TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Turbotax was easy and quick I was able to get through everything quickly and accurately.
Date published: 2023-03-10
Rated 4 out of 5 by from easy to use I did not get the 20% offer on my payment. Why is that.
Date published: 2023-03-10
Rated 3 out of 5 by from took too long, on-line and phone help wasn't good My WI return has been rejected 3 times (so far). Phone 'help' couldn't resolve the issue. Just told me to print and file via USPS. Take just delays fixing the problem. WI (and me) want the return to be right.
Date published: 2023-03-10
Rated 5 out of 5 by from Awesome Turbo tax is very helpful and helps me get my taxes done quickly
Date published: 2023-03-10
Rated 5 out of 5 by from Easy to Use Turbo Tax walks you through your standard tax return. It makes e-filing super easy.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo Tax is quick and easy First time filing taxes, super easy! I liked that help was available if needed.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo Tax is hands down the best tax preparation Elizabeth was exceptional in preparing my taxes. She was very knowledgeable on distributions with my Inherited IRA and have more than one W2. She communicated with me consistently as we waited for forms to come in through my Fidelity Investments Portfolio. I HIGHLY recommend.
Date published: 2023-03-10
Rated 2 out of 5 by from Not Awesome I was so disappointed that I was ready to file end of Jan. and had to wait for Form from IRS because you didn't have till now. during the whole process, said my fees were total $109. When I finally received form 3-9-23 now fees became $149 + $44. I will look for other filing company next year
Date published: 2023-03-10
Rated 4 out of 5 by from Two states went well ? re state 3 Very smooth this year. Trouble about interstate credit, answered by community.
Date published: 2023-03-10
Rated 4 out of 5 by from Quit nickleing and dimeing me to death I have to file in two states, so I have to buy software for $80 Then I have to buy a state for $40, then I have to pay $25 to file one state, then and other $25 to file the second state. By the time I am done I have paid $170 and had to check out and pay 5 times. I also do not understand how one state cost $40. Most years I print out 40 sheets for each state and send them in Snail Mail. you are pricing yourself out of the market. for a few more dollars, I can have a professional do it for me. Everyone files one state, you should include E-File in the original price, and when I pay $40 for a second state, it should include E-file.
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 7322
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax was easy and quick I was able to get through everything quickly and accurately.
Date published: 2023-03-10
Rated 4 out of 5 by from easy to use I did not get the 20% offer on my payment. Why is that.
Date published: 2023-03-10
Rated 3 out of 5 by from took too long, on-line and phone help wasn't good My WI return has been rejected 3 times (so far). Phone 'help' couldn't resolve the issue. Just told me to print and file via USPS. Take just delays fixing the problem. WI (and me) want the return to be right.
Date published: 2023-03-10
Rated 5 out of 5 by from Awesome Turbo tax is very helpful and helps me get my taxes done quickly
Date published: 2023-03-10
Rated 5 out of 5 by from Easy to Use Turbo Tax walks you through your standard tax return. It makes e-filing super easy.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo Tax is quick and easy First time filing taxes, super easy! I liked that help was available if needed.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo Tax is hands down the best tax preparation Elizabeth was exceptional in preparing my taxes. She was very knowledgeable on distributions with my Inherited IRA and have more than one W2. She communicated with me consistently as we waited for forms to come in through my Fidelity Investments Portfolio. I HIGHLY recommend.
Date published: 2023-03-10
Rated 2 out of 5 by from Not Awesome I was so disappointed that I was ready to file end of Jan. and had to wait for Form from IRS because you didn't have till now. during the whole process, said my fees were total $109. When I finally received form 3-9-23 now fees became $149 + $44. I will look for other filing company next year
Date published: 2023-03-10
Rated 4 out of 5 by from Two states went well ? re state 3 Very smooth this year. Trouble about interstate credit, answered by community.
Date published: 2023-03-10
Rated 4 out of 5 by from Quit nickleing and dimeing me to death I have to file in two states, so I have to buy software for $80 Then I have to buy a state for $40, then I have to pay $25 to file one state, then and other $25 to file the second state. By the time I am done I have paid $170 and had to check out and pay 5 times. I also do not understand how one state cost $40. Most years I print out 40 sheets for each state and send them in Snail Mail. you are pricing yourself out of the market. for a few more dollars, I can have a professional do it for me. Everyone files one state, you should include E-File in the original price, and when I pay $40 for a second state, it should include E-file.
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 7322