TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 2 out of 5 by majaca from Help is non-existent Return was rejected without any rejection code. They promised to fix the return and I could re-file. There was nothing to correct and re-filed only to have it rejected a second time. The fix is to file by mail which will result in delay of refund. I purchased Turbo-Tax in order to E-file and am unable to file electronically.
Date published: 2023-03-10
Rated 1 out of 5 by PTSOU from This year's TurboTax software is buggy This year's software (the updater part) is extremely buggy. I had tried at least 3 installations. The updater was in this infinite loop. After numerous trial and finally it went thru.
Date published: 2023-03-10
Rated 3 out of 5 by GregV46 from State Tax integration is mediocre. Every year is fails to transfer some State Tax information from the previous year. Examples for MA are county and drivers license information. Also, the charge for State filing should be included.
Date published: 2023-03-10
Rated 5 out of 5 by ML12345 from Connie and Tracy (assistant) were great! My experience with TurboTax was great. Tracy was a great assistant and then Connie took care of the rest. It was very easy to use and file
Date published: 2023-03-10
Rated 1 out of 5 by shouldofgonewithtaxact from Wish i went with taxact I went with turbotax because i filed with them last year was hoping it would make my it a bit easier but i was way wrong. Now it lost my files and i have to mail it in.
Date published: 2023-03-10
Rated 5 out of 5 by NurseDaniii from quick Turbotax was quick and easy to use. I think my return is higher than it would be otherwise.
Date published: 2023-03-10
Rated 5 out of 5 by mindy7703 from amazing great service easy to use online assistance all around amazing
Date published: 2023-03-10
Rated 5 out of 5 by Shakes247 from Valerie P. was awesome. 100% Recommendation. Our agent was fantastic. Very quick responses to our complicated questions and very patient responses were much appreciated. She seemed almost happy that the taxes were complicated. Valerie was exceptional in every way.
Date published: 2023-03-10
Rated 5 out of 5 by Bigdruski from TurboTax is awesome TurboTax is awesome I love everything about it real easy and fast
Date published: 2023-03-10
Rated 5 out of 5 by EFW55 from TurboTax is the best and only tax software to use I have been using TurboTax for over 20 years and I will never switch to another. I appreciate the ease of using it. The Help and More Info are very useful and informative, I use them often.
All TurboTax® Offerings Reviews - Page 7321
Date published: 2023-03-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by majaca from Help is non-existent Return was rejected without any rejection code. They promised to fix the return and I could re-file. There was nothing to correct and re-filed only to have it rejected a second time. The fix is to file by mail which will result in delay of refund. I purchased Turbo-Tax in order to E-file and am unable to file electronically.
Date published: 2023-03-10
Rated 1 out of 5 by PTSOU from This year's TurboTax software is buggy This year's software (the updater part) is extremely buggy. I had tried at least 3 installations. The updater was in this infinite loop. After numerous trial and finally it went thru.
Date published: 2023-03-10
Rated 3 out of 5 by GregV46 from State Tax integration is mediocre. Every year is fails to transfer some State Tax information from the previous year. Examples for MA are county and drivers license information. Also, the charge for State filing should be included.
Date published: 2023-03-10
Rated 5 out of 5 by ML12345 from Connie and Tracy (assistant) were great! My experience with TurboTax was great. Tracy was a great assistant and then Connie took care of the rest. It was very easy to use and file
Date published: 2023-03-10
Rated 1 out of 5 by shouldofgonewithtaxact from Wish i went with taxact I went with turbotax because i filed with them last year was hoping it would make my it a bit easier but i was way wrong. Now it lost my files and i have to mail it in.
Date published: 2023-03-10
Rated 5 out of 5 by NurseDaniii from quick Turbotax was quick and easy to use. I think my return is higher than it would be otherwise.
Date published: 2023-03-10
Rated 5 out of 5 by mindy7703 from amazing great service easy to use online assistance all around amazing
Date published: 2023-03-10
Rated 5 out of 5 by Shakes247 from Valerie P. was awesome. 100% Recommendation. Our agent was fantastic. Very quick responses to our complicated questions and very patient responses were much appreciated. She seemed almost happy that the taxes were complicated. Valerie was exceptional in every way.
Date published: 2023-03-10
Rated 5 out of 5 by Bigdruski from TurboTax is awesome TurboTax is awesome I love everything about it real easy and fast
Date published: 2023-03-10
Rated 5 out of 5 by EFW55 from TurboTax is the best and only tax software to use I have been using TurboTax for over 20 years and I will never switch to another. I appreciate the ease of using it. The Help and More Info are very useful and informative, I use them often.
All TurboTax® Offerings Reviews - Page 7321
Date published: 2023-03-10