TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
glassgak from
almost went smoothly
almost went well...stated didn't use turbo tax last year to file on state ..however knew all my info and said welcome back? even had my employer id and address from last years input. also didn't recognize my last years info from the 2020 return ...or something of the sort.
Date published: 2022-04-18
Rated 5 out of 5 by
theyaretaken from
Great to use
Very easy to use. Walked me through everything easily.
Date published: 2022-04-18
Rated 4 out of 5 by
tmarty from
Turbo Tax is good and reliable
I used Live Chat 2 times and though they showed expertise, it is hard to communicate with "live chat" and not a real person. Though I greatly appreciated their efforts.
Date published: 2022-04-18
Rated 2 out of 5 by
WhtTiger from
TT is beginning to act like a thug!
It has been a couple of years now that TT is trying to force sell, upgrade, and additional product, service at the last steps in the filing process. No option to opt out or at least the options was never easy to find. Service like Audit and Max Protection s/b option that user can easily access but it's not!;-(
Date published: 2022-04-18
Rated 5 out of 5 by
Niko31 from
Always reliable
7 straight years of reliable service. Highly recommended!
Date published: 2022-04-18
Rated 4 out of 5 by
TGA67 from
TT is great but unable to install on one computer
I've be using TurboTax for many years and love and trust the product. Only problem this year is that in spite of multiple attempts and contact with help desk I was unable to install the product on the computer that I wanted to use and had to install on a different machine.
Date published: 2022-04-18
Rated 5 out of 5 by
Beowulf14w from
Hassle free!
I have been using Turbo Tax for close to 15 years. Hassle free.
Date published: 2022-04-18
Rated 5 out of 5 by
MccFam from
Very simple to follow instructions.
The desire to see that each item is addressed properly is excellent. If you don't understand something an expert is standing by for immediate assistance to clarify an misunderstood issue.
Date published: 2022-04-18
Rated 4 out of 5 by
Angie6712 from
Turbo tax is easy!
I love the ease of following the questions in layman's terms. I never felt intimidated or overwhelmed.
Date published: 2022-04-18
Rated 5 out of 5 by
Grumplestilskin from
So much help!
Our returns get more complicated each year. I dread doing our taxes, but TurboTax has answers to my questions. What a relief! This is the sixth year I have used the program.
All TurboTax® Offerings Reviews - Page 729
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
glassgak from
almost went smoothly
almost went well...stated didn't use turbo tax last year to file on state ..however knew all my info and said welcome back? even had my employer id and address from last years input. also didn't recognize my last years info from the 2020 return ...or something of the sort.
Date published: 2022-04-18
Rated 5 out of 5 by
theyaretaken from
Great to use
Very easy to use. Walked me through everything easily.
Date published: 2022-04-18
Rated 4 out of 5 by
tmarty from
Turbo Tax is good and reliable
I used Live Chat 2 times and though they showed expertise, it is hard to communicate with "live chat" and not a real person. Though I greatly appreciated their efforts.
Date published: 2022-04-18
Rated 2 out of 5 by
WhtTiger from
TT is beginning to act like a thug!
It has been a couple of years now that TT is trying to force sell, upgrade, and additional product, service at the last steps in the filing process. No option to opt out or at least the options was never easy to find. Service like Audit and Max Protection s/b option that user can easily access but it's not!;-(
Date published: 2022-04-18
Rated 5 out of 5 by
Niko31 from
Always reliable
7 straight years of reliable service. Highly recommended!
Date published: 2022-04-18
Rated 4 out of 5 by
TGA67 from
TT is great but unable to install on one computer
I've be using TurboTax for many years and love and trust the product. Only problem this year is that in spite of multiple attempts and contact with help desk I was unable to install the product on the computer that I wanted to use and had to install on a different machine.
Date published: 2022-04-18
Rated 5 out of 5 by
Beowulf14w from
Hassle free!
I have been using Turbo Tax for close to 15 years. Hassle free.
Date published: 2022-04-18
Rated 5 out of 5 by
MccFam from
Very simple to follow instructions.
The desire to see that each item is addressed properly is excellent. If you don't understand something an expert is standing by for immediate assistance to clarify an misunderstood issue.
Date published: 2022-04-18
Rated 4 out of 5 by
Angie6712 from
Turbo tax is easy!
I love the ease of following the questions in layman's terms. I never felt intimidated or overwhelmed.
Date published: 2022-04-18
Rated 5 out of 5 by
Grumplestilskin from
So much help!
Our returns get more complicated each year. I dread doing our taxes, but TurboTax has answers to my questions. What a relief! This is the sixth year I have used the program.
All TurboTax® Offerings Reviews - Page 729
Date published: 2022-04-18