TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Too Expensive Way too expensive. Need to stop adding things people don't use.
Date published: 2023-03-06
Rated 2 out of 5 by from Turbo Tax Bus Not for Partners I was disappointed to find out that Turbo Tax Business cannot generator state partnership returns for California. You either need to do CA State returns by hand or find another software supplier.
Date published: 2023-03-06
Rated 5 out of 5 by from Turbo Tax is amazing! I have no complaints and am grateful that Turbo Tax is available to assist me with my tax return.
Date published: 2023-03-06
Rated 3 out of 5 by from Turbo Tax Why is the tax prep charge so high? I thought I chose the $59.00 fee but am charged 159.00?
Date published: 2023-03-06
Rated 5 out of 5 by from AMAZING I HAD A GREAT EXPERIANCE, I EVEN TALKED WITH AN EXPERT AND I DIDNT GET A SURVEY HOW EVER THEY DID OUT STANDING
Date published: 2023-03-06
Rated 2 out of 5 by from Good product, marred by sloppy quality control Downloaded a copy of TurboTax Business for Windows after giving up on H&R Block's primitive, difficult-to-use equivalent product. All went well until it was time to E-File - and then Intuit's sloppiness showed up. The product apparently thought it was still tax year 2021, because it said I had until 8/15/2022 to pay. Manually entering a date to pay in April 2023 wouldn't work, either - TT wouldn't let me go past today's date. I tried contacting Support, but there's apparently no way to just handle questions via email or web form, and their phone rep had a practically unintelligible accent.
Date published: 2023-03-06
Rated 5 out of 5 by from Very easy Turbo Tax was easy so easy. Anyone can use this method to file their taxes.
Date published: 2023-03-06
Rated 5 out of 5 by from It practically does your taxes for you Turbotax keeps getting easier every year, especially with the ability to import financial data.
Date published: 2023-03-06
Rated 5 out of 5 by from Not pulling my hair out this year! I opted for the full service since we had so many changes this past year and I was feeling overwhelmed and not knowing where to being. We were sent and angel from heaven called Sharon! She took us through every step and answered every question we had! I wish there was a way to choose the same person for the following year! Please make that an option!
Date published: 2023-03-06
Rated 4 out of 5 by from Turbo tax business Very good software except for the inability to attach elections to the tax return. The work around was to create the election in a separate word document print it and scan it with form 8453 PE . You should include this attachment ability in the section where you inquire about elections.
Date published: 2023-03-06
All TurboTax® Offerings Reviews - Page 7352
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too Expensive Way too expensive. Need to stop adding things people don't use.
Date published: 2023-03-06
Rated 2 out of 5 by from Turbo Tax Bus Not for Partners I was disappointed to find out that Turbo Tax Business cannot generator state partnership returns for California. You either need to do CA State returns by hand or find another software supplier.
Date published: 2023-03-06
Rated 5 out of 5 by from Turbo Tax is amazing! I have no complaints and am grateful that Turbo Tax is available to assist me with my tax return.
Date published: 2023-03-06
Rated 3 out of 5 by from Turbo Tax Why is the tax prep charge so high? I thought I chose the $59.00 fee but am charged 159.00?
Date published: 2023-03-06
Rated 5 out of 5 by from AMAZING I HAD A GREAT EXPERIANCE, I EVEN TALKED WITH AN EXPERT AND I DIDNT GET A SURVEY HOW EVER THEY DID OUT STANDING
Date published: 2023-03-06
Rated 2 out of 5 by from Good product, marred by sloppy quality control Downloaded a copy of TurboTax Business for Windows after giving up on H&R Block's primitive, difficult-to-use equivalent product. All went well until it was time to E-File - and then Intuit's sloppiness showed up. The product apparently thought it was still tax year 2021, because it said I had until 8/15/2022 to pay. Manually entering a date to pay in April 2023 wouldn't work, either - TT wouldn't let me go past today's date. I tried contacting Support, but there's apparently no way to just handle questions via email or web form, and their phone rep had a practically unintelligible accent.
Date published: 2023-03-06
Rated 5 out of 5 by from Very easy Turbo Tax was easy so easy. Anyone can use this method to file their taxes.
Date published: 2023-03-06
Rated 5 out of 5 by from It practically does your taxes for you Turbotax keeps getting easier every year, especially with the ability to import financial data.
Date published: 2023-03-06
Rated 5 out of 5 by from Not pulling my hair out this year! I opted for the full service since we had so many changes this past year and I was feeling overwhelmed and not knowing where to being. We were sent and angel from heaven called Sharon! She took us through every step and answered every question we had! I wish there was a way to choose the same person for the following year! Please make that an option!
Date published: 2023-03-06
Rated 4 out of 5 by from Turbo tax business Very good software except for the inability to attach elections to the tax return. The work around was to create the election in a separate word document print it and scan it with form 8453 PE . You should include this attachment ability in the section where you inquire about elections.
Date published: 2023-03-06
All TurboTax® Offerings Reviews - Page 7352