TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Taxes 2022 Excellent. Experience was very positive, filing was easy and straight forward. Will be using Turbotax again next year
Date published: 2023-03-07
Rated 5 out of 5 by from Tax 2022 Everything was very nice, easy, and explained step by step.
Date published: 2023-03-07
Rated 5 out of 5 by from ALWAYS A BREEZE TO USE EVERY YEAR THIS IS THE 9TH YEAR IN A ROW I HAVE USED TURBO TAX TO FILE. ITS ALWAYS VERY THOUROUGH AND EASY TO USE.
Date published: 2023-03-07
Rated 5 out of 5 by from Turbo Tax 2022 So much appreciated the live chat feature. Instant feedback was much help.
Date published: 2023-03-07
Rated 5 out of 5 by from Federal and PA & DE Returns Turbo takes the worry and guesswork out of Filing Tax Returns. Easy as having a great dessert!
Date published: 2023-03-07
Rated 3 out of 5 by from I was prepared to be impressedd and wasn't I think this is the 5th year I have used turbotax, and I still have to manually enter all 1099's, even though they are the same from year to year.
Date published: 2023-03-07
Rated 3 out of 5 by from Unnecessarily Spendy But It Does The Job Turbo Tax tries to get you to spend the maximum amount of money on their "services" as possible.. I paid for Deluxe so that I could get help from customer service when I came across a Turbo Tax question that needed better phrasing to be clear. Turns out the live chat support on their website wasn't available to me even though I was paying extra for it. But I persisted and called and called the phone number for Turbo Tax... selecting various options and insisting that a "live representative" was the reason for my call until after a medium hold time I got someone to answer my very simple question that was in no way personally related to me, but was simply about Turbo Tax wording.
Date published: 2023-03-07
Rated 1 out of 5 by from GOOD LUCK FILING STATE RETURN BY MAIL There are no helps or suggestions for manually submitting the State return, when you e-file the federal return. You're just left hanging with a bunch of things they want you to buy. No help. None. No state address, no list of forms that need to be sent. Nothing.
Date published: 2023-03-07
Rated 5 out of 5 by from TurboTax is Awesome to use! Turbotax made is very easy for me to understand all the information required to file my business taxes.
Date published: 2023-03-07
Rated 2 out of 5 by from They could make one package but don't. The experts are great and really helpful. They could offer you a whole package instead of offering you bits and pieces. Maybe a package that has everything you'd actually use. Funny how they lobbied to make taxes harder to file and then charge an arm and a leg to cover you if you make a mistake and get audited.
Date published: 2023-03-07
All TurboTax® Offerings Reviews - Page 7344
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes 2022 Excellent. Experience was very positive, filing was easy and straight forward. Will be using Turbotax again next year
Date published: 2023-03-07
Rated 5 out of 5 by from Tax 2022 Everything was very nice, easy, and explained step by step.
Date published: 2023-03-07
Rated 5 out of 5 by from ALWAYS A BREEZE TO USE EVERY YEAR THIS IS THE 9TH YEAR IN A ROW I HAVE USED TURBO TAX TO FILE. ITS ALWAYS VERY THOUROUGH AND EASY TO USE.
Date published: 2023-03-07
Rated 5 out of 5 by from Turbo Tax 2022 So much appreciated the live chat feature. Instant feedback was much help.
Date published: 2023-03-07
Rated 5 out of 5 by from Federal and PA & DE Returns Turbo takes the worry and guesswork out of Filing Tax Returns. Easy as having a great dessert!
Date published: 2023-03-07
Rated 3 out of 5 by from I was prepared to be impressedd and wasn't I think this is the 5th year I have used turbotax, and I still have to manually enter all 1099's, even though they are the same from year to year.
Date published: 2023-03-07
Rated 3 out of 5 by from Unnecessarily Spendy But It Does The Job Turbo Tax tries to get you to spend the maximum amount of money on their "services" as possible.. I paid for Deluxe so that I could get help from customer service when I came across a Turbo Tax question that needed better phrasing to be clear. Turns out the live chat support on their website wasn't available to me even though I was paying extra for it. But I persisted and called and called the phone number for Turbo Tax... selecting various options and insisting that a "live representative" was the reason for my call until after a medium hold time I got someone to answer my very simple question that was in no way personally related to me, but was simply about Turbo Tax wording.
Date published: 2023-03-07
Rated 1 out of 5 by from GOOD LUCK FILING STATE RETURN BY MAIL There are no helps or suggestions for manually submitting the State return, when you e-file the federal return. You're just left hanging with a bunch of things they want you to buy. No help. None. No state address, no list of forms that need to be sent. Nothing.
Date published: 2023-03-07
Rated 5 out of 5 by from TurboTax is Awesome to use! Turbotax made is very easy for me to understand all the information required to file my business taxes.
Date published: 2023-03-07
Rated 2 out of 5 by from They could make one package but don't. The experts are great and really helpful. They could offer you a whole package instead of offering you bits and pieces. Maybe a package that has everything you'd actually use. Funny how they lobbied to make taxes harder to file and then charge an arm and a leg to cover you if you make a mistake and get audited.
Date published: 2023-03-07
All TurboTax® Offerings Reviews - Page 7344