TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax was awesome. My Esperance was good with Turbo Tax, and I rally like the setup
Date published: 2023-03-10
Rated 4 out of 5 by from Some hic cups help menu doesn't address some issues--need better key word search capabilities.
Date published: 2023-03-10
Rated 5 out of 5 by from They did it for me Thanks so much. I couldn't figure it out, and you made it all work with no problems.
Date published: 2023-03-10
Rated 5 out of 5 by from Excellent Job of Preparing My Taxes! Heather was wonderful and did a great job on my taxes. Can't thank her enough!
Date published: 2023-03-10
Rated 4 out of 5 by from Turbo tax It was great real helpful will use in the future!!
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo Tax is easy Filing for small business and W-2 income. I thought it would be complicated, but TT makes it easy
Date published: 2023-03-10
Rated 3 out of 5 by from Expensive, imports don't work, but convenient not great.. too expensive don't actually help you unless you want to keep adding fees on top of fees don't honor email promotions not intuituve but convenient and fast
Date published: 2023-03-10
Rated 5 out of 5 by from Great service Very easy , very fast . Been using turbo tax for years now . Never any issues
Date published: 2023-03-10
Rated 4 out of 5 by from Aborts with large # of stock transactions If you have a large number of stock transactions, the program opens a window apologizing that it cannot handle them, and you should ask for a refund. However, the support pages on TurboTax.com outline a very easy remedy, by submitting a summary of your transactions, which is easily done from your broker supplied 1099B form. When I first got the request that I quit TurboTax and ask for a refund, I was dismayed, for I have used the program for decades (since MacInTax days!). The simple work around, rather than the instruction to abort should be given as an option to the unwitting user, esp. since the workaround is well outlined in your community support pages
Date published: 2023-03-10
Rated 5 out of 5 by from Awesome I was at the last step and had to call in to get help. Took some time but the customer service was spot on!
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 7347
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was awesome. My Esperance was good with Turbo Tax, and I rally like the setup
Date published: 2023-03-10
Rated 4 out of 5 by from Some hic cups help menu doesn't address some issues--need better key word search capabilities.
Date published: 2023-03-10
Rated 5 out of 5 by from They did it for me Thanks so much. I couldn't figure it out, and you made it all work with no problems.
Date published: 2023-03-10
Rated 5 out of 5 by from Excellent Job of Preparing My Taxes! Heather was wonderful and did a great job on my taxes. Can't thank her enough!
Date published: 2023-03-10
Rated 4 out of 5 by from Turbo tax It was great real helpful will use in the future!!
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo Tax is easy Filing for small business and W-2 income. I thought it would be complicated, but TT makes it easy
Date published: 2023-03-10
Rated 3 out of 5 by from Expensive, imports don't work, but convenient not great.. too expensive don't actually help you unless you want to keep adding fees on top of fees don't honor email promotions not intuituve but convenient and fast
Date published: 2023-03-10
Rated 5 out of 5 by from Great service Very easy , very fast . Been using turbo tax for years now . Never any issues
Date published: 2023-03-10
Rated 4 out of 5 by from Aborts with large # of stock transactions If you have a large number of stock transactions, the program opens a window apologizing that it cannot handle them, and you should ask for a refund. However, the support pages on TurboTax.com outline a very easy remedy, by submitting a summary of your transactions, which is easily done from your broker supplied 1099B form. When I first got the request that I quit TurboTax and ask for a refund, I was dismayed, for I have used the program for decades (since MacInTax days!). The simple work around, rather than the instruction to abort should be given as an option to the unwitting user, esp. since the workaround is well outlined in your community support pages
Date published: 2023-03-10
Rated 5 out of 5 by from Awesome I was at the last step and had to call in to get help. Took some time but the customer service was spot on!
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 7347