TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Turbo Tax is Great! Quick and easy and I can feel confident in preparing my own taxes.
Date published: 2023-03-07
Rated 4 out of 5 by from Had several problems this year. 1-Main issue was TT did not search and find my last year file. That caused other problems as a 2nd instance of TT was selected by accident. I filled my entire taxes on the 2021 application and when I printed it, all the numbers were 0. !! I had to enter everything again. I had many more problems this year with TT.
Date published: 2023-03-07
Rated 2 out of 5 by from Misclassified my return My return was misclassified and when filing, required a much more expensive version of Turbo Tax. Was told the only way to go back to a deluxe or premier version was to start from scratch. Very misleading
Date published: 2023-03-07
Rated 5 out of 5 by from Turbo tax is convenient and fast Excellent experience. Cynthia was fast and proficient
Date published: 2023-03-07
Rated 5 out of 5 by from Wow, how easy was that! So easy to use and so much less than an tax accountant!
Date published: 2023-03-07
Rated 5 out of 5 by from TurboTax Live for Business is Awesome! Forming our new creative studio as a multi-member LLC and S Corp has been a HUGE learning curve. As managing member I'm a creative not an accountant! But the folks at TurboTax Live Business were very patient, guiding me through bookkeeping cleanup and the tax preparation process -- which is significantly more complicated than I'm used to. After this experience I feel our new business has a very firm foundation. And BONUS...having a tax professional available for questions throughout the year really gives me piece of mind.
Date published: 2023-03-07
Rated 2 out of 5 by from Feeling duped After completing my taxes, there was almost no benefit to filing using the self-employed tier that TurboTax suggested and charges a premium for. Instead of being able to downgrade back to what I originally wanted all along, I would have had to re-do all of my families taxes again under the downgraded tier. This was not disclosed before being switched to the more expensive tier. I won't be back to using Turbo Tax again after this move.
Date published: 2023-03-07
Rated 4 out of 5 by from State Tax - NJ - forms It appears that Turbo Tax pulled down 2 versions of Schedule NJ-HCC. Additionally, NJ-2210 2022 form says "Fill in the oval at line 52, form NJ-1040, and enclose this form with your return" but there is no oval on the TT generated form.
Date published: 2023-03-07
Rated 5 out of 5 by from Excellant As Always this was another year of good production of the tax return, thanks
Date published: 2023-03-07
Rated 5 out of 5 by from AWESOME SERVICE Great experience with turbo tax. It was extremely easy
Date published: 2023-03-07
All TurboTax® Offerings Reviews - Page 7308
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Great! Quick and easy and I can feel confident in preparing my own taxes.
Date published: 2023-03-07
Rated 4 out of 5 by from Had several problems this year. 1-Main issue was TT did not search and find my last year file. That caused other problems as a 2nd instance of TT was selected by accident. I filled my entire taxes on the 2021 application and when I printed it, all the numbers were 0. !! I had to enter everything again. I had many more problems this year with TT.
Date published: 2023-03-07
Rated 2 out of 5 by from Misclassified my return My return was misclassified and when filing, required a much more expensive version of Turbo Tax. Was told the only way to go back to a deluxe or premier version was to start from scratch. Very misleading
Date published: 2023-03-07
Rated 5 out of 5 by from Turbo tax is convenient and fast Excellent experience. Cynthia was fast and proficient
Date published: 2023-03-07
Rated 5 out of 5 by from Wow, how easy was that! So easy to use and so much less than an tax accountant!
Date published: 2023-03-07
Rated 5 out of 5 by from TurboTax Live for Business is Awesome! Forming our new creative studio as a multi-member LLC and S Corp has been a HUGE learning curve. As managing member I'm a creative not an accountant! But the folks at TurboTax Live Business were very patient, guiding me through bookkeeping cleanup and the tax preparation process -- which is significantly more complicated than I'm used to. After this experience I feel our new business has a very firm foundation. And BONUS...having a tax professional available for questions throughout the year really gives me piece of mind.
Date published: 2023-03-07
Rated 2 out of 5 by from Feeling duped After completing my taxes, there was almost no benefit to filing using the self-employed tier that TurboTax suggested and charges a premium for. Instead of being able to downgrade back to what I originally wanted all along, I would have had to re-do all of my families taxes again under the downgraded tier. This was not disclosed before being switched to the more expensive tier. I won't be back to using Turbo Tax again after this move.
Date published: 2023-03-07
Rated 4 out of 5 by from State Tax - NJ - forms It appears that Turbo Tax pulled down 2 versions of Schedule NJ-HCC. Additionally, NJ-2210 2022 form says "Fill in the oval at line 52, form NJ-1040, and enclose this form with your return" but there is no oval on the TT generated form.
Date published: 2023-03-07
Rated 5 out of 5 by from Excellant As Always this was another year of good production of the tax return, thanks
Date published: 2023-03-07
Rated 5 out of 5 by from AWESOME SERVICE Great experience with turbo tax. It was extremely easy
Date published: 2023-03-07
All TurboTax® Offerings Reviews - Page 7308