TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax kept me informed of needed documents. I started with a female (Anna?) who told me how to take pictures of my docs and download them to TurboTax. My return was then given to John who told me what further documents were needed and completed my return.
Date published: 2022-04-13
Rated 4 out of 5 by from I like Turbo Tax except they upgraded me Did not need to pay for business format. Do not have a business but could not go back. Did not want to delete so payed too much. Otherwise it is a good program
Date published: 2022-04-13
Rated 5 out of 5 by from Great experience It was simple and easy and it explained every detail when asked.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is Awsome So easy!!! Simple questions. Very informative of information required.
Date published: 2022-04-13
Rated 5 out of 5 by from It imports Robinhood It imports Robinhood. The Letter 6475 part was confusing. Both my wife and I received a letter, so filing jointly was the letter dollar amount * 2. I didn't know how to deal with a merger stock sale. I'm deeply disappointed with US govt taxation system. ALL data points should be imported.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax is awesome! Turbo Tax makes doing your taxes quick and easy. I use Turbo Tax every year and never have any issues.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is Awesome! You have to have some knowledge of taxes to use any company. But Turbo Tax makes it very easy to understand!
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is great Covers all areas of strategy and concern with the necessary questions. Organizes all my tax returns for easy access. Been using for over 12 years
Date published: 2022-04-13
Rated 3 out of 5 by from Useful but Expensive Overall resourceful and easy to use. However, filing fees are high and increases even more the closer you get to tax deadline. Their $0 advertised filing fees is only if you're single, no dependents, no deductible nor itemizing anything.
Date published: 2022-04-13
Rated 3 out of 5 by from Overpriced The sale of one stock, with $5 of capital gains, made me have to upgrade and spend 50 more bucks on this product. Overpriced. Probably would save time and money going to a tax person. Also, I had to search and find the 1098 Mortgage Insurance area myself as the software didn't prompt for it.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 7308
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax kept me informed of needed documents. I started with a female (Anna?) who told me how to take pictures of my docs and download them to TurboTax. My return was then given to John who told me what further documents were needed and completed my return.
Date published: 2022-04-13
Rated 4 out of 5 by from I like Turbo Tax except they upgraded me Did not need to pay for business format. Do not have a business but could not go back. Did not want to delete so payed too much. Otherwise it is a good program
Date published: 2022-04-13
Rated 5 out of 5 by from Great experience It was simple and easy and it explained every detail when asked.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is Awsome So easy!!! Simple questions. Very informative of information required.
Date published: 2022-04-13
Rated 5 out of 5 by from It imports Robinhood It imports Robinhood. The Letter 6475 part was confusing. Both my wife and I received a letter, so filing jointly was the letter dollar amount * 2. I didn't know how to deal with a merger stock sale. I'm deeply disappointed with US govt taxation system. ALL data points should be imported.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax is awesome! Turbo Tax makes doing your taxes quick and easy. I use Turbo Tax every year and never have any issues.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is Awesome! You have to have some knowledge of taxes to use any company. But Turbo Tax makes it very easy to understand!
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is great Covers all areas of strategy and concern with the necessary questions. Organizes all my tax returns for easy access. Been using for over 12 years
Date published: 2022-04-13
Rated 3 out of 5 by from Useful but Expensive Overall resourceful and easy to use. However, filing fees are high and increases even more the closer you get to tax deadline. Their $0 advertised filing fees is only if you're single, no dependents, no deductible nor itemizing anything.
Date published: 2022-04-13
Rated 3 out of 5 by from Overpriced The sale of one stock, with $5 of capital gains, made me have to upgrade and spend 50 more bucks on this product. Overpriced. Probably would save time and money going to a tax person. Also, I had to search and find the 1098 Mortgage Insurance area myself as the software didn't prompt for it.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 7308