TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Would be great if they could figure out data entry Again this year there are certain random fields that one can not enter data into. Had a terrible time even entering the registration key number this year. Finally this year I figured out if I used the Tab key (or in some cases Shift-Tab) to navigate to that box instead of mouse clicking I could enter the data instead of the other work around of enter form view. For me this made the program frustrating to keep tapping keys to be able to type. Were it not for this repeated problem I would give it 5 stars. This is the only program that I have ever had this problem with and I have used many.
Date published: 2023-02-17
Rated 5 out of 5 by from Awesome Experience This was my first time in a long time not using an accountant. I came across a small stumble, but the agent was super knowledgeable and helped me figure it out. We got the problem solved together.
Date published: 2023-02-17
Rated 5 out of 5 by from Long time client! I have been using TurboTax for 8 years now and every year, they help me file my taxes according to the IRS stipulations. They also help me find the best way to get more money back. I love TurboTax!
Date published: 2023-02-17
Rated 4 out of 5 by from Thank you turbo tax easy and quick. As long as you have the right information it’s easy to do.
Date published: 2023-02-17
Rated 5 out of 5 by from Thank you TurboTax They make things so efficient, very accessible, and they are alwasy so helpful.
Date published: 2023-02-17
Rated 2 out of 5 by from Fees Filing was quick and easy, however, I had to pay TurboTax an extra $39 just to pay for the deluxe version with the money I'd be getting from my federal returns, which I think is quite ridiculous and unnecessary.
Date published: 2023-02-17
Rated 5 out of 5 by from Good service Love the way Wendy helped me. She was informational as well
Date published: 2023-02-17
Rated 5 out of 5 by from The Best Turbo Tax is straightforward and easy to use. I've used Turbo Tax for more than 10 years and I highly recommend using it.
Date published: 2023-02-17
Rated 5 out of 5 by from Great service! Rudy helped me file my taxes for the first time and was nothing but helpful during the entire process!
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax, a very useful tool for small business user friendly and easy to follow. I am happy about this as I used it for over 5 years.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 7330
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Would be great if they could figure out data entry Again this year there are certain random fields that one can not enter data into. Had a terrible time even entering the registration key number this year. Finally this year I figured out if I used the Tab key (or in some cases Shift-Tab) to navigate to that box instead of mouse clicking I could enter the data instead of the other work around of enter form view. For me this made the program frustrating to keep tapping keys to be able to type. Were it not for this repeated problem I would give it 5 stars. This is the only program that I have ever had this problem with and I have used many.
Date published: 2023-02-17
Rated 5 out of 5 by from Awesome Experience This was my first time in a long time not using an accountant. I came across a small stumble, but the agent was super knowledgeable and helped me figure it out. We got the problem solved together.
Date published: 2023-02-17
Rated 5 out of 5 by from Long time client! I have been using TurboTax for 8 years now and every year, they help me file my taxes according to the IRS stipulations. They also help me find the best way to get more money back. I love TurboTax!
Date published: 2023-02-17
Rated 4 out of 5 by from Thank you turbo tax easy and quick. As long as you have the right information it’s easy to do.
Date published: 2023-02-17
Rated 5 out of 5 by from Thank you TurboTax They make things so efficient, very accessible, and they are alwasy so helpful.
Date published: 2023-02-17
Rated 2 out of 5 by from Fees Filing was quick and easy, however, I had to pay TurboTax an extra $39 just to pay for the deluxe version with the money I'd be getting from my federal returns, which I think is quite ridiculous and unnecessary.
Date published: 2023-02-17
Rated 5 out of 5 by from Good service Love the way Wendy helped me. She was informational as well
Date published: 2023-02-17
Rated 5 out of 5 by from The Best Turbo Tax is straightforward and easy to use. I've used Turbo Tax for more than 10 years and I highly recommend using it.
Date published: 2023-02-17
Rated 5 out of 5 by from Great service! Rudy helped me file my taxes for the first time and was nothing but helpful during the entire process!
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax, a very useful tool for small business user friendly and easy to follow. I am happy about this as I used it for over 5 years.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 7330