TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Excellent help Had an issue filing and talked to lynay and she was so helpful!
Date published: 2021-03-08
Rated 3 out of 5 by from Not that good I have used Turbo Tax for over 20 years. This year was below expectations. Twice I could not enter information on Turbo Tax. Each time it took an expert over 1 hour to figure the entry with me. Even the experts did not know how to enter data. Unsatisfactory.
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is Awesome! I had an issue with 2019 taxes and Ed (Tax Representative) was AWESOME! Very patient with me and my questions. Knew exactly what I needed to do and helped to guide me through all of the steps. Thank you Ed.
Date published: 2021-03-08
Rated 5 out of 5 by from Easy to use! TurboTax is easy to learn and use! This is my first time filing and I loved that TurboTax helped me pick between standard and itemize deductions.
Date published: 2021-03-08
Rated 4 out of 5 by from Turbotax A Lady name Tina N that work at turbotax help on the turbotax in Michigan.
Date published: 2021-03-08
Rated 4 out of 5 by from turbo tax was easy turbo tax was quick and easy i like the step by step instructions along the way
Date published: 2021-03-08
Rated 5 out of 5 by from Outstanding Great product. Extremely easy to use. I would use it again for sure.
Date published: 2021-03-08
Rated 5 out of 5 by from I love TurboTax! I love how easy it is! I would recommend this product to anyone instead of paying tons of money when you can do it yourself.
Date published: 2021-03-08
Rated 1 out of 5 by from Very poor customer experience I have been trying to get the issue resolved where efiling isn't accepted due to a bug in Turbotax as stated in this community post. https://ttlc.intuit.com/community/taxes/discussion/e-file-rejected-due-to-foreigntaxespaidoraccrueddt-on-form-1116/00/1964933/page/8 But no luck. No product support executive is even willing to bring this up to the correct person.
Date published: 2021-03-08
Rated 3 out of 5 by from Turbo Tax Cost More Than its Worth Turbo Tax continues to raise the prices and pushes additional costs without any substantial added value. it will probably my lasst year using Turbo Tax.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7306
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent help Had an issue filing and talked to lynay and she was so helpful!
Date published: 2021-03-08
Rated 3 out of 5 by from Not that good I have used Turbo Tax for over 20 years. This year was below expectations. Twice I could not enter information on Turbo Tax. Each time it took an expert over 1 hour to figure the entry with me. Even the experts did not know how to enter data. Unsatisfactory.
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is Awesome! I had an issue with 2019 taxes and Ed (Tax Representative) was AWESOME! Very patient with me and my questions. Knew exactly what I needed to do and helped to guide me through all of the steps. Thank you Ed.
Date published: 2021-03-08
Rated 5 out of 5 by from Easy to use! TurboTax is easy to learn and use! This is my first time filing and I loved that TurboTax helped me pick between standard and itemize deductions.
Date published: 2021-03-08
Rated 4 out of 5 by from Turbotax A Lady name Tina N that work at turbotax help on the turbotax in Michigan.
Date published: 2021-03-08
Rated 4 out of 5 by from turbo tax was easy turbo tax was quick and easy i like the step by step instructions along the way
Date published: 2021-03-08
Rated 5 out of 5 by from Outstanding Great product. Extremely easy to use. I would use it again for sure.
Date published: 2021-03-08
Rated 5 out of 5 by from I love TurboTax! I love how easy it is! I would recommend this product to anyone instead of paying tons of money when you can do it yourself.
Date published: 2021-03-08
Rated 1 out of 5 by from Very poor customer experience I have been trying to get the issue resolved where efiling isn't accepted due to a bug in Turbotax as stated in this community post. https://ttlc.intuit.com/community/taxes/discussion/e-file-rejected-due-to-foreigntaxespaidoraccrueddt-on-form-1116/00/1964933/page/8 But no luck. No product support executive is even willing to bring this up to the correct person.
Date published: 2021-03-08
Rated 3 out of 5 by from Turbo Tax Cost More Than its Worth Turbo Tax continues to raise the prices and pushes additional costs without any substantial added value. it will probably my lasst year using Turbo Tax.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7306