TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from HARD TO USE THIS YEAR I had such a hard time with the forms this year due to 1099-C. It was very confusing as to what a Cost and Basis is. There was nowhere on the site to find the information I needed. I had to guess.
Date published: 2022-04-04
Rated 2 out of 5 by from Worst experience yet I'm a Macbook user. Intuit has never released TurboTax for Business for Apple users. So I'm forced to use a Windows computer once a year, just for these taxes. My computer was glitchy last year so I bought a new Windows laptop this year. All throughout the tax prep i got the time-out Windows circle. It took hours to complete a simple return because I could not simply click where I needed to when I need to. Is it the laptop? The software? I have no idea, but this could be avoided by simply releasing an online or an Apple version of TurboTax Business. A garbage experience overall.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo tax is awesome! It was great! We will use it again for several years to come!
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is Great at Always blah blah blah, Turbo Tax is great, blah blah blah
Date published: 2022-04-04
Rated 2 out of 5 by from this year turbo taxes is not good at all with fees the fees is kinda expensive and not reasonable at all , almost $40 for detect the fee from the federals refund! ,seriously! ,, and giving us choices one of them is free cost and then later i figure out there is $49 cost! ,just say it from beginning, not in almost end of the process , it is misleading actually
Date published: 2022-04-04
Rated 4 out of 5 by from RDN Taxes TuboTax saves me time and minimizes confusion for me
Date published: 2022-04-04
Rated 5 out of 5 by from turbo easy to do uploaded all my forms with the click of a button
Date published: 2022-04-04
Rated 5 out of 5 by from The simplicity of use is s a great asset. This year I used an expert. I am very happy that I did. Some of my taxes were complex....at least to me. My expert was excellent and made sure I was well taken care of.
Date published: 2022-04-04
Rated 5 out of 5 by from Extreme confidence So, yes -- you can go to a professional (human) preparer, but, you'll still have to gather all (ALL) the relevant tax information and put it in a box or bin and carry that to the preparer. And how much confidence will you have that the human will do everything correctly, hurrying through as (s)he will undoubtedly do? With TT, I feel in control, I can back up my confidence with Audit Defense, and can do my taxes on my own schedule. A byproduct is that I'll understand the taxing process a little better when I fill out the TT questionnaires.
Date published: 2022-04-04
Rated 1 out of 5 by from PIN Madness TurboTax skipped over important detail for covid 401k withdrawal. Caught it myself. Return rejected numerous times for wrong pin. TurboTax says it will guide you through resolution, but it doesn't. Got to figure it out yourself.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 7351
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from HARD TO USE THIS YEAR I had such a hard time with the forms this year due to 1099-C. It was very confusing as to what a Cost and Basis is. There was nowhere on the site to find the information I needed. I had to guess.
Date published: 2022-04-04
Rated 2 out of 5 by from Worst experience yet I'm a Macbook user. Intuit has never released TurboTax for Business for Apple users. So I'm forced to use a Windows computer once a year, just for these taxes. My computer was glitchy last year so I bought a new Windows laptop this year. All throughout the tax prep i got the time-out Windows circle. It took hours to complete a simple return because I could not simply click where I needed to when I need to. Is it the laptop? The software? I have no idea, but this could be avoided by simply releasing an online or an Apple version of TurboTax Business. A garbage experience overall.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo tax is awesome! It was great! We will use it again for several years to come!
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is Great at Always blah blah blah, Turbo Tax is great, blah blah blah
Date published: 2022-04-04
Rated 2 out of 5 by from this year turbo taxes is not good at all with fees the fees is kinda expensive and not reasonable at all , almost $40 for detect the fee from the federals refund! ,seriously! ,, and giving us choices one of them is free cost and then later i figure out there is $49 cost! ,just say it from beginning, not in almost end of the process , it is misleading actually
Date published: 2022-04-04
Rated 4 out of 5 by from RDN Taxes TuboTax saves me time and minimizes confusion for me
Date published: 2022-04-04
Rated 5 out of 5 by from turbo easy to do uploaded all my forms with the click of a button
Date published: 2022-04-04
Rated 5 out of 5 by from The simplicity of use is s a great asset. This year I used an expert. I am very happy that I did. Some of my taxes were complex....at least to me. My expert was excellent and made sure I was well taken care of.
Date published: 2022-04-04
Rated 5 out of 5 by from Extreme confidence So, yes -- you can go to a professional (human) preparer, but, you'll still have to gather all (ALL) the relevant tax information and put it in a box or bin and carry that to the preparer. And how much confidence will you have that the human will do everything correctly, hurrying through as (s)he will undoubtedly do? With TT, I feel in control, I can back up my confidence with Audit Defense, and can do my taxes on my own schedule. A byproduct is that I'll understand the taxing process a little better when I fill out the TT questionnaires.
Date published: 2022-04-04
Rated 1 out of 5 by from PIN Madness TurboTax skipped over important detail for covid 401k withdrawal. Caught it myself. Return rejected numerous times for wrong pin. TurboTax says it will guide you through resolution, but it doesn't. Got to figure it out yourself.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 7351