TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and efficient No fuss, excellent software. Will use TurboTax in the future. Many thanks.
Date published: 2021-03-10
Rated 5 out of 5 by from Easy and Effective! Very nice experience -- done in 30 minutes! Thorough and easy to navigate
Date published: 2021-03-10
Rated 5 out of 5 by from Turbotax highly recommended!! Turbotax made filing my taxes extremely easy. Walking me through every step as thoroughly as possible and they even gave me the option to have EVERY STEP explained in detail. I'll definitely use turbotax for future tax filings!
Date published: 2021-03-10
Rated 5 out of 5 by from First timer this is my first time filing without help and turbo tax was very helpful it made it very easy to undestand what to do it gave explanation for every step and options and i felt gave me a lot of options as far as deductions which made me feel very supported
Date published: 2021-03-10
Rated 2 out of 5 by from Convenient But Excessive with Fees Turbo tax is user friendly. I’ve been this company for about 3 years. This years prices/fee were ridiculous. $160 for federal (deluxe) which I didn’t not get an option not to choose deluxe. $60 to file state. $40 charge to allow Turbo Tax to pay themselves from my refund. Spent $220 to file my taxes. For someone who pay a lot taxes and doesn’t get much of a refund, this is excessive. When I attempted to ask questions, I was not able to speak with a Live agent as promised with the deluxe package. I’ll be looking for looking around for another company for next year.
Date published: 2021-03-10
Rated 5 out of 5 by from AWESOME using was easy, questions can be answered, up to date
Date published: 2021-03-10
Rated 5 out of 5 by from Very easy and convenient Turbo tax is easy to use and provides a great process to follow. I would highly recommend it to my family and friends to use. I like not having to mail documents with my social security number, address and name. This makes it a lot easier and faster for my return.
Date published: 2021-03-10
Rated 5 out of 5 by from comprehensive program for new taxpayers used it for 4 years so far, and it has taken the stress away almost entirely
Date published: 2021-03-10
Rated 5 out of 5 by from Turbotax experience Great experience! Keep up the great business! Thanks!
Date published: 2021-03-10
Rated 4 out of 5 by from 1095A IM MILITARY I DO NOT HAVE A 1095A BUT IT WOULDNT NOT LET ME COMPLETE WITH LEAVING IT BLANK OR PUTING 0 RESULTING ME IN JUST PUTING 1.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7298
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and efficient No fuss, excellent software. Will use TurboTax in the future. Many thanks.
Date published: 2021-03-10
Rated 5 out of 5 by from Easy and Effective! Very nice experience -- done in 30 minutes! Thorough and easy to navigate
Date published: 2021-03-10
Rated 5 out of 5 by from Turbotax highly recommended!! Turbotax made filing my taxes extremely easy. Walking me through every step as thoroughly as possible and they even gave me the option to have EVERY STEP explained in detail. I'll definitely use turbotax for future tax filings!
Date published: 2021-03-10
Rated 5 out of 5 by from First timer this is my first time filing without help and turbo tax was very helpful it made it very easy to undestand what to do it gave explanation for every step and options and i felt gave me a lot of options as far as deductions which made me feel very supported
Date published: 2021-03-10
Rated 2 out of 5 by from Convenient But Excessive with Fees Turbo tax is user friendly. I’ve been this company for about 3 years. This years prices/fee were ridiculous. $160 for federal (deluxe) which I didn’t not get an option not to choose deluxe. $60 to file state. $40 charge to allow Turbo Tax to pay themselves from my refund. Spent $220 to file my taxes. For someone who pay a lot taxes and doesn’t get much of a refund, this is excessive. When I attempted to ask questions, I was not able to speak with a Live agent as promised with the deluxe package. I’ll be looking for looking around for another company for next year.
Date published: 2021-03-10
Rated 5 out of 5 by from AWESOME using was easy, questions can be answered, up to date
Date published: 2021-03-10
Rated 5 out of 5 by from Very easy and convenient Turbo tax is easy to use and provides a great process to follow. I would highly recommend it to my family and friends to use. I like not having to mail documents with my social security number, address and name. This makes it a lot easier and faster for my return.
Date published: 2021-03-10
Rated 5 out of 5 by from comprehensive program for new taxpayers used it for 4 years so far, and it has taken the stress away almost entirely
Date published: 2021-03-10
Rated 5 out of 5 by from Turbotax experience Great experience! Keep up the great business! Thanks!
Date published: 2021-03-10
Rated 4 out of 5 by from 1095A IM MILITARY I DO NOT HAVE A 1095A BUT IT WOULDNT NOT LET ME COMPLETE WITH LEAVING IT BLANK OR PUTING 0 RESULTING ME IN JUST PUTING 1.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7298