it ahead of time. This proved to be very helpful, as I was able to walk through all the details with Linda. She, in turn, felt confident she understood my tax situation and we were able to build on this relationship as we went through the process. Overall, I am very happy with the service, and I think TurboTax saved me at least $1.5k in tax prep costs vs. using an outside CPA. I recommend this service to anyone who needs expert help and doesn't want to spend countless hours working on their return.
Date published: 2022-04-13
Rated 5 out of 5 by from Automating Return Reviews are Great! I enjoyed the automatic review of information at each step and at the completion of the return to assure me that my numbers were correct and that there were not issues with my return. I also love the sliding scale that calculates your odds of an audit.
Date published: 2022-04-13
Rated 3 out of 5 by from Some issues with State Had an issue with Minnesota form M1MR. If you check on it, TurboTax will not let you e-file your state taxes. It will also not let you uncheck the box to remove the form. I had to completely delete the state and start it over without then checking the form and I was able to file electronically. Never had this issue in prior years.
Date published: 2022-04-13
Rated 5 out of 5 by from Great Easy to follow instructions with options for online help
Date published: 2022-04-13
Rated 4 out of 5 by from Pretty good tax took Overall I had an easy time filling out all the information. I think sometimes titles and descriptions of sections could contradict or not be clear enough. I do think that the turbotax specialists though are not a good resource if you have questions. They might be good tech support, but for anything remotely related to a tax question, talk to a CPA or EA.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax is awsome turbo tax is an amazing tool and makes taxes quick and easy and is greatly appreciated
Date published: 2022-04-13
Rated 2 out of 5 by from Turbo Tax is Great Turbo Tax experts are very personable and knowledgeable. They made it easy to navigate and understand.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 7369