TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Uploading Documents Doesn't Work Well Trying to upload the documents and sign in to accounts so TurboTax can automatically import things did not work so we had to type everything in manually. Then a lot of times it would give us an error saying we were missing information, but I know we had already imported that data. Last year seemed much easier and we didn't have any big life changes this year. Also, when it asked information from our 2019 return, we felt that Turbo Tax should have been able to pull that information from last year since we used Turbo Tax last year.
Date published: 2021-02-27
Rated 5 out of 5 by from easy and quick easy to use and understand just have to be prepared with all your information, and type it in thanks for an easy way to file
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax quick and easy. I love using my TurboTax is fast easy and reliable.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax is Reliable Turbo Tax is simple. Turbo Tax guides you and makes suggestions when necessary. Totally trust Turbo Tax
Date published: 2021-02-27
Rated 1 out of 5 by from No help whatever I have to amend my state tax now It's over complicating and just annoying !!! No help and it's not like u can just start over no u gotta amend And then wait 3 mknths. I don't have 3 mknths . What am I supposed to do?
Date published: 2021-02-27
Rated 5 out of 5 by from Great Great customer service. I plan to use it again and again.
Date published: 2021-02-27
Rated 2 out of 5 by from Turbo Tax is adding a character to an employer EIN Turbo tax is adding a character to one of my EINs. This is causing the IRS to reject it as invalid. When I corrected it Turbo tax consistently adds back the invalid character. The suggested fix is to file by mail.
Date published: 2021-02-27
Rated 5 out of 5 by from Love doing my taxes! I start out nervous every year. as soon as I sign on my heart stops racing. Turbo Tax is so user friendly. the program literally stops me from making mistakes.
Date published: 2021-02-27
Rated 3 out of 5 by from use to be easier I didn't want to file state but it wouldn't let me NOT. YOu are getting way to complex. Probably my last year with you guys.
Date published: 2021-02-27
Rated 5 out of 5 by from I love Turbo! I have been using Turbo for years. The ease of using the system is Awesome!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 7298
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Uploading Documents Doesn't Work Well Trying to upload the documents and sign in to accounts so TurboTax can automatically import things did not work so we had to type everything in manually. Then a lot of times it would give us an error saying we were missing information, but I know we had already imported that data. Last year seemed much easier and we didn't have any big life changes this year. Also, when it asked information from our 2019 return, we felt that Turbo Tax should have been able to pull that information from last year since we used Turbo Tax last year.
Date published: 2021-02-27
Rated 5 out of 5 by from easy and quick easy to use and understand just have to be prepared with all your information, and type it in thanks for an easy way to file
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax quick and easy. I love using my TurboTax is fast easy and reliable.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax is Reliable Turbo Tax is simple. Turbo Tax guides you and makes suggestions when necessary. Totally trust Turbo Tax
Date published: 2021-02-27
Rated 1 out of 5 by from No help whatever I have to amend my state tax now It's over complicating and just annoying !!! No help and it's not like u can just start over no u gotta amend And then wait 3 mknths. I don't have 3 mknths . What am I supposed to do?
Date published: 2021-02-27
Rated 5 out of 5 by from Great Great customer service. I plan to use it again and again.
Date published: 2021-02-27
Rated 2 out of 5 by from Turbo Tax is adding a character to an employer EIN Turbo tax is adding a character to one of my EINs. This is causing the IRS to reject it as invalid. When I corrected it Turbo tax consistently adds back the invalid character. The suggested fix is to file by mail.
Date published: 2021-02-27
Rated 5 out of 5 by from Love doing my taxes! I start out nervous every year. as soon as I sign on my heart stops racing. Turbo Tax is so user friendly. the program literally stops me from making mistakes.
Date published: 2021-02-27
Rated 3 out of 5 by from use to be easier I didn't want to file state but it wouldn't let me NOT. YOu are getting way to complex. Probably my last year with you guys.
Date published: 2021-02-27
Rated 5 out of 5 by from I love Turbo! I have been using Turbo for years. The ease of using the system is Awesome!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 7298