TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy - Awesome way to file taxes I was using H&R block till now and had terrible experience working with them this year so i moved to Turbotax and It is awesome. I like it. It is easy, fast and did not give any trouble. I strongly recommend TurboTax. Thanks
Date published: 2023-03-06
Rated 5 out of 5 by from Turbo helped Easy to use. Explains everything, fast to use for this being my first time filing myself
Date published: 2023-03-06
Rated 4 out of 5 by from Turbo Tax Did Well for our Complex Taxes 1. After paying for the service, the software wiped my payment clean, and I needed an agent to look up my original payment to continue processing. 2. Our HH bond interest was on a Treasury 1099-INT and already included on Schedule B and the Federal AGI...Later the software asked on Virginia taxes to enter savings bond interest a second time under Additions to Virginia income (When the amount was already in the AGI). 3. At first, after making payment, the print center indicated that Virginia Forms could not be printed for review. The software should be more specific to indicate that "more state input was needed prior to printing." This would have saved a call to Turbo Tax...The Agent was excellent in clearing up the terminology!
Date published: 2023-03-06
Rated 3 out of 5 by from First time disappointed I've been using Turbo tax for years and have been extremely happy with them. Paid $39 last year. After entering all the data they told me almost $160 to file. No other choice. Money is tight enough for everyone now but they had to take almost 1/2 of my return. Thanks Intuit!!
Date published: 2023-03-06
Rated 5 out of 5 by from Easy to use! Turbo Tax walks you through everything! It is so simple to use!
Date published: 2023-03-06
Rated 5 out of 5 by from A Trusted Partner Makes the entire process easy and very reliable, year after year, after year...
Date published: 2023-03-06
Rated 4 out of 5 by from format changed a bit There was a problem retrieving the information from the 2021 return to populate my 2022 return but I called the tech and she was very helpful in correcting the problem.
Date published: 2023-03-06
Rated 5 out of 5 by from never fails to amaze FAST EASY SIMPLE .... VERY INFORMATIVE.. FILES TAXES IN NO TIME.. NO FEES.. NO HIDDEN FEES..SEARCHES FOR IMPORTANT CREDITS..
Date published: 2023-03-06
Rated 4 out of 5 by from review Good. Website and filing is easy, but minor updates are needed to make navigating the website flawless.
Date published: 2023-03-06
Rated 5 out of 5 by from EASY Turbo Tax made it super easy for me to do my taxes on my own at home! I was excited that all the questions would back up automatically if I made a mistake. This is my favorite way to do my taxes!
Date published: 2023-03-06
All TurboTax® Offerings Reviews - Page 7328
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy - Awesome way to file taxes I was using H&R block till now and had terrible experience working with them this year so i moved to Turbotax and It is awesome. I like it. It is easy, fast and did not give any trouble. I strongly recommend TurboTax. Thanks
Date published: 2023-03-06
Rated 5 out of 5 by from Turbo helped Easy to use. Explains everything, fast to use for this being my first time filing myself
Date published: 2023-03-06
Rated 4 out of 5 by from Turbo Tax Did Well for our Complex Taxes 1. After paying for the service, the software wiped my payment clean, and I needed an agent to look up my original payment to continue processing. 2. Our HH bond interest was on a Treasury 1099-INT and already included on Schedule B and the Federal AGI...Later the software asked on Virginia taxes to enter savings bond interest a second time under Additions to Virginia income (When the amount was already in the AGI). 3. At first, after making payment, the print center indicated that Virginia Forms could not be printed for review. The software should be more specific to indicate that "more state input was needed prior to printing." This would have saved a call to Turbo Tax...The Agent was excellent in clearing up the terminology!
Date published: 2023-03-06
Rated 3 out of 5 by from First time disappointed I've been using Turbo tax for years and have been extremely happy with them. Paid $39 last year. After entering all the data they told me almost $160 to file. No other choice. Money is tight enough for everyone now but they had to take almost 1/2 of my return. Thanks Intuit!!
Date published: 2023-03-06
Rated 5 out of 5 by from Easy to use! Turbo Tax walks you through everything! It is so simple to use!
Date published: 2023-03-06
Rated 5 out of 5 by from A Trusted Partner Makes the entire process easy and very reliable, year after year, after year...
Date published: 2023-03-06
Rated 4 out of 5 by from format changed a bit There was a problem retrieving the information from the 2021 return to populate my 2022 return but I called the tech and she was very helpful in correcting the problem.
Date published: 2023-03-06
Rated 5 out of 5 by from never fails to amaze FAST EASY SIMPLE .... VERY INFORMATIVE.. FILES TAXES IN NO TIME.. NO FEES.. NO HIDDEN FEES..SEARCHES FOR IMPORTANT CREDITS..
Date published: 2023-03-06
Rated 4 out of 5 by from review Good. Website and filing is easy, but minor updates are needed to make navigating the website flawless.
Date published: 2023-03-06
Rated 5 out of 5 by from EASY Turbo Tax made it super easy for me to do my taxes on my own at home! I was excited that all the questions would back up automatically if I made a mistake. This is my favorite way to do my taxes!
Date published: 2023-03-06
All TurboTax® Offerings Reviews - Page 7328