TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from So Far So GOod Smoooth Process. Everything went well and Turbo Tax walked through everything with me.
Date published: 2022-10-14
Rated 4 out of 5 by from TurboTax Review Handling of 1099-MISC is confusing when the income isn't from a business but is with intent to make a profit, especially when entering expenses of producing that income.
Date published: 2022-10-14
Rated 5 out of 5 by from Taxes made possible Turbo Tax makes accomplishing tax returns simple and thorough. I feel confident using Turbo Tax.
Date published: 2022-10-14
Rated 5 out of 5 by from Really Fantastic Using TT for the last 15+ years. Never had any problem and will definitely use this as well
Date published: 2022-10-14
Rated 4 out of 5 by from Unneeded forms from prior year loiter Needed to spend a lot of time researching how to delete a form that was unnecessarily loitering around from a prior year and didn't apply but was not being automatically pruned. (e.g. Form 2555). A lot of the directions posted applied to Turbo Tax Online and not the computer version. In general it took multiple Google searches to find the answer which is unusual for Turbo Tax which normally has a great help system or automatically does the right thing.
Date published: 2022-10-14
Rated 2 out of 5 by from Best intentions - But circular loops in program. Looks ok - but doesn't funcition well. Took me 3 days to get through Sched C because program didn't allow me to get back to Sched C page. One live expert was great - the other was clueless. I was forced to sign up for an unknown product (which looks like it will share my identity every all over the internet.when I was trying to submit my return, since there was no way to get out of the page to finish the returns without agreeing - would like my money back since I don't want it.. System was much easier to use last year. I am going to do something else next year.
Date published: 2022-10-14
Rated 5 out of 5 by from So easy to use Turbo Tax is easy to use and I feel confident it is asking for all necessary info and calculating it correctly.
Date published: 2022-10-14
Rated 5 out of 5 by from Very easy process. The step by step instructions were easy to understand. Thank You so much!
Date published: 2022-10-14
Rated 3 out of 5 by from TurboTax Problems with errors Purchased business and also home and business versions. Had so much trouble had to keep uninstalling and reinstalling because every time the programs did updates they keep coming up errors (sometimes two different errors) very much aggravating
Date published: 2022-10-14
Rated 2 out of 5 by from I had to wait til the week of October 10 to file I had a K-1 form which Turbotax incorrectly required data from a non existent Part 3. The option to uncheck a box for Part 3 did not appear in Turbotax updates until the week of October 10. Not happy about all the grief involved in filing for an extension and waiting until a few days before the final deadline to get the matter straightened out. Paying a penalty on my state taxes.
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 7325
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So Far So GOod Smoooth Process. Everything went well and Turbo Tax walked through everything with me.
Date published: 2022-10-14
Rated 4 out of 5 by from TurboTax Review Handling of 1099-MISC is confusing when the income isn't from a business but is with intent to make a profit, especially when entering expenses of producing that income.
Date published: 2022-10-14
Rated 5 out of 5 by from Taxes made possible Turbo Tax makes accomplishing tax returns simple and thorough. I feel confident using Turbo Tax.
Date published: 2022-10-14
Rated 5 out of 5 by from Really Fantastic Using TT for the last 15+ years. Never had any problem and will definitely use this as well
Date published: 2022-10-14
Rated 4 out of 5 by from Unneeded forms from prior year loiter Needed to spend a lot of time researching how to delete a form that was unnecessarily loitering around from a prior year and didn't apply but was not being automatically pruned. (e.g. Form 2555). A lot of the directions posted applied to Turbo Tax Online and not the computer version. In general it took multiple Google searches to find the answer which is unusual for Turbo Tax which normally has a great help system or automatically does the right thing.
Date published: 2022-10-14
Rated 2 out of 5 by from Best intentions - But circular loops in program. Looks ok - but doesn't funcition well. Took me 3 days to get through Sched C because program didn't allow me to get back to Sched C page. One live expert was great - the other was clueless. I was forced to sign up for an unknown product (which looks like it will share my identity every all over the internet.when I was trying to submit my return, since there was no way to get out of the page to finish the returns without agreeing - would like my money back since I don't want it.. System was much easier to use last year. I am going to do something else next year.
Date published: 2022-10-14
Rated 5 out of 5 by from So easy to use Turbo Tax is easy to use and I feel confident it is asking for all necessary info and calculating it correctly.
Date published: 2022-10-14
Rated 5 out of 5 by from Very easy process. The step by step instructions were easy to understand. Thank You so much!
Date published: 2022-10-14
Rated 3 out of 5 by from TurboTax Problems with errors Purchased business and also home and business versions. Had so much trouble had to keep uninstalling and reinstalling because every time the programs did updates they keep coming up errors (sometimes two different errors) very much aggravating
Date published: 2022-10-14
Rated 2 out of 5 by from I had to wait til the week of October 10 to file I had a K-1 form which Turbotax incorrectly required data from a non existent Part 3. The option to uncheck a box for Part 3 did not appear in Turbotax updates until the week of October 10. Not happy about all the grief involved in filing for an extension and waiting until a few days before the final deadline to get the matter straightened out. Paying a penalty on my state taxes.
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 7325