TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
DuncanForever from
Great way to do and file taxes
I hate doing the taxes, but the Turbotax step by step method and clarity of explanations makes this a fairly pain free experience.
Date published: 2022-04-16
Rated 5 out of 5 by
Hibah from
Excellent software, but also comoplicated
it is cumbersome to download Turbo Tax on two computers. Using CD makes it easier, but download on two computers should be made easier.
Date published: 2022-04-16
Rated 3 out of 5 by
BG144 from
Surprising Glitches
We encountered surprisingly serious problems for the first time in many years of using TurboTax. In the federal section, when we entered identification information about our home, we got stuck in a loop. First, we were told to eliminate the data and then to add it. The second tech support person I spoke with gave me two bogus phone numbers, but the third one did supply us with a workaround. The New Jersey section gave us no option of entering the lifetime value of the spouse's pensions and IRAs. Tech support was unable to help.
Date published: 2022-04-16
Rated 5 out of 5 by
jnl82799 from
Turbo Tax is excellent
Very easy to use. I have used turbo tax several years in a row now and have found it to safe, secure, and well laid out.
Date published: 2022-04-16
Rated 4 out of 5 by
MWH3 from
Getting my current year tax program
You REALLY need to come up with better way to notify and transmit the current year tax program. I had a difficult time locating the program for downloading. Since I paid for the program and you have my email address and there is nothing personal on the program, why don't you send it to me in an email?
Date published: 2022-04-16
Rated 4 out of 5 by
meIme from
good
confusing about the disaster recovery payments and cares act references. No verbiage to indicate it had to do with retirement
Date published: 2022-04-16
Rated 3 out of 5 by
itsmejv from
Could do better
TurboTax experts are awesome. More could be done for ease of use. Simple things like bringing in prior year bank and ID information when a prior year return is transferred. I know this is done in other programs. It feels like Intuit doesn't want to put in the effort to make things easier for users.
Date published: 2022-04-16
Rated 5 out of 5 by
MD for TT from
TT easy and great
Walk through each step simplified. Can make life lot easier if they provide some Voice-if not live but Q n A.
Date published: 2022-04-16
Rated 5 out of 5 by
Keith and Debra from
Turbo Tax is great.
Pamela did a great job and was extremely helpful and knowledgable.
Date published: 2022-04-16
Rated 4 out of 5 by
NDMays from
Turbotax
It is easy to use and understand. Has helpful links with in the program
All TurboTax® Offerings Reviews - Page 7344
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
DuncanForever from
Great way to do and file taxes
I hate doing the taxes, but the Turbotax step by step method and clarity of explanations makes this a fairly pain free experience.
Date published: 2022-04-16
Rated 5 out of 5 by
Hibah from
Excellent software, but also comoplicated
it is cumbersome to download Turbo Tax on two computers. Using CD makes it easier, but download on two computers should be made easier.
Date published: 2022-04-16
Rated 3 out of 5 by
BG144 from
Surprising Glitches
We encountered surprisingly serious problems for the first time in many years of using TurboTax. In the federal section, when we entered identification information about our home, we got stuck in a loop. First, we were told to eliminate the data and then to add it. The second tech support person I spoke with gave me two bogus phone numbers, but the third one did supply us with a workaround. The New Jersey section gave us no option of entering the lifetime value of the spouse's pensions and IRAs. Tech support was unable to help.
Date published: 2022-04-16
Rated 5 out of 5 by
jnl82799 from
Turbo Tax is excellent
Very easy to use. I have used turbo tax several years in a row now and have found it to safe, secure, and well laid out.
Date published: 2022-04-16
Rated 4 out of 5 by
MWH3 from
Getting my current year tax program
You REALLY need to come up with better way to notify and transmit the current year tax program. I had a difficult time locating the program for downloading. Since I paid for the program and you have my email address and there is nothing personal on the program, why don't you send it to me in an email?
Date published: 2022-04-16
Rated 4 out of 5 by
meIme from
good
confusing about the disaster recovery payments and cares act references. No verbiage to indicate it had to do with retirement
Date published: 2022-04-16
Rated 3 out of 5 by
itsmejv from
Could do better
TurboTax experts are awesome. More could be done for ease of use. Simple things like bringing in prior year bank and ID information when a prior year return is transferred. I know this is done in other programs. It feels like Intuit doesn't want to put in the effort to make things easier for users.
Date published: 2022-04-16
Rated 5 out of 5 by
MD for TT from
TT easy and great
Walk through each step simplified. Can make life lot easier if they provide some Voice-if not live but Q n A.
Date published: 2022-04-16
Rated 5 out of 5 by
Keith and Debra from
Turbo Tax is great.
Pamela did a great job and was extremely helpful and knowledgable.
Date published: 2022-04-16
Rated 4 out of 5 by
NDMays from
Turbotax
It is easy to use and understand. Has helpful links with in the program
All TurboTax® Offerings Reviews - Page 7344
Date published: 2022-04-16