TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from It got the job done Not half bad. I was frustrated at first but that's just because taxes. I thought it went well, lots of questions and no option to go back but overall very very easy to use.
Date published: 2022-03-30
Rated 1 out of 5 by from Turbo Tax is not good :( Turbo Tax is very clunky to use and when you try to get them to answer a simple question all they do is suggest that you upgrade to a more expensive package. We all need to push for taxes to be automatically entered by the IRS for those that want this. The have all the info so it should be easy for them to input from all the documents that are already submitted to them.
Date published: 2022-03-30
Rated 5 out of 5 by from turbotax is very helpful good communication when in contact they call to see if they need any documents. also way cheaper and affordable compared to HR block and jackson hewitt
Date published: 2022-03-30
Rated 5 out of 5 by from Best money I have spent in a long time Lynn was great to work with and everything was super easy. She worked quickly and made sure I got the most out of my return. I moved states and got a new job with a significant raise. Lynn helped me deal with the life changes on my taxes. Will be a return customer for sure!
Date published: 2022-03-30
Rated 5 out of 5 by from WOW WOW WOW I was experiencing such a hard time at first because filling together with my wife wasnt cutting it but thanks to Turbo tax Full , the live assistance really payed off. And they will protect , now how cool is that
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax and Monico are great! Monico helped me figure out what the next steps were and explained questions in detail. I highly recommend Monico!
Date published: 2022-03-30
Rated 5 out of 5 by from Thanks TurboTax It was quick and easy! Everything for the most part was very understandable.
Date published: 2022-03-30
Rated 3 out of 5 by from Dislike losing the download option Turbotax is great but I dislike that it is almost impossible to download a copy. I could only find download option thru Amazon and that caused my computer to tell me it failed the virus check. What??! Tried finding a download option directly from Intuit to no avail. Bring it back!
Date published: 2022-03-30
Rated 4 out of 5 by from Turbo Tax works good I especially appreciate that it will download the information from Fidelity and also our bank .That saves a lot of work .
Date published: 2022-03-30
Rated 5 out of 5 by from Easy to use and great help explanations! I have used it for years and am very satisfy with the convenience of use and assistance it provides.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 7291
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It got the job done Not half bad. I was frustrated at first but that's just because taxes. I thought it went well, lots of questions and no option to go back but overall very very easy to use.
Date published: 2022-03-30
Rated 1 out of 5 by from Turbo Tax is not good :( Turbo Tax is very clunky to use and when you try to get them to answer a simple question all they do is suggest that you upgrade to a more expensive package. We all need to push for taxes to be automatically entered by the IRS for those that want this. The have all the info so it should be easy for them to input from all the documents that are already submitted to them.
Date published: 2022-03-30
Rated 5 out of 5 by from turbotax is very helpful good communication when in contact they call to see if they need any documents. also way cheaper and affordable compared to HR block and jackson hewitt
Date published: 2022-03-30
Rated 5 out of 5 by from Best money I have spent in a long time Lynn was great to work with and everything was super easy. She worked quickly and made sure I got the most out of my return. I moved states and got a new job with a significant raise. Lynn helped me deal with the life changes on my taxes. Will be a return customer for sure!
Date published: 2022-03-30
Rated 5 out of 5 by from WOW WOW WOW I was experiencing such a hard time at first because filling together with my wife wasnt cutting it but thanks to Turbo tax Full , the live assistance really payed off. And they will protect , now how cool is that
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax and Monico are great! Monico helped me figure out what the next steps were and explained questions in detail. I highly recommend Monico!
Date published: 2022-03-30
Rated 5 out of 5 by from Thanks TurboTax It was quick and easy! Everything for the most part was very understandable.
Date published: 2022-03-30
Rated 3 out of 5 by from Dislike losing the download option Turbotax is great but I dislike that it is almost impossible to download a copy. I could only find download option thru Amazon and that caused my computer to tell me it failed the virus check. What??! Tried finding a download option directly from Intuit to no avail. Bring it back!
Date published: 2022-03-30
Rated 4 out of 5 by from Turbo Tax works good I especially appreciate that it will download the information from Fidelity and also our bank .That saves a lot of work .
Date published: 2022-03-30
Rated 5 out of 5 by from Easy to use and great help explanations! I have used it for years and am very satisfy with the convenience of use and assistance it provides.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 7291