TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Lots of upselling and hidden fees. I started filing my taxes and they forced me to upgrade to a version which I have to pay for and then because I wanted these fees deducted from my return they charged me an additional fee to do that. I will be finding a different platform for next year.
Date published: 2023-03-07
Rated 3 out of 5 by from It's ok It was a long process way long n frustrating so that's why
Date published: 2023-03-07
Rated 5 out of 5 by from I was satisfied with the help that I received I had help from one of your experts and she was a big help.
Date published: 2023-03-07
Rated 5 out of 5 by from User Friendly Time Saving and User Friendly, Guides and Tips, along the way, help the process.
Date published: 2023-03-07
Rated 5 out of 5 by from so easy! as long as you have all your documents and drivers lic on hand it is a breeze!
Date published: 2023-03-07
Rated 5 out of 5 by from Bonnie Was Amazing Bonnie spent so much time with me at a crazy hour of the night to help me complete my return and she was amazing!
Date published: 2023-03-07
Rated 5 out of 5 by from Fast and easy Very easy to file and guide your way through to a super refund!,,
Date published: 2023-03-07
Rated 5 out of 5 by from It’s good Everything is All good. The people who helped me were good
Date published: 2023-03-07
Rated 5 out of 5 by from Good Good support, detailed information, helped me throught selections
Date published: 2023-03-07
Rated 5 out of 5 by from Very easy and convenient Ariel did a great job at communicating with me and answering all of my questions. She was able to file my taxes very quickly and everything was very smooth. Didn't have to do much work. Definitely using this service again!
Date published: 2023-03-07
All TurboTax® Offerings Reviews - Page 7298
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Lots of upselling and hidden fees. I started filing my taxes and they forced me to upgrade to a version which I have to pay for and then because I wanted these fees deducted from my return they charged me an additional fee to do that. I will be finding a different platform for next year.
Date published: 2023-03-07
Rated 3 out of 5 by from It's ok It was a long process way long n frustrating so that's why
Date published: 2023-03-07
Rated 5 out of 5 by from I was satisfied with the help that I received I had help from one of your experts and she was a big help.
Date published: 2023-03-07
Rated 5 out of 5 by from User Friendly Time Saving and User Friendly, Guides and Tips, along the way, help the process.
Date published: 2023-03-07
Rated 5 out of 5 by from so easy! as long as you have all your documents and drivers lic on hand it is a breeze!
Date published: 2023-03-07
Rated 5 out of 5 by from Bonnie Was Amazing Bonnie spent so much time with me at a crazy hour of the night to help me complete my return and she was amazing!
Date published: 2023-03-07
Rated 5 out of 5 by from Fast and easy Very easy to file and guide your way through to a super refund!,,
Date published: 2023-03-07
Rated 5 out of 5 by from It’s good Everything is All good. The people who helped me were good
Date published: 2023-03-07
Rated 5 out of 5 by from Good Good support, detailed information, helped me throught selections
Date published: 2023-03-07
Rated 5 out of 5 by from Very easy and convenient Ariel did a great job at communicating with me and answering all of my questions. She was able to file my taxes very quickly and everything was very smooth. Didn't have to do much work. Definitely using this service again!
Date published: 2023-03-07
All TurboTax® Offerings Reviews - Page 7298