TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from 7 Years a happy Customer. I have been using TurboTax for over 7 years. I have always had a great experience. When I needed help customer service has always been so helpful. I will continue using them. Highly Recommend them over JACKSON HEWIT AND H&R.
Date published: 2021-03-10
Rated 5 out of 5 by from Quick & painless! Turbotax has been a go-to for me and my family over the years. The program is very user friendly and makes filing taxes quick and painless. 10/10 recommend!
Date published: 2021-03-10
Rated 5 out of 5 by from turbo great very happy had no problems very smooth will use again
Date published: 2021-03-10
Rated 5 out of 5 by from EXCELLENT GREAT.SATISFIYE WITH ALL THE GREAT BENEFIT OF THE TUBO TAX.
Date published: 2021-03-10
Rated 5 out of 5 by from I love Turbo Tax! It is very easy to use and explains items in a way that anyone could easily understand. I will use Turbo Tax every year!
Date published: 2021-03-10
Rated 4 out of 5 by from Turbo Tax is not as good as in the past. Had to contact "live help" twice. Problem appeared to be fixed with the second contact. During both calls the help provided was excellent.
Date published: 2021-03-10
Rated 5 out of 5 by from Made it super easy to do taxes!! I really enjoyed using TurboTax to process my refund!
Date published: 2021-03-10
Rated 2 out of 5 by from Aggravating Lack of Support I couldn't get an explanation to an error in your wording without paying for advice. Wording stated I would receive a W-2c. Not I might or may but I would and I wanted to know how you knew that. I didn't get a W-2c and don't expect one. With all the hacks in the world this was concerning and its your communication that I should be able to get an explanation of for free. Not from amateurs on chat or google. Once I found a customer service number I never received an adequate explanation. Very unhappy and a bit concerned as I hit submit.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax was so easy Turbo Tax was the easiest refund Iv ever done. I would recommend this to anyone.
Date published: 2021-03-10
Rated 4 out of 5 by from Taxes Made Easy Simple and easy process and allows you to avoid excessive costs when going to other firms or CPAs. Took my information to a CPA and it was in excess of $500, with turbo tax it was under $200 and included the protection and representation guarantee.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7302
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 7 Years a happy Customer. I have been using TurboTax for over 7 years. I have always had a great experience. When I needed help customer service has always been so helpful. I will continue using them. Highly Recommend them over JACKSON HEWIT AND H&R.
Date published: 2021-03-10
Rated 5 out of 5 by from Quick & painless! Turbotax has been a go-to for me and my family over the years. The program is very user friendly and makes filing taxes quick and painless. 10/10 recommend!
Date published: 2021-03-10
Rated 5 out of 5 by from turbo great very happy had no problems very smooth will use again
Date published: 2021-03-10
Rated 5 out of 5 by from EXCELLENT GREAT.SATISFIYE WITH ALL THE GREAT BENEFIT OF THE TUBO TAX.
Date published: 2021-03-10
Rated 5 out of 5 by from I love Turbo Tax! It is very easy to use and explains items in a way that anyone could easily understand. I will use Turbo Tax every year!
Date published: 2021-03-10
Rated 4 out of 5 by from Turbo Tax is not as good as in the past. Had to contact "live help" twice. Problem appeared to be fixed with the second contact. During both calls the help provided was excellent.
Date published: 2021-03-10
Rated 5 out of 5 by from Made it super easy to do taxes!! I really enjoyed using TurboTax to process my refund!
Date published: 2021-03-10
Rated 2 out of 5 by from Aggravating Lack of Support I couldn't get an explanation to an error in your wording without paying for advice. Wording stated I would receive a W-2c. Not I might or may but I would and I wanted to know how you knew that. I didn't get a W-2c and don't expect one. With all the hacks in the world this was concerning and its your communication that I should be able to get an explanation of for free. Not from amateurs on chat or google. Once I found a customer service number I never received an adequate explanation. Very unhappy and a bit concerned as I hit submit.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax was so easy Turbo Tax was the easiest refund Iv ever done. I would recommend this to anyone.
Date published: 2021-03-10
Rated 4 out of 5 by from Taxes Made Easy Simple and easy process and allows you to avoid excessive costs when going to other firms or CPAs. Took my information to a CPA and it was in excess of $500, with turbo tax it was under $200 and included the protection and representation guarantee.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7302