TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Worse service It took this way for ever to file this taxes for me
Date published: 2022-02-24
Rated 4 out of 5 by from Taxes are a challenge As a retiree, it wasn't as obvious as i thought it should be for my fixed income (SS) and minimal dividends. Although it was much easier to navigate then some of the competition for sure.
Date published: 2022-02-24
Rated 5 out of 5 by from Struggled to get a good customer service rep Once I did, I was happy. There were hidden fees and I had to pay $100 for premium to process $2 in 1099-INT forms.
Date published: 2022-02-24
Rated 1 out of 5 by from Expensive I have to pay almost $100 to a third party just to get money the country owes me.
Date published: 2022-02-24
Rated 4 out of 5 by from great tool it was better than i thought never used this before so it was a great tool and easy to navigate
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax Advisors are Awesome! I had a complicated year because I had to pull $$ out of retirement funds. The Turbo Tax Advisors were a big help in guiding me through the process.
Date published: 2022-02-24
Rated 5 out of 5 by from Tubo & Nita !! Very pleased with my experience using TurboTax and more importantly, having help from Nita! I am a newbie - first time ever filing my taxes. Nita made the process very easy! She truly helped me in understanding what/why my tax refund came out how it did!
Date published: 2022-02-24
Rated 5 out of 5 by from GREAT PROGRAM MAKE ME FEEL SAFE THE ASSISTANT WORK WELL 0N LINE WILL USE AGAIN
Date published: 2022-02-24
Rated 3 out of 5 by from Not free! I kept trying to use the free version but there was no way to get there. Every time I started back at the free site I was sent back to the “Premier” version. It was so much trouble I ended up paying $69 just to get it done. Not good.
Date published: 2022-02-24
Rated 5 out of 5 by from Deaven fixed my issues! I was unable to file my taxes due to an error I could not cfigure out and Deaven took her time and solved my issue. A weight was lifted!
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7337
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Worse service It took this way for ever to file this taxes for me
Date published: 2022-02-24
Rated 4 out of 5 by from Taxes are a challenge As a retiree, it wasn't as obvious as i thought it should be for my fixed income (SS) and minimal dividends. Although it was much easier to navigate then some of the competition for sure.
Date published: 2022-02-24
Rated 5 out of 5 by from Struggled to get a good customer service rep Once I did, I was happy. There were hidden fees and I had to pay $100 for premium to process $2 in 1099-INT forms.
Date published: 2022-02-24
Rated 1 out of 5 by from Expensive I have to pay almost $100 to a third party just to get money the country owes me.
Date published: 2022-02-24
Rated 4 out of 5 by from great tool it was better than i thought never used this before so it was a great tool and easy to navigate
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax Advisors are Awesome! I had a complicated year because I had to pull $$ out of retirement funds. The Turbo Tax Advisors were a big help in guiding me through the process.
Date published: 2022-02-24
Rated 5 out of 5 by from Tubo & Nita !! Very pleased with my experience using TurboTax and more importantly, having help from Nita! I am a newbie - first time ever filing my taxes. Nita made the process very easy! She truly helped me in understanding what/why my tax refund came out how it did!
Date published: 2022-02-24
Rated 5 out of 5 by from GREAT PROGRAM MAKE ME FEEL SAFE THE ASSISTANT WORK WELL 0N LINE WILL USE AGAIN
Date published: 2022-02-24
Rated 3 out of 5 by from Not free! I kept trying to use the free version but there was no way to get there. Every time I started back at the free site I was sent back to the “Premier” version. It was so much trouble I ended up paying $69 just to get it done. Not good.
Date published: 2022-02-24
Rated 5 out of 5 by from Deaven fixed my issues! I was unable to file my taxes due to an error I could not cfigure out and Deaven took her time and solved my issue. A weight was lifted!
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7337