TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Bad handling of multiple states it was annoying and the professionals i talked to both sucked
Date published: 2022-03-27
Rated 1 out of 5 by from easy to use some parts are difficult to get right and have to delete and re-enter info
Date published: 2022-03-27
Rated 5 out of 5 by from I wouldn't use any other product! I have been using TurboTax for as long as I can remember. I still have 3.5" floppies sitting around. It's always been an amazing and easy product. Even when I've gotten stuck, there was always a help file to get me directed in the right direction to correct my problem. Gets easier every year! Thanks, TurboTax!
Date published: 2022-03-27
Rated 5 out of 5 by from turbotax is awesome!!!! Heidi, my turbotax expert made 2021 tax year a great one. It's my first year being married head of house hold w/ dependents. She supported me all the way through the filing process. Very easy to understand.
Date published: 2022-03-27
Rated 1 out of 5 by from Not at all what I expected I purchased Turbo Tax and it was to include free E filing with the State. Instead, it tried to charge me $25. So I printed it instead. Then the Federal e-filing kept being returned. The only reason given was incorrect AGI and 5 digit PIN. The AGI was taken directly from my tax returns and how am I suppose to remember a random PIN number from last year? I will not be purchasing your bogus product next year!
Date published: 2022-03-27
Rated 5 out of 5 by from Great help this year The young man who called me back was very helpful. His name was Miguel
Date published: 2022-03-27
Rated 3 out of 5 by from Needs Work Turbotax asks multiple and repeated questions - Year after year. Information provided is detailed in such a way that you have to go through all of the steps to figure out that you don't qualify for the deduction. They present upgrade fees on every click and then if you choose it there's no way to remove them. They also continue to remove specific and important tax forms at the state level.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is Super!!! Turbo Tax makes it easy to do and file your taxes! I have used Turbo Tax for 20+ years and never had an issue doing my taxes or filing them. Each area is easy to understand especially if you let the program walk you through each section.
Date published: 2022-03-27
Rated 5 out of 5 by from greart it was extremely easy to use Turbo Tax. I will do again next yeart
Date published: 2022-03-27
Rated 5 out of 5 by from Very good service! Expert was knowledgeable, communication was good and she gave me peace of mind.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 7341
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Bad handling of multiple states it was annoying and the professionals i talked to both sucked
Date published: 2022-03-27
Rated 1 out of 5 by from easy to use some parts are difficult to get right and have to delete and re-enter info
Date published: 2022-03-27
Rated 5 out of 5 by from I wouldn't use any other product! I have been using TurboTax for as long as I can remember. I still have 3.5" floppies sitting around. It's always been an amazing and easy product. Even when I've gotten stuck, there was always a help file to get me directed in the right direction to correct my problem. Gets easier every year! Thanks, TurboTax!
Date published: 2022-03-27
Rated 5 out of 5 by from turbotax is awesome!!!! Heidi, my turbotax expert made 2021 tax year a great one. It's my first year being married head of house hold w/ dependents. She supported me all the way through the filing process. Very easy to understand.
Date published: 2022-03-27
Rated 1 out of 5 by from Not at all what I expected I purchased Turbo Tax and it was to include free E filing with the State. Instead, it tried to charge me $25. So I printed it instead. Then the Federal e-filing kept being returned. The only reason given was incorrect AGI and 5 digit PIN. The AGI was taken directly from my tax returns and how am I suppose to remember a random PIN number from last year? I will not be purchasing your bogus product next year!
Date published: 2022-03-27
Rated 5 out of 5 by from Great help this year The young man who called me back was very helpful. His name was Miguel
Date published: 2022-03-27
Rated 3 out of 5 by from Needs Work Turbotax asks multiple and repeated questions - Year after year. Information provided is detailed in such a way that you have to go through all of the steps to figure out that you don't qualify for the deduction. They present upgrade fees on every click and then if you choose it there's no way to remove them. They also continue to remove specific and important tax forms at the state level.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is Super!!! Turbo Tax makes it easy to do and file your taxes! I have used Turbo Tax for 20+ years and never had an issue doing my taxes or filing them. Each area is easy to understand especially if you let the program walk you through each section.
Date published: 2022-03-27
Rated 5 out of 5 by from greart it was extremely easy to use Turbo Tax. I will do again next yeart
Date published: 2022-03-27
Rated 5 out of 5 by from Very good service! Expert was knowledgeable, communication was good and she gave me peace of mind.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 7341