TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Amazingly easy I don’t know anything related to taxes, and turbo made everything so easy each year I have used it!!
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax Really Simplifies the Process Helped to answer all my questions as I was answering the questions Turbo Tax asked
Date published: 2022-02-25
Rated 4 out of 5 by from tax hekp ok, but not perfect doesn't accommodate tax dara anomalies
Date published: 2022-02-25
Rated 1 out of 5 by from Terrible If i could rate 0 stars I would. Filing my taxes was incredibly difficult and rife with problems. I was charged before my tax return was sent in and filed. When I emailed asking for a refund before I filed I was told that I couldn't get a refund on the product because it wasn't a physical piece of software (having worked for an office supply company I know you also don't refund physical software) and that I also wouldn't be charged even though I was directly viewing the receipt I had been sent and the pending charge on my account. Once I did file, I was still charged a fee to file even though my return was next to nothing and I put all the work in to organize my taxes. Absolutely 100% not worth the money and I will be taking my taxes elsewhere next year if nothing is done.
Date published: 2022-02-25
Rated 5 out of 5 by from I have been using for over 10 years! Small business owner. LOVE turbo tax. Lets me do it at my own pace and lets me read through explanations of everything, so I can get better every year!
Date published: 2022-02-25
Rated 5 out of 5 by from Taxes made easy. Quick and easy. very user friendly. I like how I can take my time.
Date published: 2022-02-25
Rated 4 out of 5 by from Good program I have used Turbotax for 8 yrs & it has always been easy to use. Only complaint is it stated fees would be $39 but when i finalized it was $79 in fees for a basic return.
Date published: 2022-02-25
Rated 5 out of 5 by from Great service! This service was straightforward and easy to follow! Instructions make sense and provided much confidence in my filing abilities!
Date published: 2022-02-25
Rated 5 out of 5 by from EASY TO USE "TurboTax" Great way to file for retired baby boomers. Easy to follow directions.
Date published: 2022-02-25
Rated 3 out of 5 by from Program-good/fees-not so good. :-/ I liked the program/formatting but It said FREE- but not happy with the fees-wouldn't let me go past unless I updgraded. Not Cool!
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7345
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazingly easy I don’t know anything related to taxes, and turbo made everything so easy each year I have used it!!
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax Really Simplifies the Process Helped to answer all my questions as I was answering the questions Turbo Tax asked
Date published: 2022-02-25
Rated 4 out of 5 by from tax hekp ok, but not perfect doesn't accommodate tax dara anomalies
Date published: 2022-02-25
Rated 1 out of 5 by from Terrible If i could rate 0 stars I would. Filing my taxes was incredibly difficult and rife with problems. I was charged before my tax return was sent in and filed. When I emailed asking for a refund before I filed I was told that I couldn't get a refund on the product because it wasn't a physical piece of software (having worked for an office supply company I know you also don't refund physical software) and that I also wouldn't be charged even though I was directly viewing the receipt I had been sent and the pending charge on my account. Once I did file, I was still charged a fee to file even though my return was next to nothing and I put all the work in to organize my taxes. Absolutely 100% not worth the money and I will be taking my taxes elsewhere next year if nothing is done.
Date published: 2022-02-25
Rated 5 out of 5 by from I have been using for over 10 years! Small business owner. LOVE turbo tax. Lets me do it at my own pace and lets me read through explanations of everything, so I can get better every year!
Date published: 2022-02-25
Rated 5 out of 5 by from Taxes made easy. Quick and easy. very user friendly. I like how I can take my time.
Date published: 2022-02-25
Rated 4 out of 5 by from Good program I have used Turbotax for 8 yrs & it has always been easy to use. Only complaint is it stated fees would be $39 but when i finalized it was $79 in fees for a basic return.
Date published: 2022-02-25
Rated 5 out of 5 by from Great service! This service was straightforward and easy to follow! Instructions make sense and provided much confidence in my filing abilities!
Date published: 2022-02-25
Rated 5 out of 5 by from EASY TO USE "TurboTax" Great way to file for retired baby boomers. Easy to follow directions.
Date published: 2022-02-25
Rated 3 out of 5 by from Program-good/fees-not so good. :-/ I liked the program/formatting but It said FREE- but not happy with the fees-wouldn't let me go past unless I updgraded. Not Cool!
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7345