TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from program stuck cant file after it charged me 20.00$ keep charging more not any easer first time in 12 years it does not work it dept. getting lazy
Date published: 2021-02-27
Rated 5 out of 5 by from Good to use for tax return easy to file and lead maximum return by using Turbo Tax
Date published: 2021-02-27
Rated 5 out of 5 by from EASY AND CONVENIENT! Love using this tax service it is easy and very convenient to use, I work full time and it is easy to file my taxes in the comfort of my home on a Saturday rather than having to sit in a crowded tax office.
Date published: 2021-02-27
Rated 3 out of 5 by from Buggy this year... I've used turbotax for quite a few years, but had some issues this year. Mortgage interest forms I deleted kept reappearing in the final fed and state checks. I had another error show up about not being able to compute something, and it was difficult to get out of the screen. The error eventually resolved after I revisited the section, but I didn't change any info... Hopefully the errors are in the GUI and not how it populates the tax form... I have less confidence in the product than in previous years.
Date published: 2021-02-27
Rated 4 out of 5 by from Excellent It was pretty simple to follow instructions. Will use again next year.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome I've been using Turbo Tax for 9 years. Been GREAT...
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is amazing! Very user friendly and easy to process information
Date published: 2021-02-27
Rated 4 out of 5 by from Good way to prepare taxes My experience was brief and uneventful yet thorough.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome Woo hoo I love it it was great easy and fast ........
Date published: 2021-02-27
Rated 2 out of 5 by from Do not like online version For the past several years, I have purchased and downloaded Turbo Tax to prepare taxes for myself. I also do taxes for my son. I have always really enjoyed the product. This year was a nightmare trying to use the online version. The system constantly confused my information with my son's, logged out repeatedly, and refused to print. I will seek another product next year.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 7321
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from program stuck cant file after it charged me 20.00$ keep charging more not any easer first time in 12 years it does not work it dept. getting lazy
Date published: 2021-02-27
Rated 5 out of 5 by from Good to use for tax return easy to file and lead maximum return by using Turbo Tax
Date published: 2021-02-27
Rated 5 out of 5 by from EASY AND CONVENIENT! Love using this tax service it is easy and very convenient to use, I work full time and it is easy to file my taxes in the comfort of my home on a Saturday rather than having to sit in a crowded tax office.
Date published: 2021-02-27
Rated 3 out of 5 by from Buggy this year... I've used turbotax for quite a few years, but had some issues this year. Mortgage interest forms I deleted kept reappearing in the final fed and state checks. I had another error show up about not being able to compute something, and it was difficult to get out of the screen. The error eventually resolved after I revisited the section, but I didn't change any info... Hopefully the errors are in the GUI and not how it populates the tax form... I have less confidence in the product than in previous years.
Date published: 2021-02-27
Rated 4 out of 5 by from Excellent It was pretty simple to follow instructions. Will use again next year.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome I've been using Turbo Tax for 9 years. Been GREAT...
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is amazing! Very user friendly and easy to process information
Date published: 2021-02-27
Rated 4 out of 5 by from Good way to prepare taxes My experience was brief and uneventful yet thorough.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome Woo hoo I love it it was great easy and fast ........
Date published: 2021-02-27
Rated 2 out of 5 by from Do not like online version For the past several years, I have purchased and downloaded Turbo Tax to prepare taxes for myself. I also do taxes for my son. I have always really enjoyed the product. This year was a nightmare trying to use the online version. The system constantly confused my information with my son's, logged out repeatedly, and refused to print. I will seek another product next year.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 7321