TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from quality is declining problems transmitting unable to save return before transmitting. said file was locked.I will never buy turbotax again. turbotax support is non existant.
Date published: 2023-02-17
Rated 5 out of 5 by from Great Help We had a number of changes this year, and Turbo Tax helped me all the way through it. Made difficult things much easier to process. Thank you!
Date published: 2023-02-17
Rated 5 out of 5 by from Dani is a rock star I was having a hard time getting my taxes to go through but with Dani's expertise it was a breeze. Give her a raise.
Date published: 2023-02-17
Rated 5 out of 5 by from my return sara was awesome in helping me with all the questions and answers i needed and finding out the information
Date published: 2023-02-17
Rated 4 out of 5 by from Time settings The submission clock time was wrong. It displayed the time as one hour wrong
Date published: 2023-02-17
Rated 3 out of 5 by from Over all it's only okay. It's like the people who make the software have never actually used it to file their taxes. It asks the same questions over and over and over. At the end, if there are any missing fields, it will saying something like "Box 9 needs an entry" with ZERO context as to what form, or what box 9 is for. You literally end up guessing! Other than that- it does file your taxes for you, and is way easier than trying to do the paper forms.
Date published: 2023-02-17
Rated 5 out of 5 by from Easy to use I have been using it for over two decades and my return are fairly complex. Its easy to use.
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is a great tax filing service TurboTax is convenient and very easy to use. I've been using TurboTax for 8 years and I love it.
Date published: 2023-02-17
Rated 1 out of 5 by from Poor I cannot get answers to why my 2020 state returns were not submitted to the Indiana Department of Revenue. Therefore I cannot receive the $325.00 ATR money the state issued because of this problem. Is there someone I can talk to about this problem?
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax is Fast & Easy I use to have an accountant do my returns. Many told me I was wasting my money. I had many things to itemize so I was unsure I could do it well. I finally gave it a shot and it was easy and reduces the anxiety I had surrounding my tax form submittal.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 7319
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from quality is declining problems transmitting unable to save return before transmitting. said file was locked.I will never buy turbotax again. turbotax support is non existant.
Date published: 2023-02-17
Rated 5 out of 5 by from Great Help We had a number of changes this year, and Turbo Tax helped me all the way through it. Made difficult things much easier to process. Thank you!
Date published: 2023-02-17
Rated 5 out of 5 by from Dani is a rock star I was having a hard time getting my taxes to go through but with Dani's expertise it was a breeze. Give her a raise.
Date published: 2023-02-17
Rated 5 out of 5 by from my return sara was awesome in helping me with all the questions and answers i needed and finding out the information
Date published: 2023-02-17
Rated 4 out of 5 by from Time settings The submission clock time was wrong. It displayed the time as one hour wrong
Date published: 2023-02-17
Rated 3 out of 5 by from Over all it's only okay. It's like the people who make the software have never actually used it to file their taxes. It asks the same questions over and over and over. At the end, if there are any missing fields, it will saying something like "Box 9 needs an entry" with ZERO context as to what form, or what box 9 is for. You literally end up guessing! Other than that- it does file your taxes for you, and is way easier than trying to do the paper forms.
Date published: 2023-02-17
Rated 5 out of 5 by from Easy to use I have been using it for over two decades and my return are fairly complex. Its easy to use.
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is a great tax filing service TurboTax is convenient and very easy to use. I've been using TurboTax for 8 years and I love it.
Date published: 2023-02-17
Rated 1 out of 5 by from Poor I cannot get answers to why my 2020 state returns were not submitted to the Indiana Department of Revenue. Therefore I cannot receive the $325.00 ATR money the state issued because of this problem. Is there someone I can talk to about this problem?
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax is Fast & Easy I use to have an accountant do my returns. Many told me I was wasting my money. I had many things to itemize so I was unsure I could do it well. I finally gave it a shot and it was easy and reduces the anxiety I had surrounding my tax form submittal.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 7319