TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I love it Easy user friendly. Been using TurboTax for years and you should to.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is easy to use Always easy and peace of mind is there. Would recommend for anyone to use and have a wonderful experience. I have used this for the last 8 years.
Date published: 2022-04-05
Rated 5 out of 5 by from Awesome Awesome would recommend to other people and family
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax I have used for years and enjoy the work I was able to get my taxes done in a timely manner and they were able to answer my questions and concerns
Date published: 2022-04-05
Rated 5 out of 5 by from Everybody should do the Hand off This was the best tax experience. I would never file taxes another way again.
Date published: 2022-04-05
Rated 5 out of 5 by from Awesome Very easy to use. prints and saves returns. recommend it always
Date published: 2022-04-05
Rated 5 out of 5 by from Stephanie was very efficient in helping me. Stephanie guided me through gathering all of the documents that I needed to complete my tax entries.
Date published: 2022-04-05
Rated 5 out of 5 by from straightforward Filing my taxes was very simple this year. The way turbo tax software walks me through all the common (and uncommon) questions was very helpful. I feel confident filing my taxes when I use turbo tax
Date published: 2022-04-05
Rated 2 out of 5 by from Turbotax needs more work Turbotax has a problem entering the amounts forgiven by a PPP loan in the correct boxes on the K-1. You get caught up in a loop between an error on the M-1 worksheet and the numbers on the K-1, which won't allow the company to file a return. The first "fix" Turbotax suggested corrected the error on the M-1 and I was able to efile the return. BUT, THE RETURN WAS REJECTED BY BOTH IRS & VA. Turbotax suggested another "fix" through written instructions in the program. I followed the directions, efiled again & THE 2ND RETURN WAS REJECTED. Finally, I spoke with 2 Turbotax consultants to fix the same problem. The "fix" allowed me to efile again. Let's see if the 3rd return is accepted by the IRS and VA. It's very disappointing in having to deal with this recurring problem.
Date published: 2022-04-05
Rated 5 out of 5 by from Joanna is awesome! Joanna is super amazing! She was a great at helping me through my tax return! I usually do something super simple but I was having some issues and she made all of the problems so easy to deal with! I definitely plan on going through turbo tax again! Joanna was the best!
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 7310
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love it Easy user friendly. Been using TurboTax for years and you should to.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is easy to use Always easy and peace of mind is there. Would recommend for anyone to use and have a wonderful experience. I have used this for the last 8 years.
Date published: 2022-04-05
Rated 5 out of 5 by from Awesome Awesome would recommend to other people and family
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax I have used for years and enjoy the work I was able to get my taxes done in a timely manner and they were able to answer my questions and concerns
Date published: 2022-04-05
Rated 5 out of 5 by from Everybody should do the Hand off This was the best tax experience. I would never file taxes another way again.
Date published: 2022-04-05
Rated 5 out of 5 by from Awesome Very easy to use. prints and saves returns. recommend it always
Date published: 2022-04-05
Rated 5 out of 5 by from Stephanie was very efficient in helping me. Stephanie guided me through gathering all of the documents that I needed to complete my tax entries.
Date published: 2022-04-05
Rated 5 out of 5 by from straightforward Filing my taxes was very simple this year. The way turbo tax software walks me through all the common (and uncommon) questions was very helpful. I feel confident filing my taxes when I use turbo tax
Date published: 2022-04-05
Rated 2 out of 5 by from Turbotax needs more work Turbotax has a problem entering the amounts forgiven by a PPP loan in the correct boxes on the K-1. You get caught up in a loop between an error on the M-1 worksheet and the numbers on the K-1, which won't allow the company to file a return. The first "fix" Turbotax suggested corrected the error on the M-1 and I was able to efile the return. BUT, THE RETURN WAS REJECTED BY BOTH IRS & VA. Turbotax suggested another "fix" through written instructions in the program. I followed the directions, efiled again & THE 2ND RETURN WAS REJECTED. Finally, I spoke with 2 Turbotax consultants to fix the same problem. The "fix" allowed me to efile again. Let's see if the 3rd return is accepted by the IRS and VA. It's very disappointing in having to deal with this recurring problem.
Date published: 2022-04-05
Rated 5 out of 5 by from Joanna is awesome! Joanna is super amazing! She was a great at helping me through my tax return! I usually do something super simple but I was having some issues and she made all of the problems so easy to deal with! I definitely plan on going through turbo tax again! Joanna was the best!
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 7310