TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Got a nasty letter from the IRS the IRS "Adjusted my Refund" and I want to know why?
Date published: 2022-05-11
Rated 5 out of 5 by from TurboTax is awesome I really love doing my taxes with TurboTax. They're easy to work with and very easy to understand.
Date published: 2022-05-11
Rated 1 out of 5 by from I didn't appreciate what felt like hidden fees There was a processing fee for getting my fees taken out of my refund that I never noticed until I had went through the trouble of filling everything out. There were also multiple occasions that I felt like the program was attempting to upsell me so it went from free to taking a good chunk of my refund. the whole thing made me feel a little bamboozled and had. It was user friendly but when I feel like you're hiding fees it makes me uncomfortable and wonder what other terms, conditions, and language could be hiding somewhere. I almost never leave negative reviews so I apologize if this is off putting in any way, I just wanted to be honest.
Date published: 2022-05-11
Rated 5 out of 5 by from Awesomeness Cash app taxes suck! Credit karma tax is what it was and they wouldn't let me file my return
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo tax Turbo tax was very easy to get through and will use again
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo tax is awesome So far I would recommend TURBO TAX services, because they are quick to respond and are patient to explain the whole process.
Date published: 2022-05-11
Rated 5 out of 5 by from Fast and easy! Good experience for first time user. Great refund in a short time.
Date published: 2022-05-11
Rated 2 out of 5 by from System glitch There is a system glitch where I have to keep adjusting my display setting, otherwise, the font/screen will be too big to work on. It is a pain. Turbotax forum was not helpful as some topics aren't available.
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo Tax is Amazing I have been using Turbo Tax for several years now and I am so grateful because they are reliable, trustworthy, and helpful.
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo Tax is great Great help and easy to work with on line. With personal representative
Date published: 2022-05-11
All TurboTax® Offerings Reviews - Page 7337
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Got a nasty letter from the IRS the IRS "Adjusted my Refund" and I want to know why?
Date published: 2022-05-11
Rated 5 out of 5 by from TurboTax is awesome I really love doing my taxes with TurboTax. They're easy to work with and very easy to understand.
Date published: 2022-05-11
Rated 1 out of 5 by from I didn't appreciate what felt like hidden fees There was a processing fee for getting my fees taken out of my refund that I never noticed until I had went through the trouble of filling everything out. There were also multiple occasions that I felt like the program was attempting to upsell me so it went from free to taking a good chunk of my refund. the whole thing made me feel a little bamboozled and had. It was user friendly but when I feel like you're hiding fees it makes me uncomfortable and wonder what other terms, conditions, and language could be hiding somewhere. I almost never leave negative reviews so I apologize if this is off putting in any way, I just wanted to be honest.
Date published: 2022-05-11
Rated 5 out of 5 by from Awesomeness Cash app taxes suck! Credit karma tax is what it was and they wouldn't let me file my return
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo tax Turbo tax was very easy to get through and will use again
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo tax is awesome So far I would recommend TURBO TAX services, because they are quick to respond and are patient to explain the whole process.
Date published: 2022-05-11
Rated 5 out of 5 by from Fast and easy! Good experience for first time user. Great refund in a short time.
Date published: 2022-05-11
Rated 2 out of 5 by from System glitch There is a system glitch where I have to keep adjusting my display setting, otherwise, the font/screen will be too big to work on. It is a pain. Turbotax forum was not helpful as some topics aren't available.
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo Tax is Amazing I have been using Turbo Tax for several years now and I am so grateful because they are reliable, trustworthy, and helpful.
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo Tax is great Great help and easy to work with on line. With personal representative
Date published: 2022-05-11
All TurboTax® Offerings Reviews - Page 7337