TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome Quick and easy. I have never had an issue with TurboTax
Date published: 2023-01-28
Rated 5 out of 5 by from Easy to use Simple to use and understand . Finished in less than an hour .
Date published: 2023-01-28
Rated 3 out of 5 by from A bit upset Never spent $$ to submit taxes. This year I had to make purchases (over $100) to get to file. No way to avoid. Due to ease in past, I was disappointed this happened
Date published: 2023-01-28
Rated 5 out of 5 by from Awesome Experience with live support was very helpful and she was patient an polite
Date published: 2023-01-28
Rated 5 out of 5 by from Great Everything is so simple to use. It goes by quick and you feel confident your getting the right amount back. I love that it recommends things for me to check different tax breaks.
Date published: 2023-01-28
Rated 4 out of 5 by from TurboTax is easy to use Easy to use however i think a bit tricky with their added fees.
Date published: 2023-01-28
Rated 5 out of 5 by from ALWAYS ON POINT!!! Turbo Tax has always made my tax life easy and it's one of the best tools to help people.
Date published: 2023-01-28
Rated 2 out of 5 by from So sick of the fees The whole reason I switched to Credit Karma last year was because I was sick of Turbo Tax finding a way to add fees to every single little transaction. Now its $40 here to file your federal... oh and also $40 there to file your state... want to pay with your tax return that's another $40 PROCESSING fee. It's ridiculous. Don't claim to be a free filing service when you aren't.
Date published: 2023-01-28
Rated 5 out of 5 by from user friendly Turbo tax is so easy and user friendly that i look forward to doing my taxes again next year.
Date published: 2023-01-28
Rated 1 out of 5 by from misleading Free tax return. Then $39 to file state. Then mysteriously jumps to $78 total to file. But wait, sign and file and authorize E-File and deduction of fees from federal return. Jumps to $117 total. Won't be falling for this again, next year. Or any year after.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 735
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Quick and easy. I have never had an issue with TurboTax
Date published: 2023-01-28
Rated 5 out of 5 by from Easy to use Simple to use and understand . Finished in less than an hour .
Date published: 2023-01-28
Rated 3 out of 5 by from A bit upset Never spent $$ to submit taxes. This year I had to make purchases (over $100) to get to file. No way to avoid. Due to ease in past, I was disappointed this happened
Date published: 2023-01-28
Rated 5 out of 5 by from Awesome Experience with live support was very helpful and she was patient an polite
Date published: 2023-01-28
Rated 5 out of 5 by from Great Everything is so simple to use. It goes by quick and you feel confident your getting the right amount back. I love that it recommends things for me to check different tax breaks.
Date published: 2023-01-28
Rated 4 out of 5 by from TurboTax is easy to use Easy to use however i think a bit tricky with their added fees.
Date published: 2023-01-28
Rated 5 out of 5 by from ALWAYS ON POINT!!! Turbo Tax has always made my tax life easy and it's one of the best tools to help people.
Date published: 2023-01-28
Rated 2 out of 5 by from So sick of the fees The whole reason I switched to Credit Karma last year was because I was sick of Turbo Tax finding a way to add fees to every single little transaction. Now its $40 here to file your federal... oh and also $40 there to file your state... want to pay with your tax return that's another $40 PROCESSING fee. It's ridiculous. Don't claim to be a free filing service when you aren't.
Date published: 2023-01-28
Rated 5 out of 5 by from user friendly Turbo tax is so easy and user friendly that i look forward to doing my taxes again next year.
Date published: 2023-01-28
Rated 1 out of 5 by from misleading Free tax return. Then $39 to file state. Then mysteriously jumps to $78 total to file. But wait, sign and file and authorize E-File and deduction of fees from federal return. Jumps to $117 total. Won't be falling for this again, next year. Or any year after.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 735