TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from AMAZING AND EASY Easy, VERY informative. the system walks you through and you really don't feel alone.
Date published: 2021-03-08
Rated 4 out of 5 by from Turbo tax is good I have been using turbo tax for years and i like it. I wish they would allow me to move screen up and down by touch. Would increase my productivity
Date published: 2021-03-08
Rated 3 out of 5 by from TurboTax Stumbling I've successfully used TurboTax for decades without issues. This year was a different story. My 1099R contained multiple lines and I had to create a new record for each entry. I couldn't combine them which I think is a program logic flaw. I had religiously updated the program and was on the latest release.
Date published: 2021-03-08
Rated 5 out of 5 by from so easy to use!!! i love turbo tax! i use them every year. its so easy a toddler can do it!
Date published: 2021-03-08
Rated 4 out of 5 by from At 77 my brain is not best But thanks hopefully it will all work and i can keep using tbx
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is great! Everything went great!!.............................
Date published: 2021-03-08
Rated 5 out of 5 by from I trust TurboTax As a senior and not a computer genius, I feel comfortable filing my taxes with TurboTax. Their step by step guides and comments makes it easy for someone like me what information is needed. I've used them for years and will continue to do so.
Date published: 2021-03-08
Rated 5 out of 5 by from its greattttttt i love it and will use it till i am no longer need to
Date published: 2021-03-08
Rated 5 out of 5 by from Great UX copywriting and improved Flow! You did a great job this year of automating fields that made sense to avoid unnecessary user errors, e.g., entering things that are objective and already available info, like my birthday, today's date. Also, great UX copywriting that encourages us as we're doing what is normally a very dry and tedious task, as well as copy that moves us along. (I am not a UXer with a bias for UX, but rather a recruiter that specializes in UX. Hats off to your recruiting team and management for hiring people who clearly improve upon UX year after year. Considering that more tax laws are layered in each year (especially with current administration), not less, it's really impressive how you all manage to take all that into consideration each year AND improve the UI and UX flow. Well done, TurboTax! I really appreciate being able to trust you all and not having to have the weight of understanding bureaucratic tax law and poorly written government forms on my shoulders, but lessened considerably by your translations into laymen's terms. You all are wonderful and I recommend you to friends every year who haven't done their taxes before (apparently, I have a lot of 20-something friends who didn't start doing their own taxes when they started working - had no idea so many highly capable business professionals are so dependent on parents for basic "adulting" of doing their own taxes ha! )
Date published: 2021-03-08
Rated 5 out of 5 by from Easy Way to File Taxes Started using Turbo Tax about 4 years ago. Was nervous at first the first time to e-file, but went well and has been smooth sailing ever since. Questions asked are easy to understand. I'm better at navigating the program so am certainly much calmer about filing my taxes this way.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7303
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from AMAZING AND EASY Easy, VERY informative. the system walks you through and you really don't feel alone.
Date published: 2021-03-08
Rated 4 out of 5 by from Turbo tax is good I have been using turbo tax for years and i like it. I wish they would allow me to move screen up and down by touch. Would increase my productivity
Date published: 2021-03-08
Rated 3 out of 5 by from TurboTax Stumbling I've successfully used TurboTax for decades without issues. This year was a different story. My 1099R contained multiple lines and I had to create a new record for each entry. I couldn't combine them which I think is a program logic flaw. I had religiously updated the program and was on the latest release.
Date published: 2021-03-08
Rated 5 out of 5 by from so easy to use!!! i love turbo tax! i use them every year. its so easy a toddler can do it!
Date published: 2021-03-08
Rated 4 out of 5 by from At 77 my brain is not best But thanks hopefully it will all work and i can keep using tbx
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is great! Everything went great!!.............................
Date published: 2021-03-08
Rated 5 out of 5 by from I trust TurboTax As a senior and not a computer genius, I feel comfortable filing my taxes with TurboTax. Their step by step guides and comments makes it easy for someone like me what information is needed. I've used them for years and will continue to do so.
Date published: 2021-03-08
Rated 5 out of 5 by from its greattttttt i love it and will use it till i am no longer need to
Date published: 2021-03-08
Rated 5 out of 5 by from Great UX copywriting and improved Flow! You did a great job this year of automating fields that made sense to avoid unnecessary user errors, e.g., entering things that are objective and already available info, like my birthday, today's date. Also, great UX copywriting that encourages us as we're doing what is normally a very dry and tedious task, as well as copy that moves us along. (I am not a UXer with a bias for UX, but rather a recruiter that specializes in UX. Hats off to your recruiting team and management for hiring people who clearly improve upon UX year after year. Considering that more tax laws are layered in each year (especially with current administration), not less, it's really impressive how you all manage to take all that into consideration each year AND improve the UI and UX flow. Well done, TurboTax! I really appreciate being able to trust you all and not having to have the weight of understanding bureaucratic tax law and poorly written government forms on my shoulders, but lessened considerably by your translations into laymen's terms. You all are wonderful and I recommend you to friends every year who haven't done their taxes before (apparently, I have a lot of 20-something friends who didn't start doing their own taxes when they started working - had no idea so many highly capable business professionals are so dependent on parents for basic "adulting" of doing their own taxes ha! )
Date published: 2021-03-08
Rated 5 out of 5 by from Easy Way to File Taxes Started using Turbo Tax about 4 years ago. Was nervous at first the first time to e-file, but went well and has been smooth sailing ever since. Questions asked are easy to understand. I'm better at navigating the program so am certainly much calmer about filing my taxes this way.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7303