TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbotax, QCDs, cryptocurrency Turbotax asked all the right questions to correctly handle QCDs from IRAs. Turbotax flawlessly imported CryptoTrader.Tax cryptocurrency trades and sells. It was very frustrating getting cryptocurrency interest reported on 1099-MISC accepted, i.e. answering the related questions, it wanted to turn this into "work". I finally got it to go through by checking the box, "No, it didn't involve an attempt to earn money."
Date published: 2021-03-08
Rated 5 out of 5 by from I THINK TERBO TAX IS GREAT SO FAR I HAVE HAD NO PROBLEMS USING TURBO TAX. THEY HAVE GOTTEN ME MONEY BACK WHERE OTHERS MISSED THINGS.THEY ARE EASY TO USE EVEN FOR US OLD FOLKS.
Date published: 2021-03-08
Rated 4 out of 5 by from Wish I have used Turbo Tax for years. I really like it. I have one complaint for the 1099 R CSA from OPM my box 7 always says "NONDISABILITY" and there is no OPM Code for that in the Box just the word. I receive this as a benefit of a divorce action, it seems to be I ought to be able on Turbo Tax to type in the word as it appears in box 7. Each year I do take the return to an advisor to fix this portion of the return.
Date published: 2021-03-08
Rated 5 out of 5 by from quick and easy It was so easy didn't need any assistance other than what the online program offered.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax was Awesome The turbo tax system was very easy and helpful throughout the process
Date published: 2021-03-08
Rated 5 out of 5 by from Super Easy First Time Doing my taxes period! Turbo Tax made it super easy
Date published: 2021-03-08
Rated 2 out of 5 by from Processing Fees I was charged $50 to process my tax return although I didn't elect for any additional services. This is the first time I have ever been charged. Additionally, I selected to deduct the $50 from my return and found out at checkout they tried to charge me $40 to do so ($90 total).
Date published: 2021-03-08
Rated 4 out of 5 by from TurboTax is great, except for communications. I have used TT for several years. This year there was a filing error due to a TT software problem and both Federal and State returns were rejected. There was a promise of an update, but there was no indication that the update was made and that I could re-file. There was no communications from Customer Service and no avenue to reach anyone to find out the status. Very poor communications which left a lot of people unable to discover the status of the error correction.
Date published: 2021-03-08
Rated 5 out of 5 by from Awesome The gentleman was really great and understanding. He was great.
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is awesome TurboTax is very easy to use. I've used it the last 3 years and have been very please with the service. Very very user friendly
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7307
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbotax, QCDs, cryptocurrency Turbotax asked all the right questions to correctly handle QCDs from IRAs. Turbotax flawlessly imported CryptoTrader.Tax cryptocurrency trades and sells. It was very frustrating getting cryptocurrency interest reported on 1099-MISC accepted, i.e. answering the related questions, it wanted to turn this into "work". I finally got it to go through by checking the box, "No, it didn't involve an attempt to earn money."
Date published: 2021-03-08
Rated 5 out of 5 by from I THINK TERBO TAX IS GREAT SO FAR I HAVE HAD NO PROBLEMS USING TURBO TAX. THEY HAVE GOTTEN ME MONEY BACK WHERE OTHERS MISSED THINGS.THEY ARE EASY TO USE EVEN FOR US OLD FOLKS.
Date published: 2021-03-08
Rated 4 out of 5 by from Wish I have used Turbo Tax for years. I really like it. I have one complaint for the 1099 R CSA from OPM my box 7 always says "NONDISABILITY" and there is no OPM Code for that in the Box just the word. I receive this as a benefit of a divorce action, it seems to be I ought to be able on Turbo Tax to type in the word as it appears in box 7. Each year I do take the return to an advisor to fix this portion of the return.
Date published: 2021-03-08
Rated 5 out of 5 by from quick and easy It was so easy didn't need any assistance other than what the online program offered.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax was Awesome The turbo tax system was very easy and helpful throughout the process
Date published: 2021-03-08
Rated 5 out of 5 by from Super Easy First Time Doing my taxes period! Turbo Tax made it super easy
Date published: 2021-03-08
Rated 2 out of 5 by from Processing Fees I was charged $50 to process my tax return although I didn't elect for any additional services. This is the first time I have ever been charged. Additionally, I selected to deduct the $50 from my return and found out at checkout they tried to charge me $40 to do so ($90 total).
Date published: 2021-03-08
Rated 4 out of 5 by from TurboTax is great, except for communications. I have used TT for several years. This year there was a filing error due to a TT software problem and both Federal and State returns were rejected. There was a promise of an update, but there was no indication that the update was made and that I could re-file. There was no communications from Customer Service and no avenue to reach anyone to find out the status. Very poor communications which left a lot of people unable to discover the status of the error correction.
Date published: 2021-03-08
Rated 5 out of 5 by from Awesome The gentleman was really great and understanding. He was great.
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is awesome TurboTax is very easy to use. I've used it the last 3 years and have been very please with the service. Very very user friendly
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7307