TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Good service Quick and easy process, thank you for the simplicity of your system
Date published: 2021-03-16
Rated 5 out of 5 by from helpful It was great to let them to file my taxes. thank you
Date published: 2021-03-16
Rated 5 out of 5 by from Very easy and user friendly Loved how it pulled in our trades with Robinhood and walked us through every step.
Date published: 2021-03-16
Rated 3 out of 5 by from Good, but sneaky Every year they charge me more and more when I used to do this because it was free. Why am I paying $110 to do my taxes myself... And on every other screen they're trying to trick you into paying an extra 50$ for tax help like at that point why would I not get my taxes done professionally?
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is the best I am new to doing my own taxes. For years I paid upwards of $500 to get my taxes done. Know I do it my self and I love it.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is Awesome! Really thorough breakdown of the tax language. This was my first time filing and it was pretty easy. Don’t let the daunting process scare you. Just get TurboTax!
Date published: 2021-03-16
Rated 3 out of 5 by from turbo tax is common could not return to turbo tax and e-file state return using the printed instructions or anything else
Date published: 2021-03-16
Rated 5 out of 5 by from awesome job They did a great job on helping me file and not just for me but other family members. They were awesome. Will use again
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax very seamless and great process! The process was excellent! Willie really helped me out and was very descriptive through out the whole process and I am very grateful he took his time and was patient with me through out the process. Definitely filing my taxes with this service next year as well!
Date published: 2021-03-16
Rated 3 out of 5 by from Turbo Tax has a few flaws I was really frustrated on a few items. One when State asked what kind of fund my retirement and tsp was. I had no clue where to find that and took me a few days to find which one to choose by spending much time on internet. Second, I was a little ticked when I found out I had to pay $25 to file my state tax form by efile. I would have gone back to send by mail, but it didn't allow to do one and not the other. If it did, I couldn't find it. And that was after searching for driver's license information and other banking information. I would have wasted all that time for nothing...so, I ended up paying the $25. I thought this would have been included when I purchased the one with state. For the second year in a row, I said I wasn't going to do it through Turbo Tax, but, I did. Don't think I will do it myself next year. If I do, I may try another program.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 7355
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good service Quick and easy process, thank you for the simplicity of your system
Date published: 2021-03-16
Rated 5 out of 5 by from helpful It was great to let them to file my taxes. thank you
Date published: 2021-03-16
Rated 5 out of 5 by from Very easy and user friendly Loved how it pulled in our trades with Robinhood and walked us through every step.
Date published: 2021-03-16
Rated 3 out of 5 by from Good, but sneaky Every year they charge me more and more when I used to do this because it was free. Why am I paying $110 to do my taxes myself... And on every other screen they're trying to trick you into paying an extra 50$ for tax help like at that point why would I not get my taxes done professionally?
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is the best I am new to doing my own taxes. For years I paid upwards of $500 to get my taxes done. Know I do it my self and I love it.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is Awesome! Really thorough breakdown of the tax language. This was my first time filing and it was pretty easy. Don’t let the daunting process scare you. Just get TurboTax!
Date published: 2021-03-16
Rated 3 out of 5 by from turbo tax is common could not return to turbo tax and e-file state return using the printed instructions or anything else
Date published: 2021-03-16
Rated 5 out of 5 by from awesome job They did a great job on helping me file and not just for me but other family members. They were awesome. Will use again
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax very seamless and great process! The process was excellent! Willie really helped me out and was very descriptive through out the whole process and I am very grateful he took his time and was patient with me through out the process. Definitely filing my taxes with this service next year as well!
Date published: 2021-03-16
Rated 3 out of 5 by from Turbo Tax has a few flaws I was really frustrated on a few items. One when State asked what kind of fund my retirement and tsp was. I had no clue where to find that and took me a few days to find which one to choose by spending much time on internet. Second, I was a little ticked when I found out I had to pay $25 to file my state tax form by efile. I would have gone back to send by mail, but it didn't allow to do one and not the other. If it did, I couldn't find it. And that was after searching for driver's license information and other banking information. I would have wasted all that time for nothing...so, I ended up paying the $25. I thought this would have been included when I purchased the one with state. For the second year in a row, I said I wasn't going to do it through Turbo Tax, but, I did. Don't think I will do it myself next year. If I do, I may try another program.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 7355