TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Yax is great All was well. Everything was quick and easy. Ive always wanted to do my own taxes. I love the step by step questions.
Date published: 2022-04-28
Rated 1 out of 5 by from TurboTax Full Service is Dissapointing My live expert frequently asked me if I wanted to downgrade and do it myself. In addition I wasn't told I needed a more expensive version of the service until the last day. It took over 45 days to complete my filing after I had provided all the information require. As a final cherry on top I would have done it myself if I could have properly API linked my crypto or uploaded a file. Both options failed after repeated attempts and contacting TurboTax. I only resorted to this service so that I didn't have to manually add my line items for crypto. After having received this service though I regret not just doing it myself.
Date published: 2022-04-28
Rated 5 out of 5 by from Turbo Tax is My Go To its sweet and legit, definitely use every year. love it. if they had a "turbo life" id use it...
Date published: 2022-04-28
Rated 5 out of 5 by from Turbo taw is a great program I use to use turbo every year. I went back to them when Credit Karma ended this year and I am glad I did.
Date published: 2022-04-28
Rated 5 out of 5 by from Thank you I had a great experience will be using them from here on out
Date published: 2022-04-28
Rated 5 out of 5 by from Good fast and effective, i like turbo tax. it's the best.
Date published: 2022-04-28
Rated 5 out of 5 by from TurboTax is a Blessing Turbo Tax makes filling my taxes so much easier every year!
Date published: 2022-04-28
Rated 4 out of 5 by from Everything was good until trying to file amendment Widely reported, and a month later still not fixed, users get "We can't file your return because we are unable to locate the attachment at . Please go back and re-attach it. Then try e-filing again" when trying to file. No fix yet.
Date published: 2022-04-28
Rated 2 out of 5 by from Deceiving Service While filing your taxes from the comfort of your home is very convenient, it does come with a price. Turbo Tax advertises themselves as a free service, but nothing about filing your taxes is actually "FREE." Even if you do not use any of their extra services, you will still be charged for something in the end. Most returns aren't "simple" returns, which is the only version of Turbo Tax that is free.
Date published: 2022-04-28
Rated 5 out of 5 by from TurboTax is amazing I love using TurboTax every year because it makes it so easy for me to file my taxes. The simple step by step process is straightforward and easy to understand. If I ever don't have a document their helpful hints make it easy for me to find what I need to continue filing my taxes.
Date published: 2022-04-28
All TurboTax® Offerings Reviews - Page 733
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Yax is great All was well. Everything was quick and easy. Ive always wanted to do my own taxes. I love the step by step questions.
Date published: 2022-04-28
Rated 1 out of 5 by from TurboTax Full Service is Dissapointing My live expert frequently asked me if I wanted to downgrade and do it myself. In addition I wasn't told I needed a more expensive version of the service until the last day. It took over 45 days to complete my filing after I had provided all the information require. As a final cherry on top I would have done it myself if I could have properly API linked my crypto or uploaded a file. Both options failed after repeated attempts and contacting TurboTax. I only resorted to this service so that I didn't have to manually add my line items for crypto. After having received this service though I regret not just doing it myself.
Date published: 2022-04-28
Rated 5 out of 5 by from Turbo Tax is My Go To its sweet and legit, definitely use every year. love it. if they had a "turbo life" id use it...
Date published: 2022-04-28
Rated 5 out of 5 by from Turbo taw is a great program I use to use turbo every year. I went back to them when Credit Karma ended this year and I am glad I did.
Date published: 2022-04-28
Rated 5 out of 5 by from Thank you I had a great experience will be using them from here on out
Date published: 2022-04-28
Rated 5 out of 5 by from Good fast and effective, i like turbo tax. it's the best.
Date published: 2022-04-28
Rated 5 out of 5 by from TurboTax is a Blessing Turbo Tax makes filling my taxes so much easier every year!
Date published: 2022-04-28
Rated 4 out of 5 by from Everything was good until trying to file amendment Widely reported, and a month later still not fixed, users get "We can't file your return because we are unable to locate the attachment at . Please go back and re-attach it. Then try e-filing again" when trying to file. No fix yet.
Date published: 2022-04-28
Rated 2 out of 5 by from Deceiving Service While filing your taxes from the comfort of your home is very convenient, it does come with a price. Turbo Tax advertises themselves as a free service, but nothing about filing your taxes is actually "FREE." Even if you do not use any of their extra services, you will still be charged for something in the end. Most returns aren't "simple" returns, which is the only version of Turbo Tax that is free.
Date published: 2022-04-28
Rated 5 out of 5 by from TurboTax is amazing I love using TurboTax every year because it makes it so easy for me to file my taxes. The simple step by step process is straightforward and easy to understand. If I ever don't have a document their helpful hints make it easy for me to find what I need to continue filing my taxes.
Date published: 2022-04-28
All TurboTax® Offerings Reviews - Page 733