TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Simple efile- can't process for free Every year I ask for the free efile and every years I get steered to pay a fee. Every year the fee gets increased by certain gates. I wanted to deduct fee from return but just caught another 40.00 fee that I would have been charged for that service. Be very very careful what you agree to on this site
Date published: 2021-03-08
Rated 4 out of 5 by from First time user of TurboTax Business The product was easy to use. However, i got stuck on depreciation for assets entry as there was no easy way to figure out without digging into online forums on how to continue to use the depreciation method used by my previous CPA for prior year tax returns. I got help from Turbo Tax customer support but it took a total of 3 calls and 3 hours to get to the right person and information. This is something that can be improved.
Date published: 2021-03-08
Rated 4 out of 5 by from Awesome Good good good good good Will use next year Thank you
Date published: 2021-03-08
Rated 5 out of 5 by from Awesome So easy! Love the system..........................!
Date published: 2021-03-08
Rated 4 out of 5 by from Turbo tax is easy and quick. Went through all the questions with no help. It was easy.
Date published: 2021-03-08
Rated 5 out of 5 by from marvin is awesome my enroll agent was great and made this all easy Thanks
Date published: 2021-03-08
Rated 5 out of 5 by from Nice and Easy I likely would have gone with another provider (and may next year) since they are now charging to federal returns. I didn't because they have all my information from previous years and I did not want to enter it all again.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo is great This was my first time doing taxes and your help was Great .
Date published: 2021-03-08
Rated 5 out of 5 by from great job! Great service!.....................................
Date published: 2021-03-08
Rated 1 out of 5 by from Really poor program I've used this several years in a row and every year I wonder why I keep doing it. It is so frustrating and glitchy. I struggled to figure out why the state tax payer ID was being rejected for several days. Only to find out it was because there were spaces in front of the number but I couldn't see them. I swear I will not use it next year.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7348
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Simple efile- can't process for free Every year I ask for the free efile and every years I get steered to pay a fee. Every year the fee gets increased by certain gates. I wanted to deduct fee from return but just caught another 40.00 fee that I would have been charged for that service. Be very very careful what you agree to on this site
Date published: 2021-03-08
Rated 4 out of 5 by from First time user of TurboTax Business The product was easy to use. However, i got stuck on depreciation for assets entry as there was no easy way to figure out without digging into online forums on how to continue to use the depreciation method used by my previous CPA for prior year tax returns. I got help from Turbo Tax customer support but it took a total of 3 calls and 3 hours to get to the right person and information. This is something that can be improved.
Date published: 2021-03-08
Rated 4 out of 5 by from Awesome Good good good good good Will use next year Thank you
Date published: 2021-03-08
Rated 5 out of 5 by from Awesome So easy! Love the system..........................!
Date published: 2021-03-08
Rated 4 out of 5 by from Turbo tax is easy and quick. Went through all the questions with no help. It was easy.
Date published: 2021-03-08
Rated 5 out of 5 by from marvin is awesome my enroll agent was great and made this all easy Thanks
Date published: 2021-03-08
Rated 5 out of 5 by from Nice and Easy I likely would have gone with another provider (and may next year) since they are now charging to federal returns. I didn't because they have all my information from previous years and I did not want to enter it all again.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo is great This was my first time doing taxes and your help was Great .
Date published: 2021-03-08
Rated 5 out of 5 by from great job! Great service!.....................................
Date published: 2021-03-08
Rated 1 out of 5 by from Really poor program I've used this several years in a row and every year I wonder why I keep doing it. It is so frustrating and glitchy. I struggled to figure out why the state tax payer ID was being rejected for several days. Only to find out it was because there were spaces in front of the number but I couldn't see them. I swear I will not use it next year.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7348