TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Tom14235 from
TurboTax online is ok
I used the online version and found it not as good as the downloaded version that I've used before. You are not able to view forms until you're done and I found some of the flow to be confusing. It was not easy to get back to sections that I needed to return to at times.
Date published: 2022-04-16
Rated 5 out of 5 by
kawikid from
Awesome
Was very helpful, especially navigating all of the different options
Date published: 2022-04-16
Rated 5 out of 5 by
sflorence from
Love TurboTax
I always do my taxes with TurboTax. This year I had a question with one of the forms. I had TurboTax call me. The expert quickly called me back and assisted me with great precision.
Date published: 2022-04-16
Rated 4 out of 5 by
mdobaid from
Desktop version and online version compatibility
I have prepared my returns in the online version first. Later, I decided to use the desktop version. I feel there should be a way to pre-populate the desktop forms with the online ones.
Date published: 2022-04-16
Rated 3 out of 5 by
Not As Happy As I could B from
Not pleased with the pricing
I've used TurboTax for over 30 years and their direct pricing is much higher than through third party resellers- not much of a bargain for loyal customers
Date published: 2022-04-16
Rated 5 out of 5 by
PEPE35 from
EASY AND SIMPLE EXPERIENCE
LOVED THE SIMPLICITY OF THE ALREADY CONFUSING TASK
Date published: 2022-04-16
Rated 4 out of 5 by
Lady Preacher from
TurboTax Deluxe is an awesome online tool, but $$$
I have used TurboTax for a few years, it keeps all of my information stored. The Pros outway the Cons but there I one drawback. I found that in order to correct informational input on a 1095-A you have to delete the form, then start from scratch. I spend more time than necessary; whereas if the form was correctable as a pdf it would've saved me time.
Date published: 2022-04-16
Rated 5 out of 5 by
BRI0002 from
TURBOTAX IS EASY
GREAT EASY SYSTEM TO USE AND VERY EXPLANATORY AS WELL. THANK YOU
Date published: 2022-04-16
Rated 3 out of 5 by
007Charlie007 from
Wishing for a couple of improvements
Would like to search for key words on a page (including forms) via ctrl-F. Would also like to be able to understand certain calculations better -- such as Line 5 of Schedule 8812 (i.e. link show the worksheet). Finally, would like to understand (quick side/side "what if") what would have happened if something were different -- such as not taking the advance on child tax credit or signing up for FSA or other.
Date published: 2022-04-16
Rated 5 out of 5 by
Ca713 from
Easy
Easy and simple just how i like it!!!!!!!!!!!!!!!!
All TurboTax® Offerings Reviews - Page 7327
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Tom14235 from
TurboTax online is ok
I used the online version and found it not as good as the downloaded version that I've used before. You are not able to view forms until you're done and I found some of the flow to be confusing. It was not easy to get back to sections that I needed to return to at times.
Date published: 2022-04-16
Rated 5 out of 5 by
kawikid from
Awesome
Was very helpful, especially navigating all of the different options
Date published: 2022-04-16
Rated 5 out of 5 by
sflorence from
Love TurboTax
I always do my taxes with TurboTax. This year I had a question with one of the forms. I had TurboTax call me. The expert quickly called me back and assisted me with great precision.
Date published: 2022-04-16
Rated 4 out of 5 by
mdobaid from
Desktop version and online version compatibility
I have prepared my returns in the online version first. Later, I decided to use the desktop version. I feel there should be a way to pre-populate the desktop forms with the online ones.
Date published: 2022-04-16
Rated 3 out of 5 by
Not As Happy As I could B from
Not pleased with the pricing
I've used TurboTax for over 30 years and their direct pricing is much higher than through third party resellers- not much of a bargain for loyal customers
Date published: 2022-04-16
Rated 5 out of 5 by
PEPE35 from
EASY AND SIMPLE EXPERIENCE
LOVED THE SIMPLICITY OF THE ALREADY CONFUSING TASK
Date published: 2022-04-16
Rated 4 out of 5 by
Lady Preacher from
TurboTax Deluxe is an awesome online tool, but $$$
I have used TurboTax for a few years, it keeps all of my information stored. The Pros outway the Cons but there I one drawback. I found that in order to correct informational input on a 1095-A you have to delete the form, then start from scratch. I spend more time than necessary; whereas if the form was correctable as a pdf it would've saved me time.
Date published: 2022-04-16
Rated 5 out of 5 by
BRI0002 from
TURBOTAX IS EASY
GREAT EASY SYSTEM TO USE AND VERY EXPLANATORY AS WELL. THANK YOU
Date published: 2022-04-16
Rated 3 out of 5 by
007Charlie007 from
Wishing for a couple of improvements
Would like to search for key words on a page (including forms) via ctrl-F. Would also like to be able to understand certain calculations better -- such as Line 5 of Schedule 8812 (i.e. link show the worksheet). Finally, would like to understand (quick side/side "what if") what would have happened if something were different -- such as not taking the advance on child tax credit or signing up for FSA or other.
Date published: 2022-04-16
Rated 5 out of 5 by
Ca713 from
Easy
Easy and simple just how i like it!!!!!!!!!!!!!!!!
All TurboTax® Offerings Reviews - Page 7327
Date published: 2022-04-16